Source Job

India

  • Provide frontline support via phone, chat, and email while reviewing and processing sensitive documentation.
  • Validate document completeness, accuracy, and compliance, escalating issues when necessary.
  • Collaborate with Quality Assurance and Training teams to refine workflows and improve processes.

Customer Support Attention To Detail Communication

20 jobs similar to Documents Voice and Chat Specialist

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India

  • Lead a team of 10–20 associates in employment and education verification processes.
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  • Ensure compliance with U.S. verification standards and manage escalations.

The company provides employment and education verification services supporting U.S. background screening. It is a compliance-driven organization with a focus on accuracy and team engagement.

India

  • Evaluate AI-generated documents, spreadsheets, and presentation decks for accuracy and professional quality.
  • Assess visual and aesthetic quality including layout, formatting, and readability.
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Our partner is a company focused on improving AI systems through quality evaluation. They offer a flexible, remote work environment for independent contractors.

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  • Monitor automated affidavit workflows from generation through completion, identifying affidavits requiring manual intervention.
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The partner company operates a technology platform that automates affidavit workflows, ensuring accuracy and compliance. The company fosters a mission-driven, remote culture with a focus on process improvement and scalability.

India

  • Prepare, review, and coordinate local Ethics Committee and regulatory submissions for clinical studies.
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$2–$8/yr
US

  • Complete remote notarizations for U.S. users, including verifying document authenticity and signer identity.
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LawDepot modernizes the legal document creation experience by providing fast, easy-to-use solutions for individuals and businesses. The company is a seven-time Growth 500 ranked organization with over ten million satisfied customers worldwide and fosters a collaborative, inclusive learning culture.

US

  • Provide day-to-day administrative and operational support to attorneys and legal teams.
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Your Startup Operations is a boutique agency providing operational services to small businesses, primarily in the United States. We deliver white-glove service with flexibility, care, and affordability, and our team values solution-focused thinking, curiosity, ownership, resourcefulness, and excellence.

US

  • Listen to recordings of legal proceedings and produce verbatim transcripts.
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Filevine connects transcribers with legal proceedings to produce accurate transcripts. They offer flexible remote gig work with weekly payments and independent scheduling.

India

  • Lead and manage a team responsible for US court research and criminal background screening.
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They specialize in US public records research and background verification services. The company fosters a fast-paced, performance-driven culture with a focus on quality and continuous improvement.

India

  • Review and moderate audio, chat, and user interactions in accordance with community guidelines and safety policies.
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This company operates a digital platform focused on user safety and community integrity. It is a partner of Jobgether and operates in a fast-paced startup environment with cross-functional teams.

US

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Sutherland is a global digital transformation company specializing in AI, automation, cloud engineering, and advanced analytics. They work with iconic brands worldwide and have created over 200 unique inventions.

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Our partner provides U.S. criminal background screening and public records research services. The company values quality, compliance, and continuous improvement, fostering a remote work culture.

India

  • Investigate local, state, and federal U.S. court records to retrieve and interpret case information.
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  • Enter findings into internal systems while meeting service-level agreements and quality benchmarks.

The company provides background screening services, specializing in U.S. public records research. The team is deadline-driven and structured, with a focus on accuracy and compliance.

$700–$800/mo
Philippines South Africa

  • Manage calendar, scheduling, and travel bookings across multiple time zones.
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Assist World is a remote platform connecting virtual assistants with entrepreneurs and businesses. They offer a flexible, no-tracker environment with a small, supportive team.

US

  • Review prior authorization cases to ensure clinical and operational standards are met.
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Generator Health operates a platform that streamlines prior authorization processes for patients and providers. They handle tens of thousands of patients weekly and emphasize collaboration and accuracy in a high-autonomy remote environment.

US

  • Respond to incoming calls, emails, and inquiries professionally and promptly.
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Bitarchitects is a premier architecture, engineering, and construction firm headquartered in Washington, D.C., known for driving innovation in the built environment. They offer fully integrated services covering every phase of a project, from design through execution, and pride themselves on being a dynamic and fast-growing company.

$36,000–$45,000/yr
Global

  • Answer incoming customer calls in a friendly and professional manner while providing accurate information and assistance.
  • Understand customer questions, resolve common issues, and document interactions accurately in internal systems.
  • Escalate complex issues to appropriate teams and share recurring customer feedback for improvement.

CareerSwift is a technology company focused on making the job search process simpler, faster, and more effective using AI-powered tools. They are a growing team looking for a friendly, reliable, and customer-focused Call Centre Agent to join their remote team.

US 22w PTO

  • Provide excellent customer service while ensuring customer accounts comply with state resale certificate regulations.
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SanMar is a leading apparel and accessories company, providing private label and brand-name products like Nike and The North Face. They have a large workforce across North America and emphasize a supportive, inclusive culture focused on employee growth.

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Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They foster an inclusive, collaborative, and respectful workplace, utilizing technology to ensure fair recruitment.

US

  • Serve as the primary point of contact for members seeking legal help across phone, chat, and digital channels.
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This partner company provides legal assistance services to members, coordinating intake, referrals, and case management. They foster a structured, fast-paced culture focused on professionalism, confidentiality, and service excellence.

$50,000–$60,000/yr
US

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Qwoted connects journalists with experts using smart technology to make better matches faster. The company is a small, mission-driven team that values authenticity and community.