Lead the end-to-end architecture and design of Genesys Cloud CX solutions.
Translate business requirements into scalable, secure, and high-performing technical designs.
Guide and mentor engineering teams, ensuring best practices and architectural standards are followed.
Miratech helps visionaries change the world through IT services and consulting, uniting enterprise and start-up innovation. As a values-driven company with a culture of Relentless Performance, they retain nearly 1000 full-time professionals across 5 continents and over 25 countries, experiencing annual growth exceeding 25%.
Utilize logical problem-solving to find creative solutions to problems with Genesys Cloud CX.
Work with SIP, WebRTC, VoIP, PCap analysis, troubleshooting call quality, media gateways, and SBC devices.
Work with stakeholders and other technical teams to collect business and technical requirements to design/deliver enterprise-level solutions using Genesys architect and Genesys Scripter.
LoanCare is a leading full-service mortgage loan subservicer, delivering excellence to banks, credit unions, independent mortgage companies, investors, and homeowners. Backed by Fidelity National Financial (NYSE: FNF), it subservices over 1.8 million loans in 50 states.
Coordinate release planning, development, testing, and releases.
Provide routing design and implementation for contact center technology.
Cooperate with the Architecture team to design, develop, and deploy APIs.
Miratech helps visionaries change the world by bringing together enterprise and start-up innovation. They are a global IT services and consulting company that supports digital transformation for some of the world's largest enterprises, with nearly 1000 full-time professionals.
Development, deployment, testing & optimization of Digital Bots.
Familiarity with MCP framework (Genesys agentic roles).
We provide Recruitment and Staffing services to many industries and domains through our innovative and customized solutions and passionate commitment to research. We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients.
Configuring and deploying Zoom Contact Center, WFM, QM, and AI solutions in customer environments
Implement high-complexity projects with multiple dependencies, proactively managing risk and ensuring solution quality through structured testing and validation
Deliver high-quality software on time
TTEC Digital pioneers engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world.
Design end-to-end solutions that align with enterprise environments and business needs.
Establish and promote best practices, reusable design patterns, and architectural standards.
Create clear and concise documentation, including backend integration specifications, business logic implementation details, and high-level architecture designs.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation. They support digital transformation for some of the world's largest enterprises, with a values-driven organization and a culture of Relentless Performance.
Design architecture for AI-enabled applications and services
Build reusable AI services and APIs
Implement LLM integrations, RAG pipelines, and agent-based systems
Crum & Forster (C&F) provides specialty and standard commercial lines insurance products through admitted and surplus lines insurance companies. They have over 2500 employees and are known for their employee-first focus and commitment to diversity, equity, and inclusion.
Design and prototype enterprise-grade, AI-driven customer experience demo solutions.
Apply deep knowledge of enterprise contact center ecosystems.
Lead rigorous technical discovery sessions across multi-layered enterprise organizations.
Quiq is an equal opportunity employer that values inclusivity and support. They are committed to creating a welcoming and connected work environment for all employees, emphasizing the importance of diversity and equal opportunities in their hiring practices.