Source Job

Partner with Engineering, Product, and Data to improve R&D operations. Build scalable operations by creating and maintaining playbooks and documentation. Own and manage Jira at both admin and project levels.

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment.

• Own the administration of our cloud-based Jira, Jira Service Management, and Confluence instances.
• Manage third-party apps and integrations between Atlassian and other systems.
• Serve as the primary Atlassian subject matter expert.

Human Interest aims to provide all workers with access to retirement benefits, especially those employed by small and medium-sized businesses. They are a high-growth fintech company backed by investors like BlackRock, TPG, and SoftBank, working to change the retirement industry.

• Develop, document, and maintain standardized product management processes, frameworks, and tools.
• Support the product planning and prioritization process, ensuring inputs, artifacts, and decision criteria across teams.
• Manage key product management tools and develop standardized dashboards and measurements for product performance.

Experian is a global tech company in data and analytics, passionate about unlocking the power of data to transform lives and create opportunities. With 22,000 employees in 30+ countries, they invest in new technologies and ideas to help create a better tomorrow.

• Oversee and manage members of the Attentive Platform Services team (Program Coordinators).
• Act as a primary point of support and escalation for your team.
• Identify opportunities for streamlining and improving operations.

Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect.

• Focus on managing, configuring, and optimizing the Atlassian Jira platform.
• Design custom Jira workflows and develop reports and dashboards.
• Integrate Jira with other tools and provide user support and training.

True Zero Technologies is a veteran-owned small business founded on enabling people and technology in organizations to improve outcomes. Recognized as a "Best Places to Work" and one of Inc. Magazine’s Top 5000 Fastest Growing Companies, they value a community of driven individuals.

As Scrum Master, you will drive technical alignment by contributing to crucial technical decision-making. You will master Agile execution by coordinating sprint planning and transforming backlog items into actionable work. You will cultivate trust and efficiency by ensuring meetings are well-organized and purposeful.

Komodo Health's mission is to reduce the global burden of disease through smarter use of data and the Healthcare Map, the industry’s largest view of the U.S. healthcare system.

• Take ownership of global helpdesk tickets; be familiar with systems like Salesforce, Genesys, ObserveAI, MavenAGI, Omni Channel, Jira Service Management, and Confluence.
• Explore and champion AI tools (e.g., Gemini, ChatGPT, Atlassian Rovo) to develop new processes, automate manual tasks, and generate documentation to streamline operations.
• Help end-users problem solve and find solutions to issues; communicate updates or major changes to global employees and provide feedback to improve tools.

Thumbtack helps millions of people confidently care for their homes via their app, which offers personalized guidance, AI tools, and a hiring experience. They have over 300,000 local service businesses in every county of the U.S.

• Partner with teams to deliver a unified customer experience, aligning execution with objectives and resolving issues efficiently.
• Build and maintain strong relationships across all levels of customer and internal organizations, ensuring clear communication.
• Coordinate the technical engagement between customer stakeholders and internal teams, ensuring alignment on priorities and deliverables.

Quantum Metric is a leader in digital analytics, helping organizations put customers at the heart of everything they do. The company captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands and has been named to multiple best workplaces lists.

• Drive high-impact initiatives across Security, IT, Internal Tooling, DevOps, BI, and Enterprise Integrations.
• Lead both internal and external programs, including automation initiatives, data and BI modernization, and enterprise integrations.
• Define and manage product & program roadmaps that align to Tech Ops’ strategic priorities, including cost optimization and security maturity.

TELUS Digital is the award-winning digital division of TELUS, one of Canada’s largest telecommunications companies.