Ensure compliance with company policies and regulatory requirements.
Maintain accurate and detailed records of all account documentation.
Coordinate with the VCC Support teams for remote technical support, downtime reporting.
Verra Mobility is a company that focuses on high performance and breakthrough outcomes. The company values integrity, courage, collaboration, and growth, fostering an engaging work environment.
Be the company representative to Mission Critical clients on multimillion-dollar time sensitive projects.
Lead a team of employees, subcontractors and delegate client vendors to accomplish mission critical projects for client’s critical systems infrastructure projects.
Develop procedures, methods and testing scripts for clients, projects, internally and externally for complex power, hydraulic and cooling systems.
Veolia North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. They have more than 10,000 employees working at more than 350 locations across the continent which allows them to provide a multitude of large-scale projects, multidisciplinary work teams and an OHS-oriented work environment.
Lead the commissioning process, overseeing the installation, testing, and commissioning of BESS, EMS, power plant networks, and Balance of Plants.
Provide technical oversight by reviewing electrical engineering designs and documents, ensuring they meet project requirements and standards; develop technical documentation for commissioning procedures.
Coordinate cross-disciplinary teams, working closely with electrical, civil, mechanical, network, and software engineering teams to ensure seamless integration and delivery of projects.
Energy Vault is focused on owning, operating, and enabling resilient, dispatchable energy assets. They combine asset ownership with advanced technologies and integration expertise, building the next generation of critical energy infrastructure. The company has headquarters in Westlake Village, California and Lugano, Switzerland, and regional development across North America, Europe, Asia, and Australia.
Manage day-to-day support operations for a team of 8-10 Support Engineers.
Lead the onboarding, technical mentoring, and career coaching for all direct reports.
Partner with Support and CX Operations to refine workflows and improve internal tooling.
Tailscale is building software that makes it easy to securely interconnect people and their devices, no matter where they are. Founded in 2019 and fully distributed, they're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
Supervise and coordinate NOC activities to ensure network infrastructure availability and efficiency.
Monitor network performance, proactively implementing solutions to prevent service disruptions.
Develop and maintain standard operating procedures and best practices for the NOC team.
Honest Networks delivers high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. They are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan.
Design and build the full vetting and selection process.
Build and scale the subcontractor onboarding program.
Jetson aims to transition homes away from fossil fuels towards sustainable energy. They are building a vertically integrated home electrification company that values excellence, curiosity, and continuous improvement.
Assist field technicians remotely by monitoring their requests and helping with tasks such as configuring endpoints and switch ports.
Support dispatch and route optimization in NY, PA, CT, and NJ areas in the US.
Assist with all requests from the Director of Installation Services to help manage the daily operations.
Honest Networks delivers high-quality and affordable internet service as a catalyst for community growth. They are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan that values individuals with high integrity, a strong work ethic, and a passion for continuous learning.
Partner with SOC leadership to develop an understanding of analyst workflows and translate that understanding into a prioritized improvement agenda.
Own the identification, prioritization, and delivery of process and tooling improvements across SOC functions.
Build and maintain reporting infrastructure that surfaces meaningful SOC performance signal.
Huntress is a remote-first team founded in 2015 by former NSA cyber operators, working to make enterprise-grade cybersecurity accessible to businesses of all sizes. They secure more than 5M endpoints and 11M identities worldwide fostering a culture of inclusivity where every single member of the team is valued.
Motivate, coach, and develop professional individual contributors and supervisors who support the customer experience at Rover.
Partner with workforce management at both Rover and BPO partner sites teams to organize, prioritize and schedule work assignments to meet business needs.
Review customer contacts and identify ways to improve the customer experience, as well as own escalated customer contacts and resolve them.
Rover connects pet parents with trusted pet care across the U.S., Canada, Europe, and Australia. Headquartered in Seattle and Barcelona, they are a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. They were named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal.
Lead EPC project execution across solar, EV, and energy storage projects
Provide leadership and mentorship across project and construction teams
Ensure compliance with safety and regulatory standards
Dynamic Energy aims to decarbonize the grid by bringing more distributed renewable energy online across the U.S. They develop, finance, and build large-scale commercial and community solar, energy storage, and EV charging projects.
Improve cybersecurity posture through secure network design, firewall policy management, segmentation, and access controls.
Slingshot Aerospace is dedicated to making space safer and more secure. They are a team of builders, thinkers, and problem-solvers who believe that the next generation of space operations will be powered by better data and smarter software.
Guide customers through product operation, configuration, and best practices.
Troubleshoot hardware, software, and networking issues efficiently.
Deliver timely solutions and ensure customer satisfaction.
Cadwell specializes in products that directly impact patient care in clinical neurophysiology and sleep medicine. They are a collaborative, mission-driven team that invests in employee growth.
Monitor, prioritize, and coordinate clients’ overall status of technical support tickets and issues.
Proactively build strong relationships with key contacts of the customer operations organization.
Drive resolution for escalations, partnering with technical teams to bring issues to resolution.
Amwell transforms healthcare for all through technology and innovation. With almost two decades of experience, they serve large healthcare organizations in the U.S. and worldwide, fostering a culture of respect, inclusion, and collaboration.
Act as the point of contact for all contractor and third-party inquiries.
Coordinate and support all planning activities related to store renovations, maintenance visits, and other operational activities.
Review and sign off on completed work, ensuring that all tasks meet company standards before final approval.
Focal Systems is a Silicon Valley startup that automates and optimizes brick-and-mortar retail using deep learning computer vision. They have doubled in size every year since they started and are looking for exceptional talent to join the European team.
Supports issue resolution and maintains awareness of evolving program requirements.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Founded in 2012 and based in Alexandria, Virginia, they employ 300+ nationwide and support more than a dozen agencies.
Proactively resolve production concerns and assist the management team with balancing and assigning work daily.
Use reporting resources to deliver the most up-to-date data for the CV management team.
Maintain job aids and training documents; serve as an SME for process workflows on key clients.
Cotiviti provides healthcare solutions and analytics to its clients. They focus on improving healthcare outcomes and reducing costs through data-driven insights. The company is an equal opportunity employer that values its employees and offers a comprehensive benefits package.