Creating clear and concise original technical content for user manuals and technical guides, often translating abstract concepts into relatable language.
Reviewing content changes for technical accuracy and overseeing the writing team's ticketing workflow to ensure proper review and follow-up.
Coaching new team members on writing best practices and managing content delivery platforms like version control systems.
Inductive Automation is an industrial automation innovation company that helps customers turn great ideas into reality by removing technological and economic obstacles. It fosters a collaborative, diverse, and flexible culture with a focus on work-life balance and personal growth.
Write and maintain security compliance documentation including agency policies and technical baselines.
Translate federal regulations like NIST and FISMA into clear, actionable policies for technical and non-technical audiences.
Collaborate with system owners and stakeholders to ensure documentation aligns with IT standards and organizational needs.
Valiant Solutions is a security-focused IT solutions provider serving public clients nationwide. Named one of the fastest growing privately held companies and a Best Place to Work, we pride ourselves on an employee-centric culture and work-life balance.
Develop and maintain federal healthcare policy documentation in alignment with VHA directives and governance standards.
Translate complex workforce and informatics content into clear materials for executive leadership and stakeholders.
Ensure consistency and quality across deliverables through editing, version control, and compliance with federal standards.
Artemis ARC supports the Veterans Health Administration's Electronic Health Record Modernization (EHRM) program, the federal government's largest healthcare transformation effort. The company focuses on strategic communications and stakeholder engagement for health IT modernization.
Transform complex technical concepts into clear, structured, and user-friendly documentation for internal teams and external users.
Collaborate with engineers, product managers, and QA specialists to ensure accurate technical information across APIs, system logic, and user workflows.
Continuously improve documentation standards, templates, and knowledge accessibility in a fast-paced product environment.
Jobgether is an AI-powered matching platform that connects candidates with hiring companies. They have a collaborative, innovation-focused culture with minimal bureaucracy and a strong focus on transparency and autonomy.
Produce clear, accurate documentation for complex AI and analytics software products, using tools like Markdown, DITA, or XML.
Collaborate with cross-project teams to deliver content that maximizes usability and enhances customer experience.
Possess expertise in generative AI, agentic AI, RAG, and LLMs to support in-solution AI chatbots and content production.
SAS is a leader in data and AI, inspiring customers worldwide to transform data into intelligence. Recognized for an inclusive culture and innovative technologies, it offers a world-class employee experience.
Author end-user training manuals, onboarding guides, and how-to documentation.
Collaborate with product and engineering to capture feature details accurately.
Create annotated screenshots and step-by-step visual walkthroughs.
SavvyMoney is a leading San Francisco East Bay fintech company providing integrated credit score and personal finance solutions to over 1,600 bank and credit union partners. The company has been recognized as one of the "Top 25 Places to Work in the San Francisco Bay Area" and an Inc. 5000 Fastest Growing Company.
Own real projects such as developing an AI-powered documentation assistant and overhauling process documentation.
Manage minor change requests including terminology updates, screenshot refreshes, and broken link fixes.
Take primary responsibility for documentation on one product launch with mentorship from the Senior Technical Writer.
EnergyHub empowers utilities and consumers to create a clean, distributed energy future by turning smart devices into virtual power plants. The company is mission-driven, collaborative, and supportive, with a focus on innovation and teamwork.
Draft, edit, and maintain policies, procedures, and regulatory disclosures to ensure compliance and clarity.
Partner with compliance, legal, and business units to translate complex regulations into user-friendly content.
Manage document lifecycle, including version control, approvals, and audit-ready centralized repositories.
First Entertainment Credit Union is a financial institution serving the entertainment industry. It is a credit union focused on risk management, with a temporary team of employees working remotely.
Define and implement knowledge management frameworks, governance structures, and documentation standards across the organization.
Administer knowledge repositories and document management systems like SharePoint, optimizing search and workflow automation.
Collaborate with Global Process Owners and business teams to ensure operational documentation supports service delivery and continuous improvement.
SGS is the world's leading Testing, Inspection and Certification company. They operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of over 100,000 dedicated professionals.
Focus on compliance matters related to in-house IT systems and processes, including creating and updating internal documents.
Generate IT documentation for internal and external audits, and participate in interviews during those audits.
Provide answers to IT questions from sponsors and during client and vendor agreement reviews, and follow up on audit findings.
PSI is a global company founded in 1995 that focuses on medical science, bringing new medicines to those in need. They bring together more than 3,000 driven, dedicated, and passionate individuals who work on the frontline of medical science.
Oversees the day-to-day coordination, development, revision, formatting, and document control compliance of operational documentation.
Works closely with cross-functional subject-matter experts to develop clear, practical documentation.
Assesses, revises, and manages Corporate Publications processes and continuous improvement.
Air Methods is dedicated to air medical transport. They focus on providing safe and efficient services. The company values its employees and is an Equal Opportunity Employer.
Maintain and improve documentation, ensuring a visible impact on daily work.
Run documentation migration projects end-to-end, from scoping to delivery, ensuring buy-in from teams.
Shape how new departments adopt the Handbook, guiding teams to integrate their knowledge effectively.
Iwoca provides flexible and responsive finance solutions to small and medium-sized enterprises (SMEs). They are dedicated to supporting one million SMEs through better finance and services, fostering lasting community and economic impact.
Craft user guides and how-tos that tell a cohesive story and simplify complex concepts for business audiences.
Collaborate with product engineering, product management, and integration teams to create user-centric documentation.
Handle multiple projects in a fast-paced environment while maintaining high quality and consistent output.
Compose.ly is an exclusive recruiter for a growing fintech solutions provider. The company is a fast-paced Agile software company seeking a seasoned writer for full-time collaboration with a geographically distributed team.
Partner with architects and engineers to capture system architectures, engineering patterns, and technical decisions.
Create clear technical artifacts like architecture overviews, narratives, and knowledge maps for engineers.
Structure information for both human and AI consumption, reducing ambiguity and improving discoverability.
NBCUniversal is a leading media and entertainment company, creating world-class content across film, television, and streaming, and operating theme parks globally. As a subsidiary of Comcast Corporation, it champions an inclusive culture and strives to attract a talented workforce to serve communities worldwide.
Engineer and maintain Standard Operating Procedures for global payroll, ensuring accuracy and compliance with legal standards.
Design blended learning packs including written guides, video snippets, and assessments to certify team knowledge.
Analyze support data to identify knowledge gaps and create targeted content interventions like SOPs or training modules.
Remote solves global employment compliance for businesses of all sizes, enabling recruitment, payroll, and management of international teams. With a fully remote team across six continents, Remote fosters an innovative, async culture that values diversity and automation.