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The Customer Outcomes Platform Architect helps customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This role establishes and supports best practices around instance strategy, technical governance, core data, integrations and the overall health of the platform. This role interfaces with the customer across executive, platform owner, enterprise architects and development teams during the selling, structuring, and implementation, and on-going operations.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Design end-to-end ServiceNow solutions across modules such as ITSM, ITOM, HRSD, SecOps, SPM, CSM, and Creator Workflows.
• Collaborate with business units, product owners, and developers to translate business needs into technical solutions.
• Serve as the SME for the ServiceNow platform across integrations, configurations, and custom development.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Responsible for the conceptual design, architecture, and technical solutions using multiple technologies and vendors.
• Steers the international team of experts to deliver solutions and define SLA specifications, including transition and transformation phases.
• Builds and develops concepts, processes, and methods for automation, optimization, and standardization.

As Hungary’s most attractive employer in 2025, Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, providing IT and telecommunications services.

• Collaborate with business teams to deliver Power Platform solutions.
• Apply problem-solving skills to resolve technical challenges.
• Design and develop Power Apps integrated with Power Automate and Power BI.

Smart Working connects skilled professionals with global teams for full-time, long-term roles, breaking down geographic barriers. They offer a genuine community that values growth and well-being, making it a highly-rated workplace on Glassdoor.

• Provide architectural guidance, technical governance, and best practices to customers.
• Align ServiceNow solutions with business strategy by building strong relationships with customer technical and business leaders.
• Ensure customers leverage leading practices around instance strategy, technical governance, core data, integrations and the overall technical health of the platform.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

Design end-to-end ServiceNow solutions across modules such as ITSM, ITOM, HRSD, SecOps, SPM, CSM, and Creator Workflows. Define and maintain the platform’s technical architecture roadmap in alignment with business goals and enterprise standards. Collaborate with business units, product owners, and developers to translate business needs into technical solutions.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Provide architectural guidance, technical governance, and best practices to customers.
• Build strong relationships with customer technical and business leaders to align solutions with business strategy.
• Translate business information and technical requirements into an architectural blueprint to achieve complex goals.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

The Platform Architect is a strategic technical leader responsible for helping our customers architect, mature, and governing scalable, secure, high-performing solutions. You will have the opportunity to shape the transformation for leading global financial institutions and work with the latest in AI advancements. Platform Architects ensure customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

The Customer Outcomes Platform Architect is an advisory role, responsible for helping customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This role interfaces with the customer across executive, platform owner, enterprise architects and development teams during the selling, structuring, and implementation, and on-going operations related to of ServiceNow solutions. An ideal candidate will have experience working as an enterprise architect with a successful track record in management consulting, (professional services firms or cloud software company), focused on technology strategy, governance, data and solution design.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Shape the next generation of public cloud by enhancing the networking layers of the OpenStack platform.
• Plan and drive automation initiatives to improve reliability and speed on the platform.
• Enhance the platform’s network architecture with a strong focus on IT security and robustness.

Ranked as Hungary’s most attractive employer in 2025, Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group offering IT and telecommunications services.

• Responsible for helping customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes.
• Guides ServiceNow, partner, and customer employees on the engagement team to provide a solution on a technical architecture designed for long-term success.
• Works with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring and implementation of solutions

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Drive value realization, adoption, and optimize customer workflows during the post-sales journey.
• Lead technical onboarding sessions and educate customer teams on product capabilities.
• Partner with customers to architect workflows and integrations tailored to their unique processes and goals.

You.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences.

• Responsible for the end-to-end design of customers’ OTC infrastructure.
• Helping customers get the most out of solutions and provide support for internal service development.
• Work closely with operation and engineering team, helping the assessment and onboarding of new projects.

Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, is Hungary's most attractive employer, offering a wide portfolio of IT and telecommunications services. With over 5300 employees, they serve hundreds of large customers, corporations in Germany and Europe, continuously developing its four sites.

Shape the technical and functional architecture of our business intelligence platforms. Collaborate with product teams, developers, and stakeholders. Design scalable, secure, and Data led solutions that align with business goals.

Coface helps companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

Drive architecture for complex initiatives across Marketing, Sales, and Partner domains. Own and drive the architecture strategy, guiding solution design. Collaborate with product managers and engineering teams to translate business needs into scalable technology solutions.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Design and own scalable, secure data architectures and pipelines across our platforms.
• Collaborate closely with data engineers, analysts, MLOps Lead, AI and Data Architects, and business stakeholders, to align architecture with business needs.
• Define and maintain data models, governance frameworks, reference architectures, guidelines, best practices and operating principles for our data and analytics platforms.

Redcare Pharmacy is Europe’s No.1 e-pharmacy, powered by passionate teams and cutting-edge innovation. They strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to their vision “Until every human has their health”.

• The Senior Principal Platform Architect is a technical advisory role, responsible for helping customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes.
• Ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform.
• Be a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions.

ServiceNow's cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. They serve over 8,100 customers, including 85% of the Fortune 500®.

Responsible for the successful delivery of ServiceNow's solutions and services in a client consulting environment. Key member of the overall implementation project team and expected to deliver thought leadership with deep subject matter expertise related to ServiceNow product capabilities and complimentary technologies. Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Automatisierung komplexer Geschäftsprozesse mit Power Automate und Integration in SharePoint und Teams.
• Entwicklung und Implementierung von individuellen Business-Anwendungen mit Power Apps.
• Aufbau und Konfiguration von Copilot Agents zur Prozessautomatisierung und KI-gestützten Unterstützung.

Public Cloud Group (PCG) helps companies modernize, secure, and future-proof their IT landscapes in the cloud. They are a team of almost 500 cloud experts at 21 locations within Europe that is continuing to grow.

• Envision innovative, automated solutions in the Microsoft cloud environment.
• Partner with the Sales team to drive the solution sales process.
• Work with the client to define solution architectures with the client, sales, and implementation teams.

Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions.