Support a mix of Self-managed and GitLab.com (SaaS) customers, resolving complex issues through Zendesk tickets, merge requests, email, and video calls.
Investigate and troubleshoot issues using Linux systems administration tools, logs, and the GitLab codebase, creating merge requests when needed to resolve customer problems.
Create and update clear, reusable documentation and support content based on real customer interactions and edge cases.
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Their mission is to enable everyone to contribute to and co-create the software that powers our world; as a high-performance culture, GitLab is driven by their values and continuous knowledge exchange, enabling their team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Design and implement the next generation of our Continuous Integration and Continuous Delivery (CI/CD) pipelines, focusing on security, speed, and reliability.
Maintain and optimize the health of our monorepo, ensuring scalable dependency management and fast incremental builds.
Work with GCP to architect secure, scalable runtime environments.
Anchorage Digital is building the world’s most advanced digital asset platform for institutions to participate in crypto. As a diverse team of more than 600 members, they are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy.
Own developer operations and platform reliability across Introzy’s product stack.
Lead how we run infrastructure on Render, design and evolve our observability and alerting, shape our CI/CD and release practices.
Continuously improve internal developer experience so the engineering team can ship quickly and safely.
Introzy is a multi-app platform designed to unify networking, workflow, and productivity. As a subsidiary of Sanguine Technology Solutions, they are an early-stage company moving fast to deliver value, with a lean engineering team and a culture that embraces AI.
Build systems to help engineers write, test, and ship code faster and more safely.
Improve the reliability, performance, and observability of CI environment.
Design secure, auditable, least privilege execution environments for CI workloads.
At 1Password, we’re building the foundation for a safe, productive digital future by ensuring every identity is authentic and every application sign-in is secure.
Design and manage infrastructure-as-code with Terraform and GitOps.
Build and maintain secure CI/CD pipelines with integrated security automation.
Deploy and operate Kubernetes/K3s clusters in AWS GovCloud (IL5/IL6).
Rackner is a cloud-native software consultancy delivering solutions for startups, enterprises, and the public sector. They enable digital transformation through DevSecOps, AI/ML, and cloud-first innovation, solving high-impact problems and delivering secure, scalable solutions for the Department of Defense and federal health programs.
Design and implement cloud-native infrastructure that powers core product capabilities at scale.
Build proprietary solutions (sync engines, observability pipelines, DNS management systems) that differentiate Files.com.
Engineer infrastructure for speed, resilience, and maintainability across high-volume, distributed workloads.
Files.com powers secure file transfer and automation for over 4,000 brands. They are a profitable, founder-led SaaS company with a flat, high-trust engineering organization, where engineers are empowered to take ownership of projects.
Heavily contribute to the architecture and migration of our CI/CD platform. Act as a pragmatic driver and senior contributor, responsible for designing and implementing solutions. Design and build the paved path as a product, ensuring they are reliable, secure, and well-documented.
Glia is the leading AI customer service solution for banks and credit unions offering AI and human agents across every voice and digital conversation.
Designing, building, and maintaining infrastructure that enables fast, reliable, and secure product delivery.
Improving and maintaining CI/CD pipelines to streamline deployments and increase reliability.
Contributing to infrastructure reliability and ensuring systems are designed for resilience and growth.
Incident.io is the leading AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. They have raised $100M from Index Ventures, Insight Partners, and Point Nine, alongside founders and executives from world-class technology companies.
In this role, you’ll be at the intersection of security, automation, and distributed systems. You’ll take ownership of hardening complex hybrid environments from bare-metal validators to multi-cloud clusters ensuring our systems are both fast and fortress-strong. You’ll join a distributed, high-performing Blockchain DevOps team that values ownership, transparency, and innovation.
Figment powers the future of Web3 through industry-leading blockchain infrastructure as the leading provider of staking solutions.
Keep customers (and your SLAs) happy, informed, and impressed through clear communication.
Push bugs, feature requests, and hidden gremlins up to Engineering and GTM teams.
Chainguard is the secure foundation for software development and deployment. They provide guarded open source software, built from source and updated continuously, helping organizations eliminate threats in their software supply chains. They value customer obsession, intentional action, and trust.
Improve and maintain Xapo's cloud-native platform.
Enhance self-serve functionality and drive automation.
Empower developers by making the platform more efficient and reliable.
Xapo Bank is committed to changing the way things are done in the financial world. They are a fully distributed team of over 130 Xapiens that work remotely from 40+ countries around the world.
Being responsible for Insider One’s technological well-being and having a lasting and profound effect on the Automation Test life cycle.
Configuring the CI/CD pipeline: creating scripts, as well as writing and setting up tasks for the optimized process of automation tests running in several environments.
Improving communication between development and QA teams, and proposing and implementing ways to improve system performance, availability, and fault tolerance.
Insider One provides a platform that marketing and customer engagement teams need in one place. They have 1,500+ team members across 30+ offices and are known for being a woman-founded, women-led B2B SaaS unicorn.
Carry out maintenance and development of CI/CD infrastructure in the project
Analyze current infrastructure services, apps, used technologies and the tool set, and define gaps and areas for improvement
Tietoevry Create is a company that creates digital futures that benefit businesses, societies, and humanity. The job posting emphasizes diversity, equity, and inclusion, fostering an inspiring workplace and fueling innovation.
Architect, operate, improve and secure the platform the Garner Health app runs on
Boost development velocity and productivity
Build systems to a high engineering standard and hold others to the same high standard
Garner has developed a revolutionary approach to evaluating doctor performance and a unique incentive model that's reshaping the healthcare economy to ensure everyone can afford high quality care. They have more than doubled their revenue annually over the last 5 years. Garner's award winning culture is designed to cultivate teamwork, trust, autonomy, exceptional results, and individual growth.
Lead and mentor a team of Specialists, fostering a culture of ownership and continuous learning.
Enable Change and Problem Management teams to leverage Datadog observability tools for evaluating release quality.
Oversee implementation and optimization of CI/CD Observability pipelines to ensure Operational Readiness standards are met.
BWH Hotels is a global leader in hospitality for nearly 80 years, inspiring travel through unique experiences. Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands and they foster a workplace culture where contributions truly matter.
Lead platform engineering initiatives using Kubernetes (EKS), Helm, and Infrastructure as Code.
Design and operate CI/CD platforms and deployment strategies to enable safe, low-risk releases.
Build and maintain strong observability foundations, including metrics, logging, alerting, and dashboards tied to service health.
Patriot Software is a remote-first, product-led tech company with a mission to make accounting and payroll fast, simple, and affordable for millions of American businesses. With 175+ team members across the U.S. and a collaborative office hub in Canton, Ohio, we’re building software that empowers the backbone of the American economy.
Provide superior end-user software support via email, phone, and social media.
Help customers with installation, configuration, and data exploration requests.
Troubleshoot complex Kubernetes workloads and distributed systems.
New Relic is a global team of innovators and pioneers dedicated to shaping the future of observability. They build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems.
Design and evolve infrastructure systems to ensure scalability, reliability, and cost efficiency.
Lead and mentor a distributed infrastructure team, fostering a collaborative and inclusive culture.
Oversee all cloud environments supporting MZLA’s products and business systems.
MZLA Technologies Corporation (MZLA) is a wholly owned, for-profit subsidiary of the Mozilla Foundation and home to Thunderbird. They are a small but growing team of 50+ people distributed across seven countries building an open-source email and productivity platform.
Engage in technical discussions with prospects and customers throughout the buying lifecycle.
Partner cross-functionally with Sales and Product Marketing to develop and deliver high-impact presentations, custom demos, and proof of concepts.
Serve as a trusted technical advisor to customers and advocate for their needs internally.
Akuity helps enterprises ship software faster and more reliably with modern GitOps best practices. Their platform enables teams to manage development and deployment across Kubernetes clusters from a single control plane. The company values humility, authenticity, and diversity.