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Europe Unlimited PTO

  • Address and resolve the most common queries efficiently and effectively.
  • Work towards achieving and exceeding the set Key Performance Indicators and Service Level Agreements to ensure timely and quality customer support.
  • Strive to reduce incoming volume by focusing on first-contact resolution, providing comprehensive solutions, and proactively advising customers on best practices.

20 jobs similar to Customer Support Agent

Jobs ranked by similarity.

Europe

  • Provide world-class support experience to global customers.
  • Assist customers in using the product effectively and resolving issues.
  • Identify, document, and track bugs and platform incidents.

PerfectGym is a data-driven, global SaaS company innovating the fitness industry, empowering fitness businesses worldwide using cutting-edge technology.

  • Work 100% remotely from anywhere in the world.
  • Attend quarterly company retreats to destinations like Mexico and Iceland.
  • Grow your career at your own pace with support from the company.

Global Elite Empire provides a fully remote position with the ability to travel, giving you the freedom to explore the world.

US

  • Deliver exceptional customer service experiences.
  • Lead and inspire teams to achieve outstanding results.
  • Desire professional growth and healthy work-life balance.

Global Elite Empire appears to be a company offering remote leadership positions. They value work-life balance and mentorship opportunities, fostering a nurturing professional environment.

$40,000–$60,000/yr
US

  • Assist clients with planning support and coordination of booking details.
  • Provide excellent customer service through email, phone and messaging.
  • Maintain accurate client and booking notes within our systems.

Destination Knot is seeking a detail-oriented and service-focused Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care.

Work 100% remotely from anywhere in the world. Grow your career at your own pace with support to succeed. Explore the world with the freedom provided.

Global Elite Empire offers remote positions with the ability to travel and hosts quarterly company retreats to destinations including Mexico, Las Vegas, and Iceland.

  • Assist existing and prospective clients.
  • Provide outstanding service and product knowledge.
  • Work with multiple clients throughout the day.

Our company has moved to 100% virtual, work-from-home positions.

US

Respond promptly to customer inquiries via phone, email, and chat platforms, assist with booking confirmations, travel changes, and general service questions, and resolve customer concerns with professionalism and efficiency.

Destination Knot is a full-service travel planning company dedicated to delivering personalized, seamless vacation experiences for clients worldwide.

Europe Unlimited PTO 16w maternity

  • Partner closely with Account Executives to understand customer goals.
  • Develop a deep understanding of Remote's product offerings.
  • Act as a trusted advisor, providing insightful recommendations.

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. They make it possible for businesses of all sizes to recruit, pay, and manage international teams. They have a future-focused work culture.

Europe

  • Answer customer inquiries via live chats and emails (no calls).
  • Provide accurate information about the products of the company.
  • Resolve cases in timely and professional manner.

Quadcode is a fintech company excelling in financial brokerage activities and delivering advanced financial products to its global clientele. With a team of 500+ creative and tech-driven people across the globe, Quadcode is a place where ideas turn into impact, where every project is a chance to grow, innovate, and make their mark.

US

Engage directly with customers via phone, email, and live chat to deliver outstanding support and service. Manage a variety of front-facing interactions, ensuring every conversation reflects a commitment to excellence and care. Provide fast, friendly, and solution-oriented support, resolving questions or guiding someone through a challenge.

AlertMedia helps organizations protect their people and businesses through all phases of an emergency through threat intelligence and communications.

UK

  • Helping customers understand their bills, meters, and tariffs without the headache.
  • Solving problems, whether it’s a billing query, a meter issue, or a complex energy conundrum and finding the best fix fast.
  • Handling queries from start to finish, including complaints, making sure customers get the right help the first time.

Octopus Energy is a company focused on changing the energy industry to be better for customers and the planet.

$60,000–$80,000/yr
US Unlimited PTO

  • Oversee end-to-end management of large-scale projects to enhance customer experience and streamline processes.
  • Act as the main point of contact for external partners throughout the project lifecycle.
  • Develop project plans and timelines to ensure team members understand expectations.

Vetcove is modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care.

UK

  • Align with internal teams on customers' business priorities and strategies.
  • Utilize a data-driven approach to adapt customer success plans and timelines.
  • Drive resolution of blockers while accelerating solution implementation.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Global

Looking for a fully remote position with the ability to travel. Work 100% remotely from anywhere in the world. Grow your career at your own pace with support to succeed.

Global Elite Empire provides opportunities for individuals to grow their careers.

Unlimited PTO

  • Troubleshoot and respond to inquiries from our customers, primarily through chat but also over calls
  • Constantly increase your Mangomint product and industry knowledge so you can provide expert-level answers and support
  • Collaborate with different teams to identify and resolve technical issues reported by customers

Mangomint is a fast-growing SaaS company on a mission to make every salon and spa more profitable. They are a fully remote, fun, and ambitious team and get together every few months in person.

$130,000–$145,000/yr
US

  • Serve as the primary contact for escalated customer support cases, ensuring timely and satisfactory resolution.
  • Lead cross-functional initiatives to resolve complex issues in high-risk accounts.
  • Analyze escalation trends to identify systemic issues and recommend improvements to products, processes, and support methodologies.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Europe Unlimited PTO 12w maternity

  • Drive product adoption, enhance customer health, and ensure long-term value for our partner's most complex and largest enterprise customers.
  • Shape the support for a diverse clientele, ranging from rapidly growing teams to established public companies.
  • Integrate solutions into their hiring processes.

Jobgether is using an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements; their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. We appreciate your interest and wish you the best!