Source Job

Global

  • Be the first point of contact for customers, helping them navigate the platform and troubleshoot technical issues.
  • Respond to customer inquiries via inbound messages in both Chinese and English.
  • Provide top-tier customer support and swiftly spot and solve any issues.

Customer Support Troubleshooting Communication Multitasking

20 jobs similar to Customer Service Representative

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US

  • Lead the vision, strategy, and execution of global order management technology.
  • Architect and implement modern, cloud-native, and API-first solutions.
  • Drive the modernization of legacy systems, leveraging microservices and event-driven patterns.

Deckers Brands fosters a culture where every employee can bring their authentic self and is valued. They deliver exceptional business results and positively impact communities.

US

  • Continuously test adherence to internal policies, identifying control gaps.
  • Support the ongoing development of the internal controls program.
  • Leverage automation and technology to scale testing activities.

CloudWalk is building the future of payments with millions of happy customers. They are expanding their neural network and strengthening their governance and compliance environment, focusing on innovation and an AI-driven future.

US

  • Draft detailed natural-language plans and code implementations for machine learning tasks.
  • Convert novel machine learning problems into agent-executable tasks for reinforcement learning environments.
  • Identify failure modes and apply golden patches to LLM-generated trajectories for machine learning tasks.

At Mercor, we’re building the talent engine that helps leading labs and research orgs move AI forward.

$40,000–$60,000/yr
US

  • Assist clients with planning support and coordination of booking details.
  • Provide excellent customer service through email, phone and messaging.
  • Maintain accurate client and booking notes within our systems.

Destination Knot is seeking a detail-oriented and service-focused Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care.

$166,400–$176,800/hr
US

  • Oversee full life cycle recruiting process for our Strategic Partnerships team.
  • Get creative with sourcing, finding and engaging people who connect with our mission.
  • Collaborate with hiring teams, understanding their goals, challenges, and the kind of talent that helps their teams thrive.

Talkiatry is a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face.

Latin America 3w PTO

We are looking for a Semi Senior Backend Engineer. Should have knowledge of DB2 databases (SQL statements and stored procedures). Need knowledge of CA 2E, PLEX and Sequel tools.

Tekton Labs is hiring a Backend Engineer for a global project in the financial sector.

$0–$166,400/hr
US

  • Lead end-to-end delivery of complex technology and business transformation projects.
  • Manage multiple work streams simultaneously, ensuring alignment with project goals and timelines.
  • Communicate project status and updates to leadership through executive dashboards and reports.

This position is posted by Jobgether on behalf of a partner company.

Europe 5w PTO

As a Software Developer in Test, you will join one of several high-impact teams of QA professionals. You will work on a variety of Veeam products and features, helping us shape the quality of solutions used by companies around the world. You will develop and maintain automated tests for Veeam products.

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it.

India

  • Translate capital market requirements into actionable documentation and solutions.
  • Analyze business processes and prepare functional specifications for alignment across project teams.
  • Identify issues, propose solutions, and ensure successful project delivery.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

US 4w PTO

  • Oversee creation and maintenance of contract records, data integrity, workflows, templates and playbooks.
  • Assist with time sensitive redline requests, amendments, and contract-related inquiries.
  • Anticipate and resolve roadblocks in the contracting process, ensuring projects stay on track.

Aledade empowers independent primary care, helping practices deliver better care and thrive in value-based care. Founded in 2014, they are the largest network of independent primary care in the country, working towards a health care system that benefits patients, practices, and society.

$150,000–$250,000/yr
US

  • Provide security guidance on all new and existing products.
  • Perform regular product security assessments.
  • Triage and escalate security issues.

WorkOS is a developer platform that helps make apps enterprise-ready, building tools and services for developers.

US

  • Own the design and development of scalable, reliable data assets that drive real-time fraud detection, dispute operations, and regulatory reporting.
  • Lead the creation of high-quality labeled datasets that power supervised machine learning, rules-based fraud detection and predictive chargeback modeling
  • Build and maintain real-time dashboards and reporting mechanisms that provide leadership, operations and product teams with visibility into critical KPIs across Risk, Fraud and Disputes

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office.

Europe

  • Manage and develop a team of 15 remote SDRs, focusing on their performance and quality.
  • Provide coaching and feedback on script delivery and sales techniques.
  • Assist with the recruitment and onboarding of new SDRs and ensure they are ramped effectively.

Parcelhero Group, founded in 2003, is a leading UK parcel delivery price comparison site, attracting over 5 million visitors annually.

US

  • Drive market share growth and lead robotic hybrid procedure introduction.
  • Enhance surgical expertise and support portfolio expansion through collaboration.
  • Guide surgical teams, influence market adoption, and execute market development programs.

Jobgether is a platform that uses AI to match candidates with jobs and ensure fair and objective reviews. They aim to quickly connect top candidates with hiring companies.

US

Transform complex data into actionable insights to drive marketing performance and business growth. Analyze customer behaviors, optimize campaigns, and inform strategic decision-making across digital platforms and CRM systems. Translate data into clear, executive-level recommendations, collaborating with marketing, product, and strategy teams.

This position is posted by Jobgether on behalf of a partner company; they use an AI-powered matching process to ensure your application is reviewed quickly and fairly.

Unlimited PTO

  • Provide clinical scientific leadership for the clinical development organization.
  • Lead the design and writing of clinical protocols and associated clinical documents.
  • Represent Immunovant externally and build successful relationships with multiple stakeholders including trial site Investigators, KOLs, and others.

Immunovant, Inc. is a clinical-stage immunology company dedicated to enabling normal lives for people with autoimmune diseases. As trailblazer in anti-FcRn technology, the Company is developing innovative, targeted therapies to meet the complex and variable needs of people with autoimmune diseases.

$89,440–$104,000/hr

  • Drive meaningful improvements to the RestaurantSupply.com shopping experience, focusing on increasing conversion rate and core performance metrics.
  • Design, test, and iterate on user experiences that improve trust, usability, and purchasing efficiency across the site.
  • Continuously analyze customer behavior, feedback, and performance data to identify friction points and optimization opportunities.

RestaurantSupply.com aims to save customers time and money when purchasing commercial kitchen equipment by providing a customer-centric shopping experience. The company leverages its industry buying power to achieve this mission, fostering a friendly environment with opportunities for growth.

  • Launch the Aquabeam Robotic System in the defined territory.
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At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH) through innovation.

Canada

  • Lead, coach, and develop a team of Customer Success Managers.
  • Drive a shift from reactive issue management to proactive engagement.
  • Collaborate with various teams to deliver a unified customer experience.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$140,000–$200,000/yr
US 4w PTO

  • Lead and support business development efforts, primarily for U.S. Navy opportunities.
  • Provide oversight and participation in marketing meetings with prospective clients and teaming partners.
  • May serve as Program Manager on contracts, providing oversight of scope, schedule, budget, and client coordination.

ERG is a research and consulting firm that provides a wide range of support to federal, state, and commercial clients. They hire people with the best minds and then provide them with a vibrant and flexible environment in which to develop their careers.