Source Job

EU

  • Own post-sale relationships with largest enterprise accounts in banking, telco, and IT.
  • Drive adoption and expansion of 2501 agents inside complex infrastructure environments.
  • Be the bridge between business and technical teams, reducing churn and feeding customer signal into the roadmap.

Customer Success Technical Account Management DevOps Observability French

20 jobs similar to Enterprise Customer Success Manager

Jobs ranked by similarity.

$75,920–$122,640/yr
Canada Unlimited PTO

  • Own a portfolio of 20-30 enterprise accounts, driving adoption, retention, and expansion.
  • Lead onboarding through renewals, including commercial negotiations and success planning.
  • Collaborate with engineering and product teams to align customer goals and improve experiences.

A fast-growing technology company providing innovative cloud development solutions and an AI-driven environment. The company fosters a collaborative, inclusive culture with an internationally distributed team and startup-like pace.

Europe

  • Own a portfolio of high-value SME clients across European markets and drive revenue growth through proactive engagement.
  • Identify and execute upsell and cross-sell opportunities across Finom's product suite, including plans, card spend, invoicing, and credit.
  • Monitor account health signals, use data to prioritize outreach, and manage pipeline tracking in Salesforce.

Finom is a European tech startup building an all-in-one financial B2B platform for entrepreneurs, integrating banking, accounting, invoicing, and financial management. With $346M total funding, it keeps a start-up culture focused on innovation and employee empowerment.

$64,800–$97,200/yr
France Unlimited PTO

  • Manage the entire customer journey for API and data product clients, from onboarding and integration to renewals and expansion.
  • Act as a strategic partner helping customers use technical solutions effectively and achieve measurable business outcomes.
  • Collaborate with Product, Sales, Support, Engineering, and Marketing to translate customer needs into improvements and growth opportunities.

They develop data products that help businesses build and scale innovative solutions. They are a fast-growing international team with a distributed workforce across more than 20 countries, emphasizing a remote-first culture and employee ownership.

US

  • Own enterprise pipeline across the US targeting large IT, banking/BFSI, telco, and MSPs.
  • Run full-cycle sales from prospecting to close, then land-and-expand within accounts.
  • Sell technical value to technical buyers while shaping go-to-market with founders.

2501 builds autonomous AI agents that operate directly in the shell to automate incident response for enterprise engineering teams. It is a tight-knit team of DevOps, Platform, and Infra engineers who ship fast, backed by three leading VC funds.

France

  • Open the French market from Paris: build pipeline, run complex enterprise cycles and close first wave of local customers.
  • Run multi-stakeholder new business deals across Finance, Procurement, Legal, Security and IT, from first meeting to signature.
  • Shape how Omnea goes to market in France: messaging, target verticals, partners and events; take buyer feedback to product.

Omnea is the agentic operating system for procurement, using AI to capture requests, route approvals, onboard suppliers, and track renewals. Backed by $75M from top investors, the team is composed of former founders and operators who value talent density and real ownership.

Europe

  • Founding Account Manager for the EU, building the account management function from scratch with no playbook.
  • Own expansion revenue and retention for self-service customers and high-potential key accounts across Europe.
  • Run engagement experiments, rescue at-risk accounts, and analyze cancellations to drive growth and retention.

respond.io is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email in one place. Trusted by businesses in over 127 countries, the company operates as a globally distributed team with a diverse and inclusive culture.

EMEA

  • Own retention and churn for a book of enterprise and mid-market accounts, using data to spot risk early.
  • Act as a trusted advisor, translating technical results into business value like indexing, organic traffic, and AI visibility.
  • Partner with Product, Support, and Account Management to drive proactive retention and share customer feedback.

Prerender helps marketers build dynamic JavaScript websites while keeping them visible to search engines and AI platforms, serving over 100,000 sites. It's part of saas.group, a fully remote portfolio of 25 brands with nearly 380+ colleagues and a small, high-trust culture.

$94,900–$137,800/yr
UK

  • Strategically manage a customer portfolio, driving adoption, retention, renewals, and expansion.
  • Lead executive business reviews with VP and C-suite stakeholders and own complex negotiations.
  • Leverage AI-assisted workflows, mentor peers, and contribute to team best practices.

1Password provides enterprise password management and Unified Access Management for modern teams and AI. They have surpassed $400M ARR, serve 180,000 businesses, and foster a fast-paced, collaborative, feedback-driven culture.

Europe

  • Build and manage strategic relationships with enterprise and strategic clients across the EMEA region.
  • Own commercial outcomes including renewals, expansions, retention, and customer growth within your portfolio.
  • Act as a strong internal voice for customers to influence product priorities and improve customer experience.

This is an AI-first company providing innovative products that shape how businesses interact with technology. It operates as a fast-paced, high-autonomy environment with a global team and minimal bureaucracy.

$145,500–$235,400/yr
US

  • Own customer onboarding, adoption, and success by creating success plans and guiding implementation.
  • Proactively identify churn risk, build mitigation strategies, and coordinate account teams to drive outcomes.
  • Act as a trusted advisor and champion builder, uncover expansion opportunities, and own renewals.

LaunchDarkly provides a feature management platform that lets developers release and control software features safely and efficiently. The company values teamwork, transparency, and customer obsession, fostering an open and collaborative culture.

UK

  • Manage a portfolio of higher education customers across Spain and France, driving adoption, satisfaction, retention, and long-term success.
  • Build strong relationships with stakeholders from Deans to instructors and execute account plans aligned with customer goals.
  • Collaborate with Sales, Product, Marketing, and Solutions teams to identify upsell, cross-sell, and renewal opportunities.

Turnitin is a global education technology company that develops learning integrity solutions used by over 16,000 institutions worldwide. With a remote-first culture and team members in over 35 countries, it fosters a diverse, collaborative environment focused on improving learning outcomes.

UK

  • Own post-sales success for enterprise accounts, building relationships up to C-suite and running QBRs.
  • Drive retention and growth by leading renewals and identifying expansion opportunities across Aveni Assist and Aveni Detect.
  • Orchestrate internal teams and represent the customer to ensure measurable ROI and product alignment.

Aveni is an award-winning technology company that uses advanced AI, including NLP and LLMs, to drive productivity and compliance for financial services firms. It is a collaborative, innovative scale-up with a focus on continuous learning, diversity, and shared success.

Global Unlimited PTO

  • Maintain gross revenue retention above 90% and forecast renewals accurately with risks flagged early.
  • Own a full book of 20-30 accounts, onboarding new customers and driving adoption of LocalStack across engineering teams.
  • Grow accounts organically by identifying new teams and use cases, while collaborating with TAMs, AEs, and product teams.

LocalStack is a local cloud development platform that provides secure sandboxes to simulate cloud environments for developers and AI agents. The company is a fast-growing Series A startup with globally distributed teams, having almost doubled in size in 2025.

$139,000–$160,000/yr
Global Unlimited PTO 12w maternity 12w paternity

  • Own a book of 80–100 accounts end-to-end, driving adoption, renewals, and retention.
  • Build multi-threaded relationships with executives and decision makers to align on business outcomes.
  • Spot risk early, lead executive business reviews, and partner with expansion teams to grow accounts.

Help Scout provides customer support software that helps over 10,000 businesses build better customer relationships, now with AI-powered tools to improve customer experience. They are a fully remote team of 120+ people worldwide, with a culture that values ownership, curiosity, and craft.

Europe

  • Lead, coach, and develop a team of Enterprise Sales Directors across EMEA West to deliver net-new ARR.
  • Own the regional sales plan, drive pipeline generation, forecasting, and MEDDPICC-based deal execution.
  • Strengthen market presence through customer advocacy, channel partners, and cross-functional collaboration.

Semperis secures enterprise identity systems and powers recovery from cyber-attacks. It is a fast-growing cybersecurity company and multi-year Inc. Best Workplace awardee with a culture of purpose, growth, and balance.

UK

  • Own the end-to-end success strategy for a flagship customer, ensuring their objectives are translated into measurable outcomes.
  • Lead and develop two Technical Support Engineers, coordinating cross-functional teams to deliver a seamless customer experience.
  • Use data and insights from Gainsight CS to monitor customer health, drive value realization, and proactively address risks.

Magnet Forensics is a global leader in digital investigative software that helps acquire, analyze, and share evidence from computers, smartphones, tablets, and IoT devices. Serving thousands of customers worldwide, the company is expanding globally and fosters a culture of innovation, learning, and high integrity.

Europe

  • Own the post-implementation customer journey for hospitality SaaS customers, driving adoption and retention.
  • Manage a portfolio of international B2B customers, building trusted stakeholder relationships and mitigating risks.
  • Collaborate across Account Management, Product, Support, and Sales to deliver exceptional customer outcomes.

They provide an innovative hospitality SaaS platform that helps customers adopt and realize lasting value from their software. They are an international scale-up with a people-first culture that values innovation, ownership, continuous improvement, and work-life balance.

$100,000–$140,000/yr
North America

  • Own a portfolio of high-value enterprise accounts as their primary point of contact and advocate.
  • Drive revenue retention and expansion through long-term success strategies and executive business reviews.
  • Manage escalations end-to-end, spot at-risk accounts early, and turn successful clients into references.

Traild is a high-growth SaaS company combining AI, automation, and payments infrastructure to power B2B finance. They have a world-class culture (eNPS 68) and are building the infrastructure behind modern finance.

Europe

  • Drive adoption and value realization for enterprise customers through executive partnerships and governance.
  • Build customized success plans, track KPIs, and mitigate risk to ensure renewal readiness.
  • Identify and qualify expansion opportunities with Sales while aligning solutions to business objectives.

Kinaxis is a global leader in supply chain orchestration, offering an AI-infused platform that powers end-to-end visibility. With over 2,000 employees and offices worldwide, it is an award-winning, collaborative workplace focused on customers and innovation.

$120,000–$150,000/yr
US Unlimited PTO

  • Own the entire post-sale relationship for enterprise accounts, from deployment through expansion, with primary responsibility for renewals.
  • Run structured onboarding programs, monthly technical check-ins, and executive QBRs that demonstrate ROI and identify new opportunities.
  • Coordinate daily with Customer Success Engineers, Product Management, Pre-Sales, Sales Architects, and Account Managers to ensure seamless customer experience.

Britive is the leader in cloud-native Privileged Access Management (PAM), purpose-built to secure access across dynamic multi-cloud environments. It is a fast-growing, mission-driven startup backed by top-tier VCs, serving security-conscious organizations including Fortune 500 companies.