Efficiently accept patient handoffs from an Intake Care Manager and seamlessly continue care.
Encourage patients to express feelings and discuss what is happening in their lives, assisting them in developing insight into themselves and their relationships.
Assess patients for risk, make quick evaluations for risk, develop safety plans and respond within the parameters outlined within their safety plan, formulating and performing crisis interventions ensuring the safety of patients as necessary.
Mindoula Health's teams of Care Managers are supported by technology. They aim to revolutionize healthcare by providing comprehensive support and guidance to individuals on their journey of healing and transformation.
Help families get admitted to mental health treatment programs over the phone.
Conduct initial assessments of needs and coordinate the admission process.
Enter notes into Salesforce and provide follow-up to web inquiries.
Embark Behavioral Health provides mental health treatment programs. They are committed to enriching the therapeutic and healing experience through the diversity of its employees and community.
Serves as a liaison between service providers and assists with enrollment in community resources.
Completes applications for resources and paperwork for provider visits.
Follows up and tracks referrals and outcomes for pharmacy, DME, and home care.
Strive Health aims to transform the kidney care system through early identification and comprehensive coordinated care. They integrate with local providers, embrace diversity, and support each other, making Strive a great destination for top talent in healthcare.
Play an active role in member registration and enrollment, including organizing community engagement and outbound outreach calls/texts.
Engage with a panel of assigned members to provide care navigation, appointment logistics, prescription drug support, lab support, referral coordination, care plan adherence support, and resource sharing.
Serve as the primary relationship holder for members with behavioral health needs; provide consistent outreach, follow-up, and re-engagement support, including after ED/inpatient discharge when applicable.
Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. They combine local, community-based teams with virtual care and modern technology to deliver coordinated, whole-person care where members live and receive support.
Build trusting relationships with patients, families, and providers, addressing health questions and care needs.
Identify medical, behavioral, social, emotional, and financial needs to support whole‑person care.
Strengthen the connection between patients and healthcare providers by addressing barriers and facilitating communication.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence, with the goal to make great healthcare affordable, improve patient health, and restore fulfillment for providers. They leverage remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers.
Review clinical information to meet Medical Necessity Criteria.
Requires knowledge of managed care contracting and clinical review requirements.
Ensures accurate information is entered into claims system.
Sentara Health is a not-for-profit integrated healthcare provider based in Virginia and Northeastern North Carolina that has been in business for over 131 years. It has close to a 30,000-member workforce, and diversity, inclusion, and belonging is a guiding principle of the organization.
Clinically supervise Med-Psych and Psych APCs and their care pods.
Provide virtual mental and physical health care via video, phone, and text.
Lead integrated behavioral health services for patients with mild to moderate mental health and substance use needs.
Accompany Health delivers coordinated, whole-person care for patients with complex medical, behavioral, and social needs. They are likely a mid-sized company focused on providing innovative healthcare solutions through a multidisciplinary team approach.
Build trusting, ongoing relationships with patients, families, caregivers, and medical/behavioral health providers.
Engage high‑risk or targeted patient populations using bi-directional communication to address health questions, concerns, and care needs.
Accurately and promptly document all interactions, assessments, and interventions in the electronic health record (EHR) and Guidehealth documentation systems.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers.
Assess member needs in physical health, mental health, and social supports.
Oversee the development of client care plans and goal settings.
Connect clients to social services, advocate for their needs, and ensure documentation.
Vynca is dedicated to transforming care for individuals with complex needs, fostering a close-knit community committed to caring for each other and the people they serve. Guided by core values like excellence and compassion, Vynca empowers employees to make a profound difference in providing comprehensive care for more quality days at home.
Collaborate with interdisciplinary team members to develop, implement, or evaluate treatment plans.
Conduct individual psychotherapy for those with chronic or acute mental disorders.
Prescribe psychotropic medications, including controlled substances, and educate patients on medication risks, benefits, and side effects.
Brave Health is dedicated to transforming lives by expanding access to compassionate, high-quality mental health care. As a community health-centered organization, they focus on making mental health care accessible and affordable, particularly for those receiving healthcare through Medicaid.
Complete all documentation associated with client calls.
Complete all required reports associated with Needs Assessment/Referral Development.
Pyramid Healthcare is dedicated to offering high-quality care in addiction treatment, mental health recovery, and eating disorder treatment. They focus on client-centered care and comprehensive behavioral healthcare, supporting clients at every recovery stage.
Conduct brief client assessments during initial calls
Provide crisis support, facilitate client admissions, referrals, and resource navigation
Schedule appointments and verify insurance to ensure a seamless client experience
Kindbridge Behavioral Health is committed to transforming mental health care through compassion, innovation, and flexibility. They specialize in behavioral challenges such as gambling and gaming addiction via telehealth and AI tools.
Team members will perform outbound calls to enroll the person into their food box program or to reauthorize the person into the program.
Have a passion for helping members make decisions that will enhance their healthcare experience
You will be making a difference in someone’s life!
Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. From best-in-class clinical expertise to personalized and automated solutions, they integrate the power of human touch with data-driven technology in their mission to make healthcare better for all.
Enjoy making outbound calls and reaching out to patients, members, and customers.
Have a passion for helping patients make decisions that will enhance their healthcare experience.
Make welcome calls and assist members and patients with benefits and insurance information.
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. Carenet Health fosters collaboration, creativity and innovation and looks for people who want to work with an entrepreneurial spirit and deliver market-leading performance!
Provide skills-based individual and group sessions to caregivers in treatment at Equip.
Implement motivational strategies with caregivers to engage with their care plans, including monitoring adherence to care plans and completion of program elements.
Participate in multidisciplinary treatment team huddles to support patient progress in treatment.
Equip is a virtual eating disorder treatment program, committed to accessible and effective care. Founded in 2019, it operates in all 50 states and partners with major health insurance plans, with a highly-engaged, passionate, and diverse team that has created Equip’s culture.
Guides clients and families in recognizing the value of continuing care within Embark programs.
Builds trusted relationships with clients, families, and referral sources.
Collaborates with Embark programs nationwide to develop and execute individualized continuing care plans.
Embark Behavioral Health guides individuals and families through a full continuum of care. They support clients as they transition between levels of treatment.
Collaborates with members, family, and healthcare providers to coordinate services and address barriers.
Guides members to achieve optimal health by providing tools and information to understand their healthcare options.
Identifies and assesses members’ medical, behavioral, social, emotional, and financial needs.
Capital Blue Cross promises to go the extra mile for their team and community. They are one of the “Best Places to Work in PA”, with a caring and supportive culture that values professional and personal growth through training and continuing education.
Establish positive, trusting rapport with patients
Diagnose and treat mental health disorders
Create individualized treatment plans according to patient needs and circumstances
Headlight is transforming the way people access mental healthcare and the way clinicians deliver it. They champion innovation and leverage their rich data to continuously implement better ways of delivering care. They seem to value a collaborative team environment.
Maintain full ownership and accountability for initiating phone contact to potential study participants.
Conduct phone-based pre-screening interviews for potential study participants to determine pre-qualification status.
Consistently provide outstanding customer service with every patient interaction.
M3 Wake Research is an integrated network of premier investigational sites meeting clinical research needs. They have close to 30 owned and managed research sites across the country and continue to grow through acquisitions.