Lead and mentor a team of up to 10 remote support representatives.
Own team metrics against SLAs, quality standards, and customer satisfaction (CSAT).
Oversee day-to-day support operations, including ticketing system management, queue flow, and the creation of standardized operating procedures (SOPs).
Archy is a Series B vertical SaaS solution revolutionizing the dental practice management space. They give dental providers AI agents and software that lets them do what they do best while they handle the more technical sides of running their practice business.
Implement application enhancements and projects in an agile environment.
Work with functional and technical consultants to deliver quality outputs.
Follow compliance and security guidelines while working on ECC HANA environment with cloud technologies.
We are a Digital Product Engineering company that is scaling in a big way. We build products, services, and experiences that inspire, excite, and delight with over 17000 experts across 39 countries and a dynamic, non-hierarchical work culture.
Hire, onboard, and develop a team of SMB Account Executives
Set clear performance expectations and manage team to quota attainment
Coach reps on pipeline generation, deal strategy, and closing techniques
Cargomatic is transforming the local trucking industry with cutting-edge technology that connects shippers and carriers in real time. Our mission is to bring transparency, efficiency, and reliability to local freight logistics. They value ownership, accountability, collaboration, and continuous improvement.
Support stakeholder engagement and platform adoption using Human-Centered Design.
Generate adoption artifacts, like training guides and technical documentation.
Refine communications and training plans to optimize user workflows.
LMI accelerates government impact with innovation and speed. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change.
Vida Dietitian is responsible for providing virtual Medical Nutrition Therapy and Diabetes Self Management Education to support impactful, lasting behavior change.
Dietitians provide nutrition counseling and education to individuals and groups to improve health and wellness outcomes.
Vida Dietitians are highly trained, professional experts in food and nutrition who are licensed by the state in which they practice.
Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions. It's trusted by Fortune 100 companies, major national payers and large providers to enable their employees to live their healthiest lives.
Lead end-to-end rollout of new tools, platforms, and processes across Customer Service Operations to drive operational efficiency and customer experience improvements.
Act as a key connector between Operations, Product, IT, and Data teams, translating operational needs into structured requirements and clear implementation roadmaps.
Identify and implement AI-driven solutions and automation initiatives to reduce manual work and increase scalability in a fast-paced, KPI-driven environment.
lastminute.com is a European Travel-Tech leader specializing in dynamic holiday packages, using technology to turn spontaneous travel thoughts into meaningful experiences for customers. With around 1,700 employees globally, the company fosters an inclusive, international environment that values innovation and celebrates diversity to enhance the traveler's journey.
Build deployment and integration tooling to streamline the installation and configuration of our C2 software across different customer environments and hardware configurations
Debug complex distributed systems issues in the field, analyzing logs, network traffic, and system performance to resolve software failures quickly
Develop automated test frameworks and scripts to validate software functionality, performance, and integration with third-party systems
Swarm Aero is redefining air power by building the largest swarming UAV and most versatile swarming aircraft network globally. They are launching the first aircraft designed specifically for swarming, along with Command & Control software, and they value innovation from experienced teammates.
Analyze current‑state procurement and inventory processes.
Define future‑state SAP MM designs aligned with best practices.
FuseGlobal is a partnership of people and brand-leading companies, working together to make things run better. For 25 years they have brought functionality to complex business and production processes and supply chains, resulting in enterprises that run smarter and more sustainably.
Utilize Webflow to design, develop, and manage responsive websites, translating Figma designs into pixel-perfect, responsive pages.
Implement complex animations, high-end interactions, and scalable CMS structures.
Ensure all websites are optimized for high performance, accessibility, and SEO.
Homera Health is composed of the team building the technology, marketing, and growth engine that powers successful telehealth brands. As they expand into new verticals, they are hiring world-class talent in various fields to build the next generation of virtual healthcare experiences.
Define and execute go-to-market strategies in partnership with Product Management, Revenue Operations, and Sales Enablement.
Develop compelling positioning, value messaging, and launch plans to drive adoption and growth.
Equip Sales, Solutions Engineering, Customer Success, and Professional Services with the right tools and training to win deals and expand accounts.
Model N is the leader in revenue optimization and compliance for highly regulated industries. They serve global enterprises across Life Sciences and High Tech, helping companies maximize revenue and navigate complex environments. Model N fosters a culture of collaboration, accountability, and innovation.
Efficiently handle both inbound and outbound calls to provide exceptional support to our customers, utilizing your clinical diabetes educator expertise.
Educate customers on the use of the twiist automated insulin delivery system, addressing their questions and daily use scenarios with clarity and empathy.
Resolve issues related to the twiist insulin pump, software, mobile app, and online customer portal, leveraging your technical knowledge and clinical expertise.
Sequel, headquartered in Manchester, New Hampshire, is developing the next generation of transformative drug-delivery advancements starting with diabetes, looking at diabetes management holistically to advance systems that make living with diabetes simpler and easier. At Sequel, their team enjoys a culture built on hard work, fun, and genuine support.
Answer a high volume of calls a day using a multi-line phone.
Schedule appointments for multiple clinical sites according to client-specific protocols.
Gather & input patient demographic and insurance information into the practice management system.
Access HealthCare's Patient Access Specialists collaborate with health organizations and doctor offices to schedule appointments and provide patient support over the phone. They seek dependable candidates with a passion for helping others and a high call volume experience.
Use AI agents and workflows to scrape websites, import playbooks, and generate structured content libraries at scale.
i- Review and refine AI-generated content with strong editorial and quality control to ensure it is clear, concise, and human-sounding.
Apply design sensibility to create visually consistent, well-structured, and easy-to-navigate content experiences for customers.
Spekit builds an AI-first platform and browser extension that provides in-context sales enablement and guidance. It is a venture-backed company with over $60M in funding and is recognized as a visionary by Gartner, trusted by major enterprise clients.
Build and ship high-quality, scalable software across our core platform.
Improve the tools, build systems, and CI/CD pipelines the rest of engineering relies on.
Create internal APIs, libraries, and frameworks that make it easier for teams to ship reliable, intelligent systems.
PushPress is an AI-powered gym management platform built for boutique fitness, transforming how fitness owners operate and how the global fitness industry connects. They are a Series B company backed by Altos Ventures, StepStone, and Mucker Capital, with a global team of builders and fitness fanatics.