Own retention for high-risk or high-value accounts by reviewing health signals and proactively reaching out.
Build account-specific save plans, document every retention conversation, and serve as the escalation point for complex cancellation risks.
Coach CSMs on early pre-churn conversations and turn churn patterns into playbooks and process fixes.
Property Leads delivers high-quality, motivated seller leads to real estate investors and is expanding into home services. We are a quiet but mighty start-up that participated in 50% of off-market home sales in the last 12 months, with a fast, data-driven culture focused on results.
Act as the first-level support for cancellation requests, diagnosing dissatisfaction and applying consultative retention strategies.
Manage friendly collections with delinquent clients, negotiating financial debts and preventing churn.
Analyze ad performance and account metrics to provide strategic guidance that maximizes partner results.
Grupo QuintoAndar is the largest real estate ecosystem in Latin America, using technology to simplify the entire housing journey from rental to buying and selling. With more than 3,100 employees across six countries, the company is backed by global investors and values remote-first flexibility, diversity, and innovation.
Resolve cancellation requests with tailored solutions
Manage scheduling and case tracking
SAPS LLC operates a remote call center focusing on customer retention and saving calls. They provide a collaborative and supportive team environment with full-time remote work.
Manage a portfolio of US-based customers as a strategic advisor.
Drive retention, expansion, product adoption, and customer satisfaction.
Collaborate with cross-functional teams and contribute to customer success operations.
The company is a SaaS platform serving e-commerce merchants, focused on customer retention and growth. It operates in a high-volume global environment with a collaborative, fast-paced culture that values ownership and customer impact.
Drive measurable value realization within the first 90 days post-sale and own renewal and expansion strategy for your portfolio.
Develop multi-threaded relationships across decision-makers and create structured success plans tied to customer KPIs.
Proactively identify churn indicators through behavioral data and develop structured save plans with clear ROI articulation.
Karbon is the global leader in AI-powered practice management software for accounting firms, providing an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently. They are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List.
Manage a portfolio of customers during onboarding, supporting adoption, engagement, and successful implementation.
Use data, automation, and AI-enabled tools to prioritize interactions, reduce churn risks, and drive retention.
Collaborate with customers, partners, and internal teams to resolve issues, align expectations, and improve the customer journey.
This company provides SaaS solutions and focuses on customer success, onboarding, and retention. They foster a collaborative, inclusive remote culture that values curiosity, digital mindset, autonomy, and continuous learning.
Manage a portfolio of customers throughout the post-onboarding journey, focusing on retention, adoption, and revenue growth.
Conduct strategic meetings, product demos, and training sessions in Spanish for clients and partners in Mexico.
Monitor health scores and business metrics to proactively identify risks, opportunities, and expansion potential.
Partner is a SaaS company providing omnichannel customer engagement software. They are a growing team with a data-driven culture, using AI tools and collaboration to deliver customer success.
Own a strategic Brazilian B2B customer portfolio and manage the full consultative sales cycle with autonomy.
Handle inbound lead qualification, product demonstrations, proposals, negotiation, and closing to drive recurring revenue growth.
Maintain accurate sales forecasts and pipeline in the CRM, ensuring smooth handovers to Customer Success.
The company is a B2B technology provider serving the ISP and telecommunications market, focused on consultative sales and recurring revenue. It operates remotely from Brazil and values autonomy, accountability, and direct customer relationships.
Own the retention engine end-to-end, turning customer insights into a competitive advantage.
Drive subscription performance, loyalty, and lifecycle CRM across email, SMS, and push.
Build and scale a high-performing retention team while being hands-on in data and strategy.
Alpha Lion is a fast-growing, performance-driven brand focused on helping people unleash their Superhuman potential. The company values ownership, curiosity, and results, and is building scalable systems for long-term competitive advantage.