Provide personalized operational and account support to executive clients, managing day-to-day requests and ensuring timely resolution.
Document all client interactions in Salesforce, troubleshoot issues, and collaborate with internal departments for seamless client experience.
Achieve and exceed company and department goals while maintaining professional competence and effective work relationships.
DentalXChange provides electronic dental claims and payment solutions. The company promotes a positive culture with friendly co-workers and values of actively caring, trying hard, being humble, and giving feedback as a gift.
Initiate phone-based interactions with medical practices and patients to gather feedback on product and customer experience.
Accurately document and structure feedback collected from engagements to maintain high data integrity.
Collaborate with Sales, Marketing, Product, and Customer Support teams to integrate insights into business operations.
Cherry is a fast-growing FinTech providing a Buy Now, Pay Later solution for medical practices. Founded by Stanford entrepreneurs, it is backed by top investors and has a high-performance culture.
Own proactive outbound outreach to schedule patient appointments with Cadence clinicians and care team members.
Drive patient adherence to daily vital sign monitoring through consistent, personalized engagement.
Identify patients at risk of disengaging and execute re-engagement outreach to restore active participation.
Cadence is a clinical AI company automating the treatment of chronic disease. Grounded in partnerships with more than 20 leading health systems and serving over 100,000 patients, the company has been recognized by TIME as a top healthtech company and LinkedIn as a top startup.
Manage incoming calls, emails, and patient inquiries for a remote dental practice.
Schedule appointments, verify insurance, and handle patient check-in/out.
Maintain accurate patient records and communicate with dental staff.
SnappyCX provides remote staffing solutions for dental and medical practices. They operate with a remote team dedicated to matching skilled professionals with healthcare clients.
Own our free website checkup calls, giving clinic owners clear and actionable recommendations that turn cold leads into warm ones
Grow into running demos and intro calls across all four services, helping owners feel confident in exactly what they're saying yes to
Drive your own pipeline in Close CRM, nurturing and following up on a high volume of warm inbound leads
Jane is a founder-led, high-growth SaaS company building products that thousands of clinics rely on to run their businesses. With over 700 employees working remotely across Canada, the US, and the UK, Jane is united by a mission to help the helpers and embraces AI and growth.
Support AlertMedia customers by assessing inbound tickets and live chats regarding technical issues and account questions.
Communicate with professionalism and empathy to resolve customer issues and ensure a world-class experience.
Collaborate with team members and escalate advanced cases as needed to the appropriate teams.
AlertMedia helps organizations protect their people and businesses through all phases of an emergency. We are a Best Places to Work company 10 years running, with a collaborative and inclusive culture focused on keeping people safe.
Handle inbound sales calls from prospective customers interested in telehealth services.
Build rapport, address objections, and guide qualified prospects toward enrollment.
Maintain empathy and professionalism while balancing conversion goals.
A fast-growing digital healthcare company providing affordable telehealth services and prescription treatments. The company combines technology and personalized support to guide customers through their wellness journey.
Provide exceptional customer service to patients, labs, and pharmacies via phone and chat.
Develop deep product knowledge to address inquiries about treatments and appointments.
Maintain accurate records of interactions and escalate issues as needed.
Honeydew provides a platform connecting patients to licensed dermatologists and FDA-approved treatments for skin diseases. They have helped over 40,000 patients and are growing rapidly with a mission-driven team.