Lead end-to-end rollout of new tools, platforms, and processes across Customer Service Operations to drive operational efficiency and customer experience improvements.
Act as a key connector between Operations, Product, IT, and Data teams, translating operational needs into structured requirements and clear implementation roadmaps.
Identify and implement AI-driven solutions and automation initiatives to reduce manual work and increase scalability in a fast-paced, KPI-driven environment.
Own problems end-to-end, from discovery to iteration.
Build high-quality features using Python and TypeScript.
Collaborate with Product and Design to shape solutions.
Smart Working connects skilled professionals with global teams for long-term roles, breaking down geographic barriers. They foster a community that values growth and well-being, aiming to provide meaningful work with teams that invest in employee success.
Develop, maintain, and scale a robust automation framework using Maestro.
Act as the quality and user path expert for the Zeller product.
Champion best testing practices, proactively promote the adoption of new tools and AI to elevate quality.
Zeller is an Australian scale-up reimagining business banking and payments. They are building tools to make payments and financial services smarter, faster, and more efficient for businesses of all sizes. They bring together a global team of passionate payment and tech industry professionals.
Maintain company standards for the appearance and operation of stores
Conduct store audits and effectively identify maintenance concerns
Manage various work order and audit reports for assigned region and trades
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories. They operate over 750 stores across North America, Europe, Asia and the Middle East and lead with purpose and always put their people first.
Edit a variety of video content including company product showcases, client recordings, and short-form social media clips with strong pacing and polish.
Utilize AI tools proficiently within the editing workflow for tasks like generating B-roll, captions, voiceovers, and thumbnails to increase efficiency.
Work independently with ownership over projects from brief to final output, ensuring alignment with brand goals and maintaining clear, responsive communication for revisions.
Brain Box Automations is a software and AI company focused on building automated solutions and content. It is a modern, AI-native team that emphasizes fast shipping and collaborative, technically-grounded project management.
Drive revenue through foundations and government partnerships.
Partner with programmatic leads to creatively position Trevor’s needs to funders.
Manage 6 & 7-figure grant reporting, management and fulfillment.
The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. They offer 24/7 crisis services, connecting highly trained counselors with LGBTQ+ young people whenever they need support. Every day, their staff contribute to the critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people.
Achieve or exceed annual new business sales goals for both Level-Funded and ICHRA products.
Develop and execute regional sales plans targeting brokers, consultants, and mid-market employers.
Build strong, consultative relationships with key broker partners to drive consistent quote and close activity.
Gravie's mission is to create health benefits that actually benefit small and midsize businesses and their employees. Their innovative benefit solutions and services are developed and delivered by a diverse group of unique people, in a non-hierarchical, merit-driven and fast-paced environment.
Support the recruitment team by managing applicant data.
Screen candidates, and maintain ATS and CRM systems.
Ensure an efficient and organized hiring process.
OurAssistants connects U.S.-based property management, HOA, and businesses with highly skilled virtual professionals. They support various sectors and focus on delivering operational excellence while fostering a collaborative and growth-driven remote work environment.
Own product strategy, roadmap, and execution for the Scheduling Platform, improving flexibility and scalability.
Lead product discovery by understanding user problems, exploring technologies, and identifying opportunities for new capabilities.
Partner with engineering and internal product teams to prioritize work, manage dependencies, and guide platform investments.
Weave is a company with a tight product-market fit focused on delivering software for businesses. It operates with a customer-obsessed culture, fostering a collaborative product development environment across engineering, design, and go-to-market teams.
Serve as the system owner for ICE Mortgage Technology Encompass (LOS).
Lead, mentor, and develop a Mortgage Technology team of 5–10 professionals.
Ensure Encompass configurations and workflows comply with investor, agency, state, and federal regulatory requirements.
EPM, founded in 2008, has become a leading mortgage lender in the U.S. They aim to offer top-tier financial services and strive to empower individuals and families through informed financial decisions. Headquartered in Atlanta, GA, EPM is licensed in 50 states.
Own and execute the outbound and inbound sales strategies for Merchant Solutions.
Leverage an existing industry network to generate qualified leads and opportunities.
Manage the full sales lifecycle from outreach through contract execution and onboarding.
Wolfe has been a leader in the Gift Card and FinTech sectors for over 25 years. They partner with national brands to manage their gift card programs and are recognized among Pittsburgh's 2024 Top Workplaces and Fastest-Growing Companies. Wolfe is a fast-paced environment, like kayaking down a white-water river, not canoeing on a lake.
Own the category narrative, market credibility, and go-to-market execution for the Edge Platform.
Define and evolve the positioning and messaging for Gcore’s Edge Platform (Security & Delivery).
Lead end-to-end GTM for product launches in collaboration with Product, Sales, SE, and Marketing teams
Gcore provides infrastructure and software solutions for AI, cloud, network, and security, powering everything from real-time communication and streaming to enterprise AI and secure web applications. They are a global team of 550+ professionals building infrastructure and software that supports the entire digital ecosystem.
Act as the main strategic liaison between business units and IT, translating business needs into technology initiatives.
Define the vision and roadmap for key products, overseeing the entire lifecycle from ideation to retirement.
Facilitate collaboration between IT, product, and business teams to drive project success and continuous improvement.
CSAA Insurance Group is a AAA insurer offering automobile, homeowners, and other personal lines of insurance to members across the U.S. It has over 3,800 employees and fosters a values-based culture focused on employee development, corporate responsibility, and community service.
Collect, manage, and analyze data from various sources.
Coordinate project design assignments with engineering team.
Assist in developing technical content for client meetings.
Brightcore Energy specializes in turn-key solutions that simplify the clean energy journey for large commercial and industrial clients. They bring expertise, innovation, and a seamless approach to every phase of a project. They offer structured work arrangements, including remote, hybrid, and field-based assignments.
Support ICHRA segmentation updates, manual data uploads, and QA within Braze.
Support the execution of ongoing ICHRA operational campaigns, monitoring workflows, and error messaging.
Conduct periodic audits of ICHRA-facing communications and collateral to ensure accuracy.
Gravie's mission is to create health benefits that actually benefit small and midsize businesses and their employees. They have a unique culture that is non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment.
Recruit, hire, and train high-performing technical support teams across global locations.
Oversee support delivery for one or more product suites, ensuring contractual coverage.
Foster a culture of inclusion, growth, and accountability within the team.
Granicus provides technology that transforms the Govtech industry by connecting governments and constituents. They have served 5,500 federal, state, and local government agencies and over 300 million citizen subscribers, empowering stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada.
Develop and lead WLA’s advancement strategy, integrating philanthropic revenue, marketing, and communications with organizational priorities.
Lead marketing and public relations strategy to expand WLA’s visibility, influence, and audience engagement.
Identify, cultivate, solicit, and steward major funders; personally manage a portfolio of high-impact donor relationships.
Western Landowners Alliance was founded in 2012 by landowners and managers. The organization aims to increase the wellbeing of working lands in the American West and the living communities, including human and wildlife, that depend on them.
Close business and own the full sales cycle to bring high-end TCG buyers, sellers, and consignors onto Alt.
Hunt daily by sourcing new consignors and collectors across all major TCG formats.
Build trust and become the go-to person for serious collectors looking to consign, buy from, and sell to.
Alt is building the most trusted platform for the multi-billion dollar trading-card market, unlocking the value of alternative assets. They're backed by leaders at Stripe, Coinbase, Seven Seven Six, and pro athletes, with an inclusive company culture.
Train, mentor, and support teams to introduce and follow agile values, principles, and practices.
Use a data-driven approach to help teams monitor performance and drive continuous improvement.
Encourage open communication, identify impediments, and foster collaboration within teams and with stakeholders.
Vonage is a global cloud communications leader that helps brands accelerate digital transformation through programmable unified communications, contact center solutions, and APIs. It serves diverse clients like Airbnb, Viber, WhatsApp, and Snapchat, fostering an innovative and multicultural environment.
Independently manage, analyze, draft, negotiate and execute complex sponsored project agreements funded by industry partners.
Provide superior customer service to internal and external contacts and subject matter expertise to the entire Institution.
Provide leadership and training on internal processes and procedures to departmental staff and stakeholders.
The Office of Proposal & Award Management (OPAM), a unit within Research Development & Administration (RDA), supports OHSU's missions of healing, teaching and discovery. They partner with the research community to electively navigate the pre-award and post-award administration of sponsored projects.