Source Job

• Handle high volume of incoming calls (80+ per week), serving as the primary contact.
• Coordinate care, patient referrals , timely scheduling of initial and follow-up appointments.
• Schedule, reschedule, and monitor care assignments across multiple care locations.

SnappyCX is connecting top talent with leading healthcare innovators to improve patient access and outcomes. They provide professionals with diverse clinical and non-clinical backgrounds the opportunity to do meaningful work from home.

• Serve as primary contact for patients, families, and providers.
• Schedule and coordinate medical appointments; manage patient documentation and EMR updates.
• Process urgent care calls and STAT tasks; participate in mandatory after-hours shift rotation.

Pine Park Health is a value-based primary care practice redesigning how residents of senior living communities get or stay healthy and lead a life they love. They aim to dramatically improve healthcare for seniors by building a new model of care designed around everyone involved. They work with over 185 communities across Arizona, California, and Nevada.

• Manage a defined caseload of enrolled CCM members.
• Identify and address social determinants of health, including food access, housing resources, transportation, and community supports.
• Partner closely with the RN and NP to surface barriers impacting care or engagement.

Pair Team is a tech-enabled medical group delivering whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities they serve. They're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care.

• Take inbound calls from patients, providers and members
• Support members with their insurance needs, questions or concerns
• Answer inquiries on benefit claims, appeals, and authorizations

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.

• Work independently to make clinical decisions on routine patient care matters.
• Provide patient-focused care and guidance on the phone or online.
• Influence people to make better health decisions.

Carenet Healthcare Services provides telehealth and virtual care clinical triage assessments, health education and other services to diverse populations of patients and health plan members. They are a behind-the-scenes partner for 250+ of the nation’s premier health plans, health systems and their partners.

• Coordinating care and supporting Registered Nurses.
• Ensuring clear communication and maintaining patient privacy standards.
• Collaborating with medical professionals to improve patient outcomes.

Limitlessli specializes in recruiting, hiring, and managing high-caliber remote staff for dynamic and growing healthcare facilities. Leveraging their extensive global network, they connect clients with highly qualified professionals, offering tailored services to meet their clients' unique business needs.

• Conduct outbound and inbound calls to potential patients to explain services and assist with enrollment or scheduling.
• Complete short intake forms to accurately collect demographic, eligibility, and clinical information.
• Schedule patient appointments based on availability, location, and provider match.

Zócalo Health is a tech-driven healthcare provider built for Latinos, by Latinos, developing a new approach to care designed around shared experiences. Founded in 2021, they are backed by leading healthcare and social impact investors and are committed to expanding their reach to serve more members and communities.

• Provide empathetic, patient-centric support through various channels.
• Act as a liaison between patients and providers, relaying critical information.
• Guide patients through scheduling, telehealth services, and general inquiries.

Allara is a women’s health provider specializing in longitudinal care, supporting women through every life stage. They are trusted by over 60,000 women nationwide and bridging gaps in healthcare, making expert healthcare accessible through multidisciplinary care teams.

• Serve as primary contact for patients, families, and providers
• Schedule and coordinate medical appointments
• Manage patient documentation and EMR updates

Pine Park Health is a value-based primary care practice redesigning how residents of senior living communities get or stay healthy and lead a life they love. They aim to dramatically improve healthcare for seniors by building a new model of care designed around everyone involved.

• Answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone
• You’ll be responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination)
• Communicate clearly and effectively (both oral and written) with patients, clients, Team Members, peers and Leadership.

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.