Source Job

Global

  • Manage and respond promptly to tickets, ensuring transparent, human, and efficient service.
  • Identify failures, diagnose platform behavior, and forward complex cases to the testing and engineering team, monitoring resolution.
  • Create and update data/information for our AI to optimize future responses.

Help Desk Customer Support Technical Support Troubleshooting Communication

20 jobs similar to Analista de Suporte Júnior

Jobs ranked by similarity.

US

  • Consult with clients to discover and document needs, provide insight and guidance as clinical communication experts, and propose best practice solutions.
  • Design and configure high-quality applications that balance the needs of clinicians, patients, and PerfectServe.
  • Prioritize and manage many tasks simultaneously in a fast-paced environment.

PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years, striving to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting.

Europe 6w PTO

  • Develop and oversee a comprehensive go-to-market strategy.
  • Build and lead a high-performance commercial team.
  • Disrupt traditional market structures using bold, innovative strategies.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They connect top-fitting candidates with hiring companies and value data privacy.

Europe

  • Lead the design of web and mobile applications, translating ideas into scenarios, sketches, flows, high-fidelity comps, and interactive prototypes.
  • Define user experience, interactions, and visual design, ensuring clarity, usability, and aesthetic quality.
  • Collaborate with product managers and engineers to align design decisions with business priorities and technical feasibility.

Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly . They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$100,000–$100,000/yr
Indonesia

  • Manage Microsoft 365 initiatives and security controls.
  • Support NetSuite implementation and optimize existing workflows.
  • Implement and manage security enhancements and deliver reliable IT services.

Jobgether is a company that helps connect job seekers with employers through an AI-powered matching process. They focus on ensuring applications are reviewed quickly and fairly.

Europe

  • Provide comprehensive administrative support to senior executives, including managing calendars and scheduling meetings.
  • Serve as the primary point of contact for internal and external stakeholders.
  • Draft, proofread, and edit documents, reports, and presentations.

Jobgether is a company that focuses on helping businesses expand globally by providing essential support. They use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.

$96,000–$132,000/yr
Global

  • Take ownership of automation systems and bring key workflows in-house.
  • Support operational tasks like updating funding blueprints and organizing client data.
  • Build efficient systems while supporting a fast-growing, high-performance team.

WeAssist is a recruiting firm focused on creating fair opportunities in the business world. They have a team of over 100 people and help US businesses find skilled remote workers, connecting them with good employers; they also offer good benefits and community involvement.

Global

  • Lead secure design reviews, threat modeling, and security-focused code reviews across the product and platform.
  • Build and run Fieldguide’s vulnerability management program: scanning, triage, SLA-driven remediation tracking, and engineering coordination.
  • Partner with Compliance to ensure technical controls satisfy framework requirements (SOC 2, ISO 27001, ISO 42001, FedRAMP).

Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners. They are based in San Francisco, CA, and built as a remote-first company that enables you to do your best work from anywhere.

Brazil

  • Development and maintenance of scalable and reliable services using Golang and cloud-native technologies on AWS.
  • Lead the design and execution of robust testing strategies, ensuring high coverage of business logic and reliability across distributed systems.
  • Ensure system stability, performance, and reliability through proactive monitoring, observability practices, incident response, and participation in on-call rotations.

Pismo, founded in 2016 and acquired by Visa in 2024, provides a comprehensive processing platform for banking, card issuing, and financial market infrastructure. With over 500 employees in more than 10 countries, it helps customers innovate and build advanced banking and payment solutions, leveraging Visa's solutions and cloud-based platform.

US Canada

  • Senior executive responsible for the integrity, discipline, and scalability of Black Duck’s accounting and financial reporting function.
  • Hands‑on leader who combines technical accounting excellence with operational rigor and sound judgment.
  • Critical partner to the CFO, executive leadership, private‑equity sponsors, and external stakeholders.

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior.

Europe

  • Develop virtualization infrastructure software.
  • Design, implement, monitor, and troubleshoot software systems.
  • Collaborate with architects and engineering leadership on competitive roadmaps.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements, identifying top-fitting candidates. They offer opportunities for personal and professional development and foster an inclusive work culture that values individual uniqueness.

US LATAM

  • Own and enforce structured onboarding, documentation quality and success planning standards.
  • Review calls, provide feedback, and hold CSMs accountable to preparation.
  • Personally manage a small portfolio of high impact accounts.

Whippy is leading the way in AI-powered business communication, helping companies replace manual workflows with intelligent AI agents across voice, chat, and messaging. As Whippy adoption grows, the quality of onboarding, workflow design, and long-term account ownership directly impacts retention and expansion.

US

  • Manage overall measurement strategy for a book of clients, including statistical modeling (MMM), incrementality experiment design (MMT), and customer analysis.
  • Utilize large amounts of data to identify meaningful performance insights or opportunities for improvement using R, SQL, and Python.
  • Work closely with account teams and clients to develop and maintain long-term strategic relationships, ensuring their satisfaction and success with Power Digital’s services, especially Measurement.

Power Digital is a tech-enabled growth firm that sits at the intersection of marketing, consulting, and data intelligence. They ignite revenue and brand recognition for leading and emerging companies. As a people-first firm, they value diversity and believe their people and culture are key to their success.

US

  • Provide excellent care, including mental health assessments and teletherapy, to PreK-12 students and school staff in Cartwheel’s partner school districts.
  • Participate in case discussions with other Cartwheel team members.
  • Build collaborative, trusted, and lasting relationships with school leadership, staff, students, and families.

Cartwheel is building a new kind of mental health program for kids that puts schools at the center. They see their role as supporting school staff who see kids every single day. They are an early-stage company.

US

  • Manages the entire lifecycle of payer enrollment, credentialing, and re-enrollment of healthcare providers and facilities.
  • Maintains provider databases, ensuring accurate, timely submission of documentation to secure billing privileges and network participation.
  • Resolves claim denials, verifying insurance and performing billing related tasks to ensure timely and accurate reimbursement.

Plumas District Hospital (PDH) provides compassionate care with exceptional customer service. They are located in Quincy, California with a team that puts community first.

US

  • Drive sales growth by managing the digital product portfolio and fostering customer relationships.
  • Guide the implementation of innovative solutions through data management and instrument connectivity.
  • Support marketing strategies and product development efforts in a dynamic market environment.

Jobgether is connecting candidates to jobs using an AI-powered matching process. They focus on quickly and fairly reviewing applications against core requirements to ensure the most fitting candidates are identified.

$80,237–$139,077/yr
US 3w PTO

  • Oversee end‑to‑end I‑9 client support, managing the full case lifecycle in Salesforce.
  • Perform technical troubleshooting and data analysis to identify core issues, trends, and compliance risks.
  • Partner cross‑functionally with Product, Engineering, Implementation, and Operations to resolve issues.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange, they have a team of 22,500 people across 32 countries and invest in people and new advanced technologies to unlock the power of data.

US

  • Assist clients with gathering necessary details for upcoming trips.
  • Research destination options, accommodations, and activities as needed.
  • Organize and prepare itinerary information and related documentation

Destination Knot assists clients with organizing trip details, preparing travel information, and provides general support throughout the planning process. They value organization, dependability, and comfort working independently in a virtual environment.

$180,000–$200,000/yr
Global

  • Serve as the primary executive contact for a portfolio of large, global strategic accounts,ensuring strong customer satisfaction, retention, and growth.
  • Assume overall responsibility for adoption and success to ensure customer satisfaction by preventing and resolving critical issues and escalations.
  • Act as a strategic advisor to customer leadership, aligning our solutions to their business priorities and long-term objectives.

SmartRecruiters is the Recruiting AI Company that transforms hiring for the world’s leading enterprises. Built for global scale, SmartRecruiters, an SAP company, delivers an AI-powered hiring platform that automates and optimizes the entire talent acquisition process. They are a values-driven, globally focused tech company with strong financial backing and a bold vision for the future of work that fosters a collaborative and inclusive work environment.

Global

  • Construct expert benchmarks to evaluate AI systems.
  • Stress-test model reasoning, identifying failures in logic.
  • Design frameworks translating investor strategies into AI.

Mentis AI operates at the intersection of private markets expertise and frontier AI systems. Their team combines institutional finance experience with machine learning and applied AI research, collaborating with leading AI labs to improve AI reasoning in financial contexts.

  • Performs high-level placement coordination for sites with standard onboarding requirements.
  • Partners with a Specialist I to ensure learner compliance and site readiness.
  • Manages operational tasks, focusing on sites that do not require specialized portals or paper applications.

Nightingale Education Group focuses on higher learning in healthcare professions, elevating education, health, and employment systems. It contributes to learners' academic achievement, personal growth, and professional development, serving diverse communities and transforming rural health landscapes through its blended-distance learning platform.