Provide administrative and operational support to mortgage loan originators throughout the loan process.
Coordinate with processors, title companies, real estate agents, and customers to ensure deadlines are met.
Maintain organized loan files and verify completeness before forwarding to the processing team.
Our partner is a mortgage lending and financial services company. They offer a remote work environment with a collaborative culture and emphasize flexibility and growth.
Deliver top-tier customer service for clients across all Ncontracts Lending Compliance software products, ensuring timely and accurate resolution of inquiries.
Thoroughly document all client interactions in the Help Desk tracking system (Salesforce); escalate complex or sensitive issues as appropriate.
Maintain a working knowledge of Ncontracts product usage within designated operating systems, networks, hardware, databases, and peripherals.
Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide. As a seven-time Inc. 5000 Fastest Growing Companies honoree, the company offers a thriving work environment focused on career growth and life-work balance.
Manage and maintain all aspects of client and agency relationships, ensuring satisfaction and timely issue resolution.
Serve as main point of contact for client inquiries and provide monthly business reviews on trends and SLAs.
Utilize internal and external resources to stay current on industry changes and recommend process improvements.
LoanCare is a leading full-service mortgage loan subservicer serving banks, credit unions, and investors. Backed by Fidelity National Financial, a Fortune 500 company, we offer a culture built on integrity, innovation, and collaboration.
Design and implement scalable operational processes across sales, marketing, customer success, and clinical teams.
Build and optimize commercial playbooks, CRM workflows, and reporting to drive business growth and efficiency.
Lead cross-functional strategic projects and executive presentations to support organizational expansion and market leadership.
They are a rapidly growing healthcare technology organization focused on improving patient outcomes through scalable technology solutions. The company culture is collaborative, mission-driven, and emphasizes innovation, learning, and professional growth.
Manage, coach, and develop department operations and staff to maximize homeowner outcomes.
Ensure consumer complaint responses comply with state/federal regulations and CFPB requirements.
Oversee investor reporting, budgeting, vendor management, and policy development for mortgage resolution.
LoanCare is a full-service mortgage loan subservicer serving banks, credit unions, and investors. Backed by Fidelity National Financial, a Fortune 500 company, it offers a career foundation built on integrity, innovation, and collaboration.
Perform comprehensive credit risk reviews of loan portfolios and modifications.
Analyze financial statements, cash flow models, and underwriting decisions.
Clearly communicate findings and recommendations to clients in written reports.
Treliant is a consulting firm serving banks, mortgage originators, fintechs, and financial services companies globally. Founded in 2005, headquartered in Washington, DC, with offices across the US, Europe, and Asia, they foster a diverse and inclusive culture.
Guide borrowers through the lending process by evaluating loan needs and recommending appropriate solutions.
Analyze complex financial data to identify risks and ensure regulatory compliance.
Collaborate with cross-functional teams to resolve issues and maintain loan pipeline progress.
Sekisui House U.S. is a global leader in homebuilding, building brands like SHAWOOD, Richmond American, and Woodside. With a 60+ year history and over 2.6 million homes built, we promote a culture of professionalism, teamwork, health & wellness, and work-life balance.
Expand Anchor Loans' brand presence and broker origination volume within assigned territory by developing and executing a strategic market growth plan.
Drive broker production by exceeding sales goals through acquisition of new relationships and growth of existing partnerships.
Serve as primary market ambassador by representing the company at industry events and utilizing CRM tools to manage relationships.
Anchor Loans is a private direct lender to residential real estate investors, specializing in bridge loans, ground-up construction, and single-family rental solutions. Established in 1998 and owned by Pretium Partners, it has surpassed $10 billion in total fundings and values teamwork, innovation, and accountability.
Resolves incoming customer inquiries and requests related to mortgage loans.
Reaches out to borrowers to resolve payment issues and documents interactions.
Processes payoff and verification of mortgage and works with other teams to identify at-risk borrowers.
Kiavi is one of the nation’s largest private lenders to residential real estate investors, using data and technology to provide faster access to capital. With over 500 employees, Kiavi has earned multiple awards including Forbes Fintech 50 and Fast Company’s Most Innovative Companies.
Review and process residential mortgage documentation to ensure compliance and accuracy.
Collaborate with internal departments to resolve issues and manage fluctuating workloads.
Identify opportunities for process improvements and contribute to operational efficiencies.
Our partner is a financial services company that manages residential mortgage transactions. They offer a remote, inclusive work environment with comprehensive benefits and career development opportunities.
Ensure escrow area functions are performed promptly and correctly by monitoring reports and vendor activities.
Provide training and mentoring to Escrow Department staff while overseeing special projects and deadlines.
Prepare monthly FHA portfolio comparison reports and maintain data programming for escrow workstations.
LoanCare is a full-service mortgage loan subservicer serving banks, credit unions, and investors. Backed by Fidelity National Financial (Fortune 500), it services over 1.8 million loans and promotes a collaborative culture.
Manage mortgage loan applications by reviewing documentation, verifying information, and ensuring compliance with product, underwriting, and investor requirements.
Maintain clear and timely communication with borrowers, loan officers, and stakeholders throughout the loan process.
Collect, analyze, and validate required documentation, including credit reports, income documents, and appraisals to ensure accuracy and identify issues.
Our partner is a financial services company specializing in mortgage lending and processing. They operate a remote team and focus on accuracy, compliance, and customer experience.
Lead and manage a team of closing specialists, providing coaching and performance feedback.
Oversee borrower management throughout the closing and funding lifecycle, ensuring efficient execution.
Develop and implement strategies to improve productivity, operational efficiency, and revenue performance.
This company is a financial services organization that provides small business lending solutions, guiding borrowers through the loan closing process. They offer a virtual work environment with a focus on operational excellence and professional growth.