Source Job

Responsible for ensuring Attentive’s reporting platform is accurate and trusted across all customer touchpoints. Define a clear reporting strategy that delivers indisputable value to position Attentive as a best-in-class marketing partner. Play a critical role in shaping how Attentive communicates proof of value.

Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect.

• Partner with teams to deliver a unified customer experience, aligning execution with objectives and resolving issues efficiently.
• Build and maintain strong relationships across all levels of customer and internal organizations, ensuring clear communication.
• Coordinate the technical engagement between customer stakeholders and internal teams, ensuring alignment on priorities and deliverables.

Quantum Metric is a leader in digital analytics, helping organizations put customers at the heart of everything they do. The company captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands and has been named to multiple best workplaces lists.

• Manage multiple teams of Specialists and team leads.
• Actively participate in responses to live service outages.
• Deliver regular reporting and MI to track KPIs and monitor performance.

Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types for over 25 years.

Support enterprise business applications to improve engineering team efficiency. Focus on process structure, tooling, and system optimization, emphasizing Atlassian administration. Work closely with engineering teams to understand challenges and improve workflows.

Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation to support digital transformation.

Lead a team of Customer Engagement Managers, Senior CEMs, and Team Leads to drive customer satisfaction, retention, and adoption. Balance people leadership with operational oversight, coaching your team to deliver consistent results while monitoring performance against key metrics. Refine and scale team processes to improve efficiency, data accuracy, reporting, and the overall customer experience.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities.

• Lead, mentor, and develop the Partner Success team, fostering a culture of accountability, collaboration, and continuous improvement.
• Oversee end-to-end delivery of complex partner integrations, balancing strategic guidance with hands-on support where needed.
• Identify opportunities to improve workflows, tools, and systems implementing scalable processes that reduce time to value and increase partner satisfaction.

ZayZoon is on a mission to save hardworking employees money with a financial empowerment platform. They offer financial wellness services, like earned wage access, that allows employees to access their earned wages ahead of payday and have been recognized for growth.

Lead a technical support team to ensure the seamless operation of the Aledade App and its data interfaces. Manage ticket lifecycles and optimize systems. Provide escalation support, implement workflow solutions, and supervise support processes to enhance operations through improvements and automation.

Aledade empowers independent primary care practices, health centers and clinics to deliver better care and thrive in value-based care.

• Develop and execute sales plays aligned to customer problems, verticals, or product motions.
• Externalize Attentive’s multi-product narrative through GTM assets.
• Partner with Product Marketing and Voice of Market teams to ensure messaging reflects buyer needs.

Attentive is an AI marketing platform for 1:1 personalization, redefining how brands connect with people. They combine technology with human expertise to build authentic customer relationships, working with over 8,000 customers across 70+ industries and recognized by G2 as the #1 provider in SMS Marketing.

Own the implementation, configuration, and ongoing optimization of Gainsight. Design and manage customer engagement programs, including in-app journeys, email campaigns, and lifecycle workflows. Train and enable CS and Operations teams on using Gainsight effectively.

Hazel Health & Little Otter have joined forces to deliver comprehensive services to the children and families we serve.

Serve as the primary client advocate, building strong cross-functional relationships. Lead and execute day-to-day program operations, including client touchpoint preparation and presentation. Proactively identify opportunities to improve the client experience by gathering feedback, monitoring trends, and recommending enhancements to processes or services.

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration.

Responsible for overseeing the systems and tools powering our Global Solutions Engineering Organization, including Salesforce, Slack, Jira, Scoro and others. Individual to drive a state-of-the-art agent experience that is rooted in Salesforce and its supporting ecosystem. Deeply understand the business needs and designing thoughtfully for efficiency, the highest quality, and scalability.

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.

• Take ownership of global helpdesk tickets; be familiar with systems like Salesforce, Genesys, ObserveAI, MavenAGI, Omni Channel, Jira Service Management, and Confluence.
• Explore and champion AI tools (e.g., Gemini, ChatGPT, Atlassian Rovo) to develop new processes, automate manual tasks, and generate documentation to streamline operations.
• Help end-users problem solve and find solutions to issues; communicate updates or major changes to global employees and provide feedback to improve tools.

Thumbtack helps millions of people confidently care for their homes via their app, which offers personalized guidance, AI tools, and a hiring experience. They have over 300,000 local service businesses in every county of the U.S.

• Develop and execute comprehensive partner operations strategies aligned with large, complex deal cycles and overall AMS GTM objectives.
• Oversee AMS partner operational initiatives, including process improvement, workflow optimization, and enablement of internal and partner teams for scalable growth and productivity.
• Leverage analytics and KPIs to monitor AMS partner and channel performance, deal velocity, and business impact, providing actionable insights for decision-making.

ServiceNow provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

• Support integrated marketing programs, events, and special projects with planning, logistics, and execution.
• Coordinate and manage vertical market campaigns and thought leadership initiatives, ensuring deliverables are completed.
• Assist with reporting and process management, including campaign codes, SOPs, and repository updates (SharePoint, Seismic).

Experian is a global tech company in data and analytics, passionate about unlocking the power of data to transform lives and create opportunities.

• Partner with Sales, Marketing, BDR, and Customer Success leaders to document, optimize, and scale GTM processes across pipeline creation, lead conversion, renewals, and expansion.
• Support operational execution of Marketing-to-Sales handoffs, lead routing, and campaign tracking.
• Manage operational components that directly influence revenue, including pricing updates, demand planning, and renewal cycle management.

Cobalt's pentests start in as little as 24 hours and integrate with modern development cycles. Their award-winning, fully remote team is committed to helping agile businesses remediate risk quickly and innovate securely, and has over 1,000 customers.

Lead teams in the development of our integrated marketing platform and have a direct impact on the success of our company. Work with large data sets and have exposure to modern tech stacks React, Typescript, Ruby on Rails, GraphQL, Golang and more. Lead the teams responsible for building and evolving the core platforms that power StackAdapt’s products and engineering organization.

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision.

• Manage a team focused on delivering best-in-class success to partners.
• Directly manage key accounts, ensuring strategic alignment and strengthening long-term relationships.
• Contribute to strategic planning, execution, and continuous improvement of processes.

Wellhub's platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription.

Own the Twilio Champions brand ambassador program from end-to-end. Design and implement scalable systems for community operations, engagement tracking, and reporting. Manage cross-functional projects, such as community platform enhances, recognition programs, or meetup initiatives.

At Twilio, we’re shaping the future of communications, all from the comfort of our homes, delivering innovative solutions to hundreds of thousands of businesses.

• Manage call volume, daily attendance, and program break schedules.
• Assist in creating metrics and targets to meet service level expectations.
• Analyze and improve processes and results in collaboration with the leadership team.

Sezzle is a cutting-edge fintech company dedicated to financially empowering the next generation through a payment platform that offers interest-free installment plans.

Support marketing team members with setting up and monitoring paid campaigns. Monitor paid ads performance and budgets across the Marketing team. Build on automation and AI to improve paid ads performance.

Canonical has provided developers with open source since 2004, helping them build innovations such as public cloud, machine learning, robotics or blockchain.