Source Job

• Collaborate with hospital marketers to ensure patients are well taken care of
• Coordinate with the clinical team to confirm that necessary medical services are in place before accepting patient referrals
• Manage the referral process and maintain accurate, up-to-date patient documentation

Limitlessli specializes in recruiting, hiring, and managing high-caliber remote staff for dynamic and growing healthcare facilities. Leveraging our extensive global network, we connect clients with highly qualified professionals, offering tailored services to meet our clients' unique business needs.

• Reaches out to members telephonically to assist with referrals, authorizations, HHC, DME needs, medication refills, make provider appointments and follow ups, etc.
• Creates cases, tasks, and completes assessments in Case Management module for all Hospital and SNF discharges
• Works as a team with the Case Manager to engage and manage a panel of SNP members

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve.

• As the first point of contact, you'll assist patients and providers.

Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. They aim to set the standard for the industry and help patients live their best lives and is committed to diversity, equity, and inclusion.

• Responsible for coordinating new intake referrals, gathering medical records, hospice order, and patient insurance information.
• Perform data entry, intake into EMR for all referrals received.
• Collect data from referral sources, family, and facilities as needed to complete pre-admission information.

Hope Hospice has been a trusted community resource since 1980 with a reputation built on consistency, responsiveness, and quality. As a non-profit, community-led agency, they focus on providing quality care to patients and families when they need it most.

• Answer calls, emails, and contacts, screening, transferring, resolving and disposing of calls while following process/documentation standards.
• Review, process, schedule, and authorize orders according to department protocols; ensure updates and communication are documented in source systems.
• Coordinate participants’ appointments, troubleshoot conflicts, communicate with stakeholders, and meet appointment turn-around times as outlined in WelbeHealth's protocol.

WelbeHealth's PACE program helps seniors remain in their homes and communities through medical care and community-based services, providing all-inclusive care. They are driven by core values and a participant-focused approach, fostering an encouraging and loving environment for employees.

• Support scheduling for Complex Care Navigators
• Make patient reminder calls
• Facilitate collaboration with health plan care managers

Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. They deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers.

• Enjoy making outbound calls and reaching out to patients, members, and customers
• Outreach to patients to schedule appointments for preventative health screenings
• Assist members and patients with benefits and insurance information

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. Interacting with 1 in 3 Americans every day, they deliver positive healthcare experiences and improving outcomes.

• Consult with clients to discover and document needs, provide insight and guidance as clinical communication experts, and propose best practice solutions.
• Design and configure high-quality applications that balance the needs of clinicians, patients, and PerfectServe.
• Prioritize and manage many tasks simultaneously in a fast-paced environment.

PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years, striving to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting.

• Acquire and set up new meetings with target clients through cold calls and emails
• Research companies, identify key decision-makers, and develop qualified leads for account executives
• Maintain an accurate and up-to-date log of all prospect interaction in the CRM

PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years and need strong team members to help them continue to grow!

• Provide a warm welcome and guidance to prospective patients exploring our services.
• Gather comprehensive information from initial inquiries to facilitate appropriate matching with clinicians.
• Explain our services, fees, and payment policies with clarity and professionalism.

Aligned Modern Health is creating a new standard of healthcare. As the largest evidence-based holistic healthcare practice in the Midwest, they operate 16 clinics across Chicago with a rapidly expanding telehealth practice that is currently serving patients in 20+ states and growing.

• Take inbound calls from patients, providers and members
• Support members with their insurance needs, questions or concerns
• Answer inquiries on benefit claims, appeals, and authorizations

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.

• Conduct patient outreach using telephonic and other communication methods.
• Accurately document patient communications, outreach activities, and relevant clinical information in the Electronic Health Record (EHR).
• Educate patients on wellness, preventive care, and recommended screenings.

Lone Star Circle of Care (LSCC) strives for exceptional, equitable patient care that leads to healthier communities. They offer a friendly and fun environment for their employees.

• Guide older adults and their caregivers through the intake process.
• Match patients with the right therapist with warmth and clarity.
• Help each new patient navigate the journey into care.

Sailor Health is revolutionizing mental health care for older adults. They aim to provide seamless access to compassionate, effective, and personalized mental health care for seniors and has a thoughtful, collaborative team rooted in purpose.

• Conducts telephonic visits with clients to complete assessments and provide disease management education.
• Support program enrollment and monitor participation for clients post-discharge.
• Document communication with clients, caregivers, and providers timely and accurately.

Limitlessli specializes in recruiting, hiring, and managing high-caliber remote staff for dynamic and growing healthcare facilities. Leveraging our extensive global network, we connect clients with highly qualified professionals, offering tailored services to meet our clients' unique business needs.

• Handle high volume of incoming calls (80+ per week), serving as the primary contact.
• Coordinate care, patient referrals , timely scheduling of initial and follow-up appointments.
• Schedule, reschedule, and monitor care assignments across multiple care locations.

SnappyCX is connecting top talent with leading healthcare innovators to improve patient access and outcomes. They provide professionals with diverse clinical and non-clinical backgrounds the opportunity to do meaningful work from home.

• Coordinates scheduling and referrals to other healthcare providers and services.
• Obtains approval for schedule changes or cancellations as appropriate.
• Ensures that all medical appointments and patient information are entered into the electronic medical system.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Jobgether identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Receive and establish initial connections with incoming clients.
• Conduct initial screening and validating critical information to move client to next appropriate stage of intake.
• Categorize client's needs, clarify information, resolve, and provide solutions or alternatives.

Centria Autism Services helps children with Autism Spectrum Disorder (ASD) have the best developmental experience possible. Founded in 2009, Centria now operates in 13 states and is working hard to develop approaches to sustain quality while reaching tens of thousands of children across the country.

• Connect with patients on the Medsien platform, build rapport quickly, and communicate program benefits with clarity and empathy.
• Listen to patient concerns, handle objections with compassion, and help them feel supported as you guide patients step-by-step through the enrollment process with patience and professionalism.
• Manage your patient call pipeline, follow up as needed to ensure smooth enrollment, accurately document all interactions and outcomes in Medsien’s systems, and collaborate with the clinical operations team to ensure patients are welcomed into ongoing care programs.

Medsien is transforming how healthcare is delivered beyond the hospital walls. They are the leading provider of scalable Remote Care Management solutions, blending innovative technology with compassionate human connection and help providers offer continuous, proactive care to patients with chronic conditions.

• Own high-volume inbound patient and provider communication queues.
• Serve as the first point of contact for patients, resolving inquiries in real time.
• Act as a reliable liaison between patients and their care teams.

Oshi Health is revolutionizing GI care with a digital clinic model, providing convenient access to an integrated and multidisciplinary care team. They are dedicated to creating a workplace that prioritizes their team and fosters inclusivity, reflected in their "Best Place to Work" awards.

• Build meaningful relationships with patients and families, understanding their goals, barriers, and motivators.
• Creating personalized care plans that go beyond diagnoses, addressing social determinants, emotional well-being, and behavioral health when applicable.
• Coordinate care across providers and settings, ensuring safety, quality, and continuity.

Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers.