Provide technical guidance and advocacy to ensure customers maximize value from the Sonar ecosystem.
Identify adoption barriers and collaborate with internal teams to drive product improvements.
Conduct regular business reviews and audits to align technical strategies with customer goals.
Sonar provides a platform for code quality and security verification, enabling companies to ship agentic code with confidence. Widely adopted by over 7 million developers and 75% of Fortune 100 companies, Sonar fosters a culture of continuous improvement and transparency.
Lead advanced product adoption and complex technical initiatives for Talkdesk's largest enterprise customers.
Build trusted relationships with senior stakeholders, own technical program delivery, and mitigate risks.
Drive value realization through data, change management, and cross-functional alignment to support renewals and growth.
Talkdesk is pioneering Customer Experience Automation (CXA), using AI to redefine how leading brands interact with customers. A global CCaaS leader, it fosters an inclusive culture and has been recognized on the Forbes Cloud 100 and Gartner Magic Quadrant.
Lead and coach a team of Enterprise TAMs to drive adoption and retention.
Own customer health and gross retention, partnering with AEs on renewals.
Develop post-sales playbooks, segmentation, and health scoring to scale success.
Socket helps developers and security teams safely find, audit, and manage open source code. Backed by top investors, the company serves thousands of organizations and values excellence, urgency, and customer obsession.
Own a scaled portfolio of SMB and mid-market accounts, using data to prioritize engagement and build multi-threaded relationships.
Drive retention and renewal outcomes by identifying risk early, coordinating mitigation plans, and leading commercial conversations.
Partner with Sales, CSMs, FDEs, and cloud-provider teams to expand adoption of DoiT's products and expertise.
DoiT is a global technology company that helps cloud-driven organizations leverage the cloud for growth and innovation, combining data, technology, and human expertise to solve complex multicloud problems. The company is an award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, serving more than 4,000 customers worldwide with a remote-first culture of entrepreneurial 'Do'ers.'
Own customer onboarding, adoption, and success by creating success plans and guiding implementation.
Proactively identify churn risk, build mitigation strategies, and coordinate account teams to drive outcomes.
Act as a trusted advisor and champion builder, uncover expansion opportunities, and own renewals.
LaunchDarkly provides a feature management platform that lets developers release and control software features safely and efficiently. The company values teamwork, transparency, and customer obsession, fostering an open and collaborative culture.
Partner with customers to turn desired business outcomes into actionable objectives and success plans.
Act as a trusted GitLab liaison, guiding adoption, retention, and escalation resolution.
Own a book of assigned customers to drive satisfaction, growth, and long-term success.
GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, and accelerate digital transformation. With more than 50 million users and trust from over 50% of the Fortune 100, our high-performance culture is values-driven and embraces AI as a core productivity multiplier.
Drive customer adoption and expansion by supporting onboarding, value conversations, business reviews, and renewals.
Partner with internal teams to build account plans, identify expansion opportunities, and mitigate risks to customer goals.
Act as a trusted advisor on the Tines platform, translating technical needs to product teams and managing a book of business.
Tines is an intelligent workflow company that powers important workflows for IT and security teams, integrating with any API-enabled service across the tech stack. It serves a diverse range of customers including Canva, Reddit, SAP, and Coinbase, and fosters a culture driven by simplicity, speed, and soundness.
Own post-sale relationships with largest enterprise accounts in banking, telco, and IT.
Drive adoption and expansion of 2501 agents inside complex infrastructure environments.
Be the bridge between business and technical teams, reducing churn and feeding customer signal into the roadmap.
2501 builds autonomous AI agents for shell-based production tasks, using open-source and flagship models to automate incident response. It is a tight-knit team of DevOps and Infra engineers backed by European VC funds.