Lead, coach, and manage a team of Customer Retention Specialists with clear goals and accountability.
Make outbound calls yourself to reactivate inactive customers and drive repeat transactions.
Build SOPs, call workflows, scripts, and training materials, and track KPIs to maximize revenue recovery.
Veta Virtual hires and supports remote talent for high-growth clients. They emphasize a collaborative, high-trust culture and a fast-paced, entrepreneurial environment.
Own proactive outreach to at-risk accounts via calls, emails, and follow-ups.
Diagnose customer concerns through active listening and guide them to the right solutions.
Track interactions in CRM and surface trends that reduce churn and support revenue retention.
HighLevel provides an AI-powered operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale. With 2,000+ employees across 10+ countries, it is a global remote-first company focused on customer outcomes.
Lead and develop Customer Success Managers and Enablement Managers, fostering accountability and collaboration.
Drive retention and revenue growth through renewals, account expansion, and data-driven strategies.
Build scalable Customer Success operations and strengthen cross-functional partnerships.
This partner company provides innovative education technology solutions that support educators, professional development, and improved student outcomes. It is a growing organization that values professional development and meaningful work.
Act as a consultant to re-engage previous clients and turn paid-in-full status into new funding.
Master a high-volume auto-dialer and use Salesforce to manage lead queues and track funnel stages.
Hit strict activity, conversion, and quota targets while mentoring junior reps and piloting new tech.
Forward Financing is a fintech company providing fast, flexible capital funding to small businesses across America. Since 2012, they've delivered over $5 billion in funding and are recognized as a Best Place to Work with a people-first, performance-driven culture.
Lead and develop a team of 8-10 overnight Customer Support Specialists to deliver world-class customer experiences.
Use data and KPIs to drive measurable improvements in satisfaction, quality, productivity, and efficiency.
Own hiring, coaching, and compliance while fostering a culture of accountability and continuous improvement.
Cherry is a fast-growing FinTech that provides a simple, fast, and inclusive Buy Now, Pay Later solution for medical practices. Founded by Stanford entrepreneurs and backed by top investors, the company is fully remote and focused on innovation and exceptional customer experience.
Lead and mentor a team of Customer Success Managers and Customer Enablement Managers, fostering accountability and continuous development.
Drive customer retention, renewals, and account growth by developing strategies and forecasts and monitoring account health.
Build scalable Customer Success practices and collaborate cross-functionally with Sales, Product, Engineering, and Marketing to enhance customer experience.
Torsh Inc. is an education technology company that provides coaching and professional development products to improve educator effectiveness. They are a growing SaaS organization with a collaborative and mission-driven culture.
Lead and coach a team of 4-6 Customer Success Managers across EMEA and APAC.
Drive retention and growth by supporting complex renewals and account expansion.
Collaborate cross-functionally to improve processes and customer outcomes.
The company specializes in device intelligence and online fraud prevention technology. It fosters a collaborative, inclusive workplace with a distributed team, valuing diverse perspectives and professional development.
Manage executive scheduling, correspondence, and follow-up for the CEO.
Conduct B2B lead research, outreach, and appointment-setting in energy industries.
Maintain CRM records and prepare weekly reports on prospecting and progress.
20four7VA is a recruiting and staffing company that matches virtual assistants with clients worldwide, focusing on developed markets. They offer training, upskilling, and a supportive contractor community for independent professionals.
Act as the first-level support for cancellation requests, diagnosing dissatisfaction and applying consultative retention strategies.
Manage friendly collections with delinquent clients, negotiating financial debts and preventing churn.
Analyze ad performance and account metrics to provide strategic guidance that maximizes partner results.
Grupo QuintoAndar is the largest real estate ecosystem in Latin America, using technology to simplify the entire housing journey from rental to buying and selling. With more than 3,100 employees across six countries, the company is backed by global investors and values remote-first flexibility, diversity, and innovation.