Provide on-demand technical consultancy and solution guidance via Zoom and written channels to help customers implement GitLab solutions for DevSecOps workflows.
Drive product adoption and measurable customer value across APJ accounts to support renewals and expansion, partnering with Account Executives and Renewals Managers.
Plan and lead customer workshops, demos, and enablement sessions, while mentoring team members and contributing to scalable enablement through documentation and technical content.
GitLab is an intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and improve operational efficiency. With more than 50 million registered users and trust from over 50% of the Fortune 100, GitLab fosters a high-performance, remote culture that embraces AI and continuous knowledge exchange.
Lead technical discovery, demos, and proof-of-value initiatives for GitLab's DevSecOps platform.
Own technical evaluations and solution design as the Directly Responsible Individual.
Partner with EMEA sales to build trusted relationships and drive customer adoption.
GitLab provides an intelligent DevSecOps platform that accelerates software delivery and reduces security risk. Trusted by 50 million+ users and half the Fortune 100, GitLab has a high-performance, AI-driven culture.
Serve as a trusted advisor to ANZ prospects and customers, guiding them through GitLab's platform.
Own technical evaluations, including proofs of value, solution design, and workshops.
Partner with Account Executives to drive adoption and revenue growth across the software lifecycle.
GitLab makes an AI-powered DevSecOps platform for building, securing, and deploying software. With 50M+ users and over half the Fortune 100, it has a values-driven, high-performance remote culture.
Act as a trusted advisor to U.S. government customers, guiding them through technical evaluation and adoption of the DevSecOps platform.
Collaborate with sales and cross-functional teams to shape account strategies, deliver demos, and run proof-of-concept projects.
Maintain expertise in GitLab and modern software practices, create reusable assets, and serve as a customer advocate to influence product roadmap.
GitLab is an intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and accelerate digital transformation. With more than 50 million registered users and over 50% of the Fortune 100 as clients, GitLab fosters a high-performance, value-driven culture that embraces AI and continuous knowledge exchange.
Lead a distributed Asia Pacific team of Customer Success Architects and Managers to drive customer adoption, account health, and measurable outcomes.
Coach and develop team members through regular feedback, career growth conversations, and process improvements to deliver the Success package entitlements.
Partner with Sales, Product, Engineering, and other stakeholders to strengthen customer relationships, support escalations, and align team goals with company direction.
GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, and accelerate digital transformation. Trusted by more than 50 million registered users and over half the Fortune 100, GitLab fosters a high-performance, AI-driven culture where every voice is valued.
Own a broad book of Commercial & Enterprise business, managing the full sales cycle from discovery through negotiation and close.
Analyze wins and losses, contribute to root cause analyses, and share lessons learned with account managers, marketing, and technical teams.
Represent the voice of the customer by contributing product feedback and ideas to GitLab's public issue tracker.
GitLab provides an intelligent DevSecOps platform that helps organizations ship software faster and more securely. With over 50 million users, it values AI-driven workflows, transparency, and a high-performance culture.
Own strategic public sector accounts in Germany, driving full-cycle sales of GitLab's AI-powered DevSecOps platform.
Break into net new accounts and expand existing relationships through consultative selling.
Collaborate with pre/post-sales teams, partners, and channel to ensure successful adoption and growth.
GitLab is an intelligent orchestration platform for DevSecOps, helping organizations ship more secure software faster. Trusted by over 50 million users, GitLab's high-performance culture embraces AI and values every voice.
Deliver GitLab-scoped engagements for enterprise and public sector customers as a subcontracting partner to GitLab.
Administer GitLab Self-Managed and Dedicated environments and lead migrations from legacy platforms.
Design CI/CD and DevSecOps pipelines and roll out GitLab Duo and Duo Agent Platform in cleared environments.
INflow Federal is a defense integrator engineering decision superiority for the Department of War and Intelligence Community. We deliver mission-critical AI/ML, software engineering, digital infrastructure, and cybersecurity capabilities on active DoW and IC programs, with cleared engineers across more than 20 states.
Lead adoption and implementation for platinum-level customers, ensuring value realization.
Build trusted relationships with technical stakeholders and act as customer advocate.
Stay current on integrations and serve as a subject matter expert.
ServiceNow is an AI platform that automates workflows for 85% of the Fortune 500. They have a collaborative, AI-driven culture focused on innovation and customer success.
Own the entire post-sale relationship for enterprise accounts, from deployment through expansion, with primary responsibility for renewals.
Run structured onboarding programs, monthly technical check-ins, and executive QBRs that demonstrate ROI and identify new opportunities.
Coordinate daily with Customer Success Engineers, Product Management, Pre-Sales, Sales Architects, and Account Managers to ensure seamless customer experience.
Britive is the leader in cloud-native Privileged Access Management (PAM), purpose-built to secure access across dynamic multi-cloud environments. It is a fast-growing, mission-driven startup backed by top-tier VCs, serving security-conscious organizations including Fortune 500 companies.
Set the strategy, operating model, and global standards for the SME organization.
Build, mentor, and lead three regional SME teams across AMER, EMEA, and APJ.
Partner with Sales, Product, Engineering, and Customer Success to shape roadmap and drive complex technical wins.
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations improve developer productivity, security, and digital transformation. With over 50 million registered users and an all-remote team, GitLab fosters a high-performance culture driven by values and AI adoption.
Own a portfolio of strategic technical accounts and build lasting relationships with technical stakeholders and executives.
Develop and execute customer success plans to drive adoption, expansion, and long-term value from the platform.
Partner with Sales, Product, and Support to resolve issues, influence roadmap, and mitigate churn risks.
A technology company specializing in application security and DevSecOps, helping customers implement secure developer workflows and build systems. It maintains a fast-paced, inclusive culture with cross-functional collaboration and a strong focus on customer success.
Lead customer implementation and onboarding using Customer Success best practices to accelerate migration plans.
Proactively monitor customer health to identify risks, drive adoption, and lead quarterly business reviews.
Collaborate with engineers to triage technical issues and advocate for customer feedback across teams.
Arpio provides automated, application-aware disaster recovery for AWS and Azure, recovering entire application stacks in under an hour. The company recently closed a $15M Series A and is growing, with a culture that values ownership, urgency, and delivering results.
Design and build CI/CD workflow integrations that bring application security into software delivery pipelines and developer environments.
Run discovery sessions and architecture workshops with enterprise customers to align the Snyk platform to their requirements.
Build trusted relationships with technical stakeholders and support implementations from pre-sales through post-sales.
Snyk builds a security platform where AI agents work alongside engineers to find and fix risk at the speed software is built. The company fosters an inclusive culture with global benefits and employee resource groups, aiming to make the digital world safer.
Lead and coach a team of Strategic Account Leaders focused on the US Financial Services market to deliver software sales, bookings, and revenue results.
Drive territory and industry planning, forecast accuracy, and growth strategies aligned with GitLab's revenue goals.
Collaborate with cross-functional partners to manage pipeline health, renewal performance, and deal execution while building a high-performing, inclusive team culture.
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and accelerate digital transformation. More than 50 million registered users and over 50% of the Fortune 100 trust GitLab, and its high-performance culture values AI adoption, continuous knowledge exchange, and collaboration.
Support and expand GitLab and other engineering applications like Confluence and CodeCollaborator.
Work with internal customers on application issues and provide technical guidance to junior team members.
Participate in global infrastructure and development projects, performing code and design reviews.
Wind River is a global leader in software for mission-critical intelligent systems, powering billions of secure and reliable devices. The company has a strong workplace culture, earning Great Place to Work certification and 'Top Workplace' recognition for ten years.
Strategically manage a customer portfolio, driving adoption, retention, renewals, and expansion.
Lead executive business reviews with VP and C-suite stakeholders and own complex negotiations.
Leverage AI-assisted workflows, mentor peers, and contribute to team best practices.
1Password provides enterprise password management and Unified Access Management for modern teams and AI. They have surpassed $400M ARR, serve 180,000 businesses, and foster a fast-paced, collaborative, feedback-driven culture.
Design and execute scaled customer success initiatives that drive onboarding efficiency, adoption, and growth.
Balance 1:many customer programs with strategic engagements, building webinars and office hours.
Manage a large portfolio of scaled and mid-market customers through the full lifecycle, from onboarding to expansion.
Great Question is an all-in-one AI customer research platform that enables teams to recruit participants, run research, and share insights. Backed by world-class investors and trusted by companies like Gusto, Experian, Canva, and Brex, our remote-first culture is built on high trust, high agency, and high emotional intelligence.
Own the technical customer relationship for strategic Enterprise and Commercial accounts as a trusted advisor.
Develop and execute tailored Customer Success Plans that align technical adoption with business outcomes.
Conduct health assessments, recovery readiness reviews, and executive business updates to drive value.
Veeam is a data and AI trust company that helps organizations secure, understand, and make resilient their data and AI, specializing in data resilience and security posture management. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers and fosters a fearless, growing culture.
Serve as the primary Customer Success partner for high-value, strategically important customers, building trusted relationships and driving value realization.
Monitor account health, adoption, and risks using data and customer insights to develop retention and growth strategies.
Collaborate cross-functionally with Sales, Support, and Product teams to coordinate complex customer engagements and identify expansion opportunities.
Agiloft is the most trusted global leader in data-first contract lifecycle management (CLM) software, helping organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts. The company is a growing, vibrant, and successful organization with nearly 100% customer satisfaction and 97% annual renewal rate, fostering an inclusive culture with employee resource groups and a focus on work-life balance.