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Lead and mentor a global voice operations team focused on reliability, performance, and scalability. Manage daily operations, including incident response and on-call coordination. Configure, maintain, and troubleshoot SBCs, policy servers, and other voice infrastructure components.

Vonage is a global cloud communications leader helping brands accelerate their digital transformation through unified communications and contact center solutions.

• Responsible for leading advanced troubleshooting and ensuring the reliability of network services.
• Serves as the escalation point for Tier I and II engineers, resolving complex network issues.
• Combines hands-on technical expertise with mentoring responsibilities, helping to develop junior engineers and improve operational processes.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

Ensures the overall operability of the NiCE voice network. Responsible for ensuring that the voice & VoIP infrastructure is functioning properly and reliably. Troubleshooting, maintenance, and growth of the voice network.

NICE Ltd. software products are used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime and ensure public safety.

This role encompasses engineering, supporting, and managing Tala's global telephony environment in a highly available and scalable manner. Daily responsibilities include maintaining high quality and availability for all voice systems, supporting architecture tasks. You will collaborate with Operations and Shared Services to strategize and implement a unified communications platform.

Tala is a global financial infrastructure company on a mission to unleash the economic power of the global majority.

• Monitor network performance and system alerts using various monitoring tools.
• Respond to network incidents and outages, providing timely resolution to minimize downtime.
• Perform routine network maintenance and updates to ensure system reliability and security.

HIKINEX is seeking a skilled and motivated NOC Technician to join their team. They are responsible for monitoring and maintaining clients' network infrastructure, ensuring optimal performance and uptime.

Lead the design, implementation, and maintenance of Genesys contact center solutions. Manage telecommunications infrastructure and ensure high availability of voice services. Troubleshoot complex technical issues and implement effective solutions.

Sidecar Health is redefining health insurance, with a mission to make excellent healthcare affordable and attainable for everyone.