Build and maintain trusted relationships with mid-market customers through proactive communication.
Manage a portfolio of accounts, focusing on adoption, retention, and growth.
Use customer health data to identify risks and opportunities, collaborating with cross-functional teams.
This company offers a SaaS solution and is focused on customer success and engagement. With a global team spanning North America, the UK, and India, they foster a collaborative and inclusive remote-first culture.
Conduct outbound calls to healthcare professionals and organizations to share program information.
Build and maintain professional relationships while consistently achieving performance targets.
Accurately record customer interactions in CRM and collaborate with internal and external stakeholders.
The company partners with healthcare organizations to deliver approved program information to healthcare professionals via outbound engagement. It fosters an inclusive, collaborative culture with opportunities for professional growth in a fully remote environment.
Conduct outbound sales calls and follow-ups with existing and prospective customers.
Analyze customer shipping history and identify opportunities to strengthen partnerships.
Address customer concerns related to billing, shipping, and service issues.
The company provides shipping solutions and focuses on customer growth and retention. It offers a supportive remote work environment with opportunities for professional development.
Provide email marketing strategy and best practices to customers.
Nurture and onboard customers, ensuring they get the most out of Hive's features.
Play a key role in gathering customer feedback to influence the product roadmap.
Hive is an industry-leading marketing platform that helps event marketers connect with fans and drive revenue. They are a remote-first team spread across Canada and the US, building a product and culture that values clarity, ownership, and real customer impact.
Support onboarding, adoption, and ongoing success for a portfolio of customer accounts.
Proactively engage with customers to improve retention, satisfaction, and product usage.
Collaborate with internal teams to resolve customer needs and influence product improvements.
The company offers innovative technology solutions to help customers maximize value. It is a remote-first organization with a culture focused on employee well-being and growth.
Handle 75–100 inbound/outbound calls per day to convert warm leads and current customers into service appointments.
Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals.
Provide VIP white-glove customer service and use CRM to track interactions and schedule appointments.
Stress-Free Auto Care redefines the auto repair experience with honesty, transparency, and convenience. They are a growing, supportive team focused on reshaping the automotive service industry.
Provide virtual client guidance and support through Zoom and other platforms.
Build and maintain long-term client relationships with professional communication.
Collaborate with remote teammates to achieve shared objectives and participate in ongoing training.
The company provides client success services in a fully remote environment. It fosters a collaborative, performance-driven culture with ongoing training and mentorship.
Share how PublicInput’s platform helps organizations gather meaningful public feedback.
Schedule discovery meetings for account executives primarily through outbound calls, email, and social media.
Respond quickly to inbound demo requests and document interactions in CRM.
PublicInput helps local governments and organizations better connect with their communities through a platform for gathering public feedback. It is a high-growth company based in Raleigh, NC, with a culture of social entrepreneurship and innovation.
Meet virtually with pre-qualified clients to understand their needs and explain benefit options.
Guide clients through the enrollment process and maintain accurate records with follow-up.
Build lasting relationships through exceptional customer service in a remote environment.
Global Elite Empire Consultants is an independent third-party recruiting firm helping clients with financial protection and benefits. The company offers a remote, mentor-driven culture focused on training, performance, and career growth.
Handle inbound calls and inquiries with warmth, speed, and precision.
Run outbound follow-ups and reactivation campaigns via calls and texts.
Quote accurately, confirm details, keep CRM clean, and hit performance targets.
MaidThis is a fast-growing home services company with a fully remote operations and sales team. They support multiple markets with a focus on customer experience, accountability, and results.
Contact prospective business customers via phone, email, and LinkedIn.
Introduce services, qualify prospects, and schedule meetings for the sales team.
Maintain CRM records and follow up consistently to meet appointment-setting goals.
Bilgewater provides services to businesses in the food service and hospitality sectors. The company values persistence, organization, and remote work autonomy.
Source new leads through innovative outbound methods, demonstrating creativity in prospecting.
Create and identify high-quality opportunities by discovering and qualifying outbound leads.
Effectively communicate the Absorb value proposition to new prospects.
Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock workforce potential through its Strategic Learning Systems approach. Trusted by over 3,300 organizations and 34 million users, it fosters a culture of genuine care and continual learning.
Build meaningful relationships with Mid-Market customers through engaging emails, calls, and in-person meetings.
Partner with customers to develop plans that align with their long-term goals and drive adoption.
Manage key metrics around adoption, retention, growth, and advocacy to achieve team goals.
Loopio is a remote-first workplace that unleashes learning and growth opportunities for its employees. They foster a supportive culture that values teamwork, curiosity, and innovation.
Conduct outbound prospecting via cold calls, emails, and social media to generate qualified leads.
Research and identify potential customers using tools like ZoomInfo, LinkedIn, and CRM software.
Set up meetings between qualified prospects and the sales team while maintaining accurate records in NetSuite.
EBSCO Information Services delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs of end-users. Headquartered in Ipswich, MA, the company employs more than 2,700 people worldwide, embracing hybrid and remote work models with a culture of innovation and forward-thinking.
Develop and execute strategic account plans to ensure customer success and identify growth opportunities.
Serve as the primary contact for escalated issues, collaborating internally to resolve challenges.
Conduct proactive meetings and quarterly business reviews to enhance customer retention and expansion.
Certn is a background screening company that simplifies trust through easy background checks. The company has raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and fosters a remote-first, high-performance culture with a no-jerk policy.
Manage the end-to-end renewal process and build strong customer partnerships.
Drive retention and expansion revenue through proactive engagement and negotiations.
Identify cross-sell and upsell opportunities and collaborate with internal teams.
A collaborative environment focused on customer success and long-term relationships. An inclusive workplace culture that values diversity, equity, and belonging.
Respond to inbound leads quickly across channels, qualify prospects, and prioritize daily lead queues to maximize conversion rates.
Book high-quality demos for Sales, confirm meetings, and re-engage no-shows with thoughtful outreach sequences.
Monitor performance metrics, test new messaging, and provide feedback to Marketing and Sales for continuous improvement.
Granum is a leading software company serving landscapers and arborists across North America, offering intuitive industry-specific solutions for estimating, scheduling, and invoicing. The company is recognized for its collaborative culture, multiple awards, and rapid growth, with a team that values innovation and support.
Meet virtually with clients who have requested information and understand their needs.
Guide clients through the enrollment process with professionalism and build lasting relationships.
Maintain accurate client records and follow up as needed.
We are a recruiting firm that helps clients who have requested information about financial protection and benefits. We provide comprehensive training, mentorship, and a supportive remote culture for ambitious individuals.