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US

  • Maintain up-to-date knowledge of program policies and procedures, integrating changes promptly into QA and M&E activities
  • Collect, analyze, and track service delivery data to monitor compliance, highlight trends, and identify improvement opportunities
  • Collaborate with program teams to implement participant feedback tools, ensuring child-centered, culturally responsive, and strengths-based approaches

Quality Assurance Data Analysis Communication Project Management

20 jobs similar to HSPRS Quality Assurance & Program Participant Feedback Officer

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  • Provide project and analytical support to consulting teams and senior staff
  • Compile, analyze, and track program data and metrics
  • Develop and maintain program documentation and work products

RICAR Business Consulting LLC (RBC) supports public-sector programs through data analysis, reporting, and project support activities. They aim to provide equal employment opportunities to all employees and applicants.

US 3w PTO

  • Audit operational entries to ensure compliance with tariffs, Free Trade Agreements, duties, taxes, and regulatory standards
  • Develop and maintain internal processes and procedures to enhance operational quality
  • Provide training and coaching for new hires and existing staff on operational procedures, learning systems, and best practices

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

US

  • Monitor data to meet timeliness and compliance standards.
  • Assist with external audits and develop solutions for identified issues.
  • Recommend process improvements to enhance efficiency and resource utilization.

BlueCross BlueShield of Tennessee has been helping Tennesseans find their own unique paths to good health since 1945 and is Tennessee's largest health benefit plan company.

Europe

  • Aid in the recruitment of respondents in their local language.
  • Manage and control vendors, ensuring client expectations are exceeded.
  • Check deliverables from vendors and negotiate costs with freelancers.

M3 is a Japanese global leader that provides technological and research solutions to the healthcare industry, connecting with over 5.8 million physicians globally.

  • Review and audit treatment plans to ensure they align with insurance and regulatory standards.
  • Offer constructive feedback to BCBAs to improve clarity and effectiveness of treatment plans.
  • Collaborate with clinical teams to improve treatment planning and ensure consistency across client programs.

Above and Beyond Therapy provides the gold standard of Applied Behavior Analysis (ABA) therapy services for children on the autism spectrum.

US

  • Serve as the key personnel lead responsible for the successful execution, coordination, reporting, and quality assurance of all tasks.
  • Ensure alignment with federal requirements, oversee multi-academy engagement, manages deliverable schedules, and coordinates all personnel.
  • Manage communications and engagement with unions, industry partners, educational institutions, and other maritime stakeholders when necessary.

At Terrestris, we leverage technology to create better mission outcomes through better human performance.

US Unlimited PTO

  • Ensure accuracy and reliability of extraction operations.
  • Manage internal ticket queues.
  • Collaborate with the Operations Team.

Tabs is the leading AI-native revenue platform for modern finance and accounting teams that automates the entire contract-to-cash lifecycle.

US Europe India

In this customer-facing role, you’ll enroll users and provide information about training programs. You'll engage with customers to encourage participation and promote courses, driving satisfaction and advocacy. You'll manage invoicing, maintain Excel sheets, and support the management of Approved Trainers and Training Centers.

RWS unlocks global understanding, fundamentally recognizing the value of every language and culture, celebrating difference and believing diversity makes us strong.

3w PTO

Oversee quality controls, manage internal audits, and ensure student finance compliance with regulatory requirements. Manage quality assurance processes for Student Finance and cross-functional teams, promoting a quality mindset across the organization. Develop and implement quality strategies and goals and conduct audit reviews to identify and drive process improvements.

American Institute provides hands-on training for careers in the world of business, legal, allied healthcare, diagnostic medical sonography, and IT.

Mexico

  • Set program quality goals, roadmap, and operating rhythms.
  • Manage a team of Analysts and Coordinators; hire, coach, and run performance cycles.
  • Co-own client governance with Ops; align on scope, priorities, and changes.

Welo Data provides high-quality, ethically sourced, relevant, diverse, and scalable datasets to technology companies to supercharge their AI models. As a Welocalize brand, they bring together a global community of over 500,000 AI training and domain experts.

$90,000–$100,000/yr
US

  • Support document development and briefing materials.
  • Conduct research, data analysis and synthesis to inform strategy development and execution.
  • Manage and track grantmaking workflow and keep grants on track.

Global Health Visions (GHV) is seeking two motivated and detail-oriented Associates to support a leading philanthropic client.

US

  • Administer FMLA, State, ADA, and company leaves, adhering to state and federal guidelines and customer policies.
  • Handle a high volume of Bilingual Spanish incoming calls promptly and professionally, providing efficient follow-up via phone and email.
  • Maintain complete and accurate leave documentation within our database, demonstrating respect and confidentiality for callers.

ComPsych is a global leader in organizational mental health, well-being, and absence management, dedicated to maximizing human potential in workplaces. They serve over 75,000 customers worldwide, impacting over 160 million lives across 200 countries, combining technology with human expertise.

US

Join our Customer Care Team as the friendly voice for school districts, parents, and drivers. You'll address customer questions, resolve issues, and de-escalate distressed customers. Share your knowledge about our services in a fast-paced environment.

EverDriven is a rapidly growing, tech-enabled transportation management company, serving some of the most vulnerable children in our community.

$50,000–$55,000/yr
US

  • Provides essential support for energy efficiency projects.
  • Ensures smooth project execution from inception to close-out, maintaining high-quality standards and strong customer service.
  • Combines administrative oversight, on-site inspections, and data tracking to drive operational excellence.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

$47,840–$56,160/hr
US

  • Support implementation and analysis of the client’s quantitative research projects.
  • Support the development of the questionnaires, polls, and other research instruments.
  • Support analysis of the data gathered via quantitative or multi-source data and research

BLEND360 is a Data, Digital Marketing, & AI Solutions Company that helps Fortune 500 clients achieve remarkable outcomes. They are at the intersection of cutting-edge analytics, data proficiency, technology, and digital marketing excellence.

$80,000–$90,000/yr
US Unlimited PTO

  • Assist in the preparation and launch of training programs, handling application setup, client communications, and managing instructional staff hiring processes.
  • Oversee multiple programs simultaneously, managing project timelines and ensuring seamless execution.
  • Support the Senior Operations Team in developing and implementing strategic initiatives to enhance program impact, experience, and scalability.

Correlation One develops workforce skills for the AI economy, partnering with enterprises and governments to close critical data, digital, and technology skills gaps.

$72,000–$82,000/yr
US 3w PTO

  • Provide ongoing support to providers to help them maintain high-quality care delivery and professional growth.
  • Monitor, track, and respond to clinical adverse events.
  • Work with Customer Support, Product, Provider Success, Clinical Quality, and Care Coordination teams to execute end-to-end clinical roadmaps and SOPs.

At SonderMind, we believe everyone deserves one personalized, connected, and effective mental health destination to take care of their mental health and well-being.

$95,000–$120,000/yr
US

  • Optimize resource allocation : Analyze project utilization data to identify bottlenecks in our supply funnel and recommend improvements that increase throughput without sacrificing quality
  • Drive quality initiatives : Support the management of Expert Contributor quality programs by tracking performance metrics, running calibration webinars, and ensuring SLA adherence across projects
  • Build cross-skilling programs : Help design and implement skill assessment frameworks and cross-training initiatives that expand our talent pool's capabilities and flexibility

Snorkel AI helps enterprises transform expert knowledge into specialized AI at scale. They empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before.

US

Conducts medium- to high-complexity investigations into alleged fraud, waste and abuse. Assists with the administration of Program Integrity activities. Supports the execution and oversight of moderate- to high-complexity privacy-related compliance activities.

Central California Alliance for Health is an award-winning regional Medi-Cal managed care plan providing health insurance to residents in multiple counties.