Develop and implement comprehensive sales account plans for each customer.
Analyze revenue trends and identify sales opportunities.
Conduct quarterly and annual client business reviews.
Jobgether uses an AI-powered matching process for jobs. The system identifies top-fitting candidates which are then shared directly with the hiring company.
Manage a portfolio of 30+ commercial and enterprise customer accounts, focusing on ensuring their success and satisfaction with our products/services.
Serve as the primary point of contact for customers, building strong, lasting relationships and understanding their needs and objectives.
Drive product adoption and ensure customers are leveraging our products effectively to achieve their goals.
Forma is a flexible benefits software company founded in 2017 that helps companies offer competitive benefits packages by giving employees more choice in how they spend their benefit allowances. They have helped hundreds of companies design flexible, inclusive benefits programs for nearly a million employees.
Serve as the point of contact for a portfolio of customers.
Build and maintain multi-threaded relationships with key language access stakeholders.
Proactively monitor customer health and utilization data.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Build strong, consultative relationships with employer clients.
Manage enrollment marketing and campaign planning efforts.
Prepare reporting and lead client meetings, ensuring client satisfaction.
They are focused on transforming mental health care through innovative solutions. The environment is collaborative, tight-knit, and culturally diverse.
Build and nurture deep strategic relationships with VIP and enterprise-tier clients.
Understand each partner's business goals to ensure solutions align with their success.
Maintain a forward-looking view of each partner's health, identifying risks early.
Xsolla provides tools and services for video game developers to help them fund, distribute, market, and monetize their games. They have helped over 1,500 game developers grow their businesses around the world and are headquartered in Los Angeles, California.
Develops trusted advisor relationships with key accounts and customer stakeholders.
Resolves, escalates, and manages the resolution of challenging client requests and/or complex account demands.
Assesses customer needs, identifies customer requirements, and develops cohesive plans that improve the customer’s adoption of the Fleetworthy program.
Fleetworthy offers a technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. They are trusted by 75% of the top fleets in North America and are recognized across the industry for innovation and leadership.
Managing customer relationships as the point of contact for employer partners and users.
Leading the customer support function to gather valuable feedback from customers and end users.
Building operational tests and processes from the ground up, iterating on existing ones.
Addition Wealth aims to redefine financial health by making personalized financial expertise inclusive and accessible. They leverage technology to create impactful experiences and foster financial decision-making, and they've received recognition as a top fintech company and innovator.
Manage a portfolio of global strategic customers and be their primary advisor.
Build relationships with C-level executives to drive satisfaction.
Develop and execute strategic account plans with success metrics.
Jobgether is a platform that connects job seekers with companies using AI-powered matching. They focus on ensuring applications are reviewed quickly, objectively, and fairly against the role's core requirements.
Collaborate in the development and execution of global account strategies.
Lead operational and account support activities, ensuring compliance with customer agreements.
Build and maintain strong relationships with key client contacts to drive customer loyalty.
Columbia General is focused on transformation and innovation. They foster a culture of belonging where every voice is encouraged. The company is an evolving organization, offering a hybrid work environment and opportunities for collaboration with a diverse team.
Build strong, consultative relationships with employer clients to become a trusted partner and advisor.
Manage enrollment marketing and campaign planning efforts to generate awareness of our programs.
Analyze, interpret, and present program engagement and outcome metrics to demonstrate value.
Big Health's mission is to help millions back to good mental health by providing fully digital, non-drug options for the most common mental health conditions. They've pioneered the first at-scale digital therapeutic business model in partnership with some of the most prominent global healthcare organizations.
Support the success and satisfaction of your portfolio of employer clients, helping ensure strong client retention and engagement
Monitor client health and engagement on an ongoing basis, flagging potential risks early and collaborating with your manager and team to develop mitigation plans.
Maintain strong client relationships, fostering satisfaction, loyalty, and advocacy, and supporting case studies or success stories where appropriate.
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs.
Serve as the primary point of contact for assigned client accounts and build strong, trust-based relationships.
Understand client objectives, priorities, and operating models to drive alignment and satisfaction.
Identify and execute opportunities for incremental revenue, upselling, and cross-selling.
Jobgether is a platform that uses AI to match candidates with jobs. Jobgether shares shortlisted candidates directly with the hiring company for the final decision and next steps.
Lead enterprise-wide adoption of the Credo AI Governance Platform.
Oversee all customer lifecycle activities.
Define and execute success plans aligned to customer goals.
Credo AI is a venture-backed company empowering organizations to responsibly build, adopt, procure, and use AI at scale. They have built a pioneering platform for context-driven AI governance, AI risk assessment and compliance. Founded in 2020.
Own and manage assigned health plan accounts as the primary point of contact.
Build strong, trusted relationships with clients, handling escalations professionally.
Coordinate with internal teams to track and resolve complex client issues promptly.
They are focused on connecting candidates with jobs through an AI-powered matching process. They value engagement, offer continued learning opportunities, and encourage community involvement.
Own customer outcomes and ensure each customer receives value from our solutions throughout their lifecycle.
Articulate the value of the company to the customer through measurable ROI.
Negotiate long-term renewals and secure revenue uplift.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Develop relationships with customers and key stakeholders.
Retain and grow our customer base.
Identify new business opportunities to help expand our footprint within each client account.
AlphaSense is an AI-driven market intelligence platform used by sophisticated companies to improve decision-making. They have over 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland.
Proactively engage with customers to understand their needs, challenges, and objectives.
Act as a customer advocate within the company, being the voice of the customer, representing their feedback and needs.
Analyze and have critical thought on clients’ data to perform a strategic analysis and take decisions based on data.
Pismo, founded in 2016 by experienced entrepreneurs and engineers, provides a comprehensive processing platform for banking, card issuing, and financial market infrastructure. With over 500 employees in more than 10 countries, they help customers innovate and build next-gen banking and payment solutions, and joined Visa in 2024.
Serve as the lead point of contact for all account management matters for retail clients.
Build and maintain strong, long-lasting relationships with senior-level operations roles.
Develop a deep understanding of each client's retail environment to proactively meet their workforce needs.
WorkWhile aims to improve the lives of hourly workers by connecting them with suitable shifts and providing benefits. They are backed by Khosla Ventures and recognized by Inc. 5000 for their growth, aiming to disrupt the staffing and recruiting market.
Support expansion within enterprise accounts by onboarding new clients and ensuring a seamless experience.
Act as a trusted day-to-day contact, helping clients navigate questions and get the most out of the product.
Use data and insights to spot trends, identify opportunities, and support account growth strategies.
Addition Wealth aims to redefine financial health by making personalized financial expertise accessible. They empower individuals with digital tools and access to financial professionals, backed by top fintech VCs and recognized globally.