Build and optimize lifecycle programs across onboarding, activation, expansion, and retention. Own the email channel roadmap and continually identify opportunities to improve engagement and conversion across key funnel stages. Translate audience insights, product behaviors, and lifecycle signals into targeted messaging and personalized journeys.
Lead, coach, and develop a team of Renewal Specialists who manage a high volume of accounts.
Own overall Net Revenue Retention & Gross Dollar Retention for the <10 employee segment.
Work closely with Customer Success Advisory, Digital Success, and AM Leadership.
Vanta helps businesses earn and prove trust by providing a Trust Management Platform that enables companies to improve and prove their security. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
Build landing pages that delight, also designing interactions or pairing closely with designers.
Implement web interactions in React/TypeScript with obsessive attention to performance, responsiveness, and cross-browser consistency.
Drive front-end execution - pioneering new interaction patterns, micro-animations, and delightful details that elevate the entire experience
Lovable lets anyone build software with plain English, and is used by solopreneurs to Fortune 100 teams. They are transforming raw ideas into real products, and are a small, talent-dense team building a generation-defining company from Stockholm.
Partner with Sales to bring campaigns and customer moments to life across the east and central regions.
Design and execute in-person and virtual experiences that move target accounts through the funnel.
Build tailored regional marketing strategies that align with Canva’s global goals but speak to local audiences.
Canva’s mission is to empower organizations to create, communicate, and grow as the visual communication platform that empowers organizations to create.
Help build the systems and workflows that enable Grow to expand into new channels, partnerships, and commercial models. Work will span early-stage product development, scalable infrastructure, and user-facing experiences. Collaborate on new initiatives from idea to launch, helping translate early concepts into working software.
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care.
Build and support the client team, guiding the development of mobile apps and helping turn product vision into a roadmap.
Collaborate with EPD leadership, contributing to processes that drive shipping velocity and working with product managers and designers.
Lead and define technical strategy and roadmaps, driving execution against high impact opportunities like cost efficiency and user safety.
Alpha is a product studio focused on the intersection of AI and consumer social, backed by a16z and top investors. They are building social products with the potential to reach billions, with years of runway and millions of users.
Lead standard renewals for our upmarket segment, balancing hunting for expansion and logo retention.
Protect logo retention and ARR outcomes in every renewal, working with the Sales & Success team to effectively trade value for value with our enterprise plan customers.
Continuously refine renewal processes, tooling, and communications to improve efficiency and customer experience.
Zapier is a company that builds and uses automation every day to make work more efficient, creative, and human. They are a scaled company giving employees 0→1 startup energy, ownership, and autonomy within the resources of a scaled company.
Looking for someone driven to deliver exceptional client experiences. Responsibilities include building and maintaining strong client relationships. Also responsible for ensuring the timely and successful delivery of our solutions according to client needs.
INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected.
Develop and manage a team of analysts responsible for overseeing the overall portfolio management of the company.
Own the design and implementation of robust monitoring frameworks to track the health of a Billion $+ portfolio.
Monitor performance metrics continuously to detect anomalies in portfolio health and socialize these findings across the organization.
Forward Financing is a financial technology company based in Boston, Massachusetts, committed to unlocking capital for small businesses across America. Recognized as a Best Place to Work, they invest in employees, technology, and customer experience for long-term success.
Build core user-facing systems that power renovation financing in the U.S.
Partner with product and design to solve real operational and financial problems and improve existing flows.
Take end-to-end responsibility for the quality, reliability and maintainability of your code.
RenoFi's platform enables homeowners to borrow funds from RenoFi approved lenders in the form of the first home equity loan purpose-built for renovations!
Serve as the SME in analytical methods and data interpretation.
Provide advanced technical analysis of data generated during product release, stability testing, and method lifecycle activities.
Ensure robust, phase-appropriate analytical methods and data packages support product quality, regulatory compliance, and successful advancement of therapies.
Loyal is a clinical-stage veterinary medicine company developing drugs intended to extend the lifespan and healthspan of dogs. They are a well-funded startup in growth mode with a team including scientists, veterinarians, engineers, operators, and creatives.
Take technical ownership for Coursera's Payments platform, building and scaling a checkout & payment experience for consumers.
Contribute to service architecture, product API development, and data modeling.
Collaborate with cross-functional product, design, engineering, and services teams to ensure a thorough and thoughtful end-to-end implementation journey for payment features
Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning.
Build and run onboarding and internal certification programs for BDRs, AEs, and SEs.
Deliver assets that make reps effective faster: discovery checklists, demo narratives, and negotiation frameworks.
Partner with RevOps to drive adoption of stage definitions, required fields, and pipeline inspection rhythms.
Trunk Tools is revolutionizing the construction industry with AI, embedding it directly into field operations. Founded by builders and technologists, the company has 65+ employees and is scaling rapidly after a recent $40M Series B funding round.
Advise on regulatory positioning and articulate how the product supports commission goals.
Guide regulatory engagement and refine how Comity communicates its value to commissions.
Translate regulatory signals and help interpret emerging commission priorities and market developments.
Comity is on a mission to improve the reliability, transparency, and efficiency of our energy systems, fostering a future with sustainable and abundant energy.