Engaging, educating, and qualifying new and existing members on our Surgery Care program offering.
Providing exceptional customer service through inbound/outbound calls in our fast-paced, contact center environment.
Partnering with internal clinical professionals in providing member guidance.
Transcarent is the One Place for Health and Care delivering medical, pharmacy, and point solutions together with the WayFinding experience, the first and only generative AI-powered health and care platform for health consumers. More than 1,700 employers and health plans rely on us to provide information, guidance, and care, empowering health consumers with more choice, an experience they love, access to higher-quality care, and lower costs for 21 million Members.
Coordinates scheduling and referrals to other healthcare providers and services.
Obtains approval for schedule changes or cancellations as appropriate.
Ensures that all medical appointments and patient information are entered into the electronic medical system.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Jobgether identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Team members will perform outbound calls to enroll the person into their food box program or to reauthorize the person into the program.
Have a passion for helping members make decisions that will enhance their healthcare experience
You will be making a difference in someone’s life!
Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
Input and accurately chart patient details into our systems.
Work with Medicare, Medicaid, and other health programs to confirm and validate patient hospice coverage.
Oversee all aspects of the authorization process, from initiation to tracking and follow-up, ensuring continuous coverage for services.
Care Hospice provides exceptional hospice and palliative care to those in need. They are a mission-driven and patient-centered leader in end-of-life care that surrounds patients and their loved ones with unwavering support, comfort, and compassion.
Serve as primary contact for patients, families, and providers.
Schedule and coordinate medical appointments; manage patient documentation and EMR updates.
Process urgent care calls and STAT tasks; participate in mandatory after-hours shift rotation.
Pine Park Health is a value-based primary care practice redesigning how residents of senior living communities get or stay healthy and lead a life they love. They aim to dramatically improve healthcare for seniors by building a new model of care designed around everyone involved. They work with over 185 communities across Arizona, California, and Nevada.
Conduct outbound and inbound calls to potential patients to explain services and assist with enrollment or scheduling.
Complete short intake forms to accurately collect demographic, eligibility, and clinical information.
Schedule patient appointments based on availability, location, and provider match.
Zócalo Health is a tech-driven healthcare provider built for Latinos, by Latinos, developing a new approach to care designed around shared experiences. Founded in 2021, they are backed by leading healthcare and social impact investors and are committed to expanding their reach to serve more members and communities.
Schedules diagnostic tests, procedures, and surgeries, and may provide patient with necessary preparation instructions.
Prepares, processes, and manages patient documentation to department database; Acts as a liaison between the patient and billing department.
Performs daily monitoring and working of the schedule queues and coordinates schedules for staffing.
University of Utah Health enhances the health and well-being of people through patient care, research, and education, striving for a culture of collaboration, excellence, leadership, and respect. As a Level 1 Trauma Center, they are nationally ranked and recognized with five hospitals and eleven clinics.
Greet patients in a friendly, outgoing manner and ensure 360 communication.
Verify and explain insurance benefits and collect co-pays accurately.
Assist in clinic performance and maintain supplies.
Team Rehab is a therapist-owned network of outpatient clinics across Michigan, Illinois, Indiana, Wisconsin, and Georgia. Since our first clinic opened in 2001, we’ve built a reputation for excellent outcomes, exceptional patient satisfaction, and a workplace where therapists love to work.
Serve as the client liaison for all incoming intake calls.
Demonstrate knowledge of organizational structure and criteria to clients.
Initiate client Biopsychosocial Assessment by utilizing motivational interviewing techniques.
Groups Recover Together was founded in 2014 to make treatment for opioid addiction respectful, accessible and affordable. They empower their members to regain control of their lives through a combination of community support, outpatient weekly group therapy and medication.
Conduct patient outreach using telephonic and other communication methods.
Accurately document patient communications, outreach activities, and relevant clinical information in the Electronic Health Record (EHR).
Educate patients on wellness, preventive care, and recommended screenings.
Lone Star Circle of Care (LSCC) strives for exceptional, equitable patient care that leads to healthier communities. They offer a friendly and fun environment for their employees.
Generate PCP referral PDFs using information from our internal systems.
Maintain a consistent follow-up cadence with offices that have not responded.
Support broader operational data-entry and cleanup tasks beyond PCP referrals.
Recora, Inc. is focused on virtual cardiac recovery care. They don't specify employee count, but their culture emphasizes operational excellence and patient-centered care.
Provide timely, empathetic responses to inquiries via phone, live chat, web forms, and other channels.
Complete and update all required efforts in CRM (Salesforce) in real time, capturing referral source and payor details.
Collaborate with Clinical, Finance, and Outreach to resolve barriers to admissions and ensure daily shift coverage.
Lightfully Behavioral Health is a growing leader in mental health treatment, providing high-quality, evidence-based treatment and innovative, compassionate care focused on total wellness. They offer a supportive, mission-driven culture that values authenticity, connection, and integrity.
Receive and respond to prescription refill requests through various communication channels.
Verify the validity and accuracy of prescription refill requests, ensuring compliance with guidelines.
Prepare and dispense prescription refills accurately and efficiently, following organizational protocols.
Carenet Health pioneers advancements across the healthcare consumer journey, interacting with 1 in 3 Americans daily. They deliver positive healthcare experiences and improve outcomes by integrating human touch with data-driven technology.
Completely understand each and every task given before beginning task.
Answer all questions fully and honestly.
The company conducts research studies, either at home over the internet or locally in person. They rely on employee/contractor participation and feedback to make critical business decisions in areas including marketing and product development.
Answer incoming calls in a friendly and compassionate manner, engaging appropriately with the patient population.
Facilitate seamless transitions of care through collaborative pathways across multiple care settings to ensure the patient’s wishes are upheld.
Advocate for members by identifying barriers to care, ensuring they receive appropriate support and interventions.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach to kidney care. They are committed to improving patient outcomes and improving quality of life.
Assisting with provider credentialing by collecting documentation, entering provider data, submitting required materials to the health plan, tracking completion, and updating internal records.
Maintaining and updating provider records from various sources in internal systems to ensure accuracy and completeness.
Supporting reporting requirements, including completing health plan reports on assigned schedules.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. They aim to make healthcare affordable, improve patient health, and restore fulfillment in practicing medicine for providers. Powered by AI and Healthguides™, Guidehealth builds connections with patients and providers.
Manage inbound and outbound calls, process patient referrals, and coordinate scheduling.
Ensure accurate documentation and take ownership of referral outcomes.
Communicate with patients in English and Spanish, clarifying details and providing empathetic support.
20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets. We aim to improve business efficiency and service delivery through high-quality, task-specific services rendered by qualified contractors.
Support providers and patients by managing administrative tasks.
Ensure compliance, coordination, and continuity of care.
Manage documentation related to tele-mental health services.
Valera Health is at the forefront of tele-mental health, committed to delivering compassionate mental health care that is accessible and affordable. The company employs a comprehensive care approach, combining therapy and medication management with overall wellness promotion to ensure patients are supported.
Answer incoming patient calls promptly and professionally.
Schedule, reschedule, and confirm patient appointments.
Accurately register and update patient information in the system.
SnappyCX is seeking an experienced Medical Receptionist to support a health practice. This is a part-time, remote role focused on front-desk and patient coordination responsibilities.
Manage a defined caseload of enrolled CCM members.
Identify and address social determinants of health, including food access, housing resources, transportation, and community supports.
Partner closely with the RN and NP to surface barriers impacting care or engagement.
Pair Team is a tech-enabled medical group delivering whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities they serve. They're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care.