Oversee, manage, and continue to iterate on end-to-end delivery of Devoted’s card-based and supplemental benefit offerings to drive a compliant and financially optimal member experience.
Set and monitor KPIs for card-based and supplemental benefit administration and delivery.
Partner cross-functionally with Devoted Member Experience, Guide, Integration Ops, and tech teams to drive improvement.
Devoted Health is on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. Founded in 2017, they've grown fast and now serve members across the United States.
Own production health, reliability, and operational support processes across critical systems and services
Lead incident response efforts, stakeholder communication, root cause analysis, and post-incident reviews
Design and implement AI-driven agents and workflows that automate support and operational tasks
Quanata is on a mission to help ensure a better world through context-based insurance solutions. They are an exceptional, customer centered team with a passion for creating innovative technologies, digital products, and brands. Quanata, LLC is wholly owned and funded by State Farm.
Define and evolve a practical support operations roadmap aligned to company priorities.
Own the structure and ongoing optimization of Salesforce Service Cloud.
Build reporting that provides visibility into support demand, trends and product pain points.
Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. They have helped over 150 customers maximize revenue, streamline operations, and maintain compliance. They are located across more than 120 countries.
Translates high-level departmental strategy into team-level goals.
Takes responsibility for the performance, reliability, and culture of the team.
Drives continuous improvement across workflows, processes, and operational practices.
Automox is a cloud-native IT operations platform that helps modern organizations. They are trusted by more than 2,500 leading companies and MSPs worldwide, including NASA, Yale, Xerox, Allbirds, and Unicef.
Help improve application health and reliability by building dashboards and analyzing operational trends.
Build operational processes for Incident, Problem, and Change Management that are pragmatic and lightweight.
Connect systems, data, and teams to reduce fragmentation across tools and improve operational visibility.
Turnitin partners with educators and institutions to develop learning integrity solutions. They are a global organization with team members in over 35 countries and have a remote-first culture and a diverse community of colleagues who desire to make a difference in education.
Serve as the primary point of contact for quoting and renewal support on the CS side, troubleshooting issues in Salesforce and our quoting tools.
Help shape the CS tech stack of the future, whether that means optimizing existing tools, sunsetting what isn't working, or experimenting with new approaches that combine AI and automation.
Build and maintain lifecycle processes, playbooks, and automation rules that support customer outcomes and business growth
Affinity's Relationship Intelligence platform empowers dealmakers to find, manage, and close more deals by using data exhaust from interactions. They have more than 3,000 customers worldwide and are backed by Silicon Valley firms, and have been Fortune Best Workplaces certified for 5 years.
Own day-to-day People Operations including onboarding, offboarding, and documentation.
Operate as the power user across InMarket's HR technology stack, leading configuration and integration.
Build and maintain executive-level dashboards covering headcount, retention, and performance trends.
InMarket is a leader in 360-degree consumer intelligence and real-time activation for top brands. They utilize a data-driven marketing platform to build targeted audiences, activate media in real-time, and measure success, with a commitment to diversity and inclusion.
Drive execution and shape priorities across GiveDirectly.
Lead analytics and decision support.
Improve systems, processes, and operating rhythms.
GiveDirectly delivers cash directly to people living in poverty. They have given over $1B to 2+ million people across 15 countries and has been recognized as one of Time100’s Most Influential Companies of 2026.
Partner with functional leads to improve processes, workflows, and tools for scalable operations.
Develop insightful reporting and data insights for the Client Advisory Services team and leadership.
Help design and improve processes and manage post-sales tools that support scalable operations.
Optro is a leading audit, risk, ESG, and InfoSec platform, having surpassed $300M ARR and continuing to grow. They are one of the 500 fastest-growing tech companies in North America for the seventh year in a row and their customers love them.
Partner daily with BPO leadership to own performance rhythms; manage outcomes by ensuring BPO teams embody and amplify Wealthsimple’s brand, values, and standards.
Own daily operational monitoring—tracking service level adherence, quality, CSAT, and handle time; diagnose root causes.
Lead and prepare operational reviews with partners; approach problems from first-principles to identify and lead initiatives.
Wealthsimple's mission is to help everyone achieve financial freedom – by making financial services simple, transparent, and low-cost. We're Canada's largest fintech, trusted by over 3 million clients with more than $100 billion in assets. They move fast, own their work, and care deeply about the people using their products.
Partner with Security Engineering, Risk, Product, and Infrastructure teams to bake security and compliance into the process.
Dive deep into the security stack to identify execution blockers and actively architect the technical solutions to implement them.
Define the technical milestones for high-stakes initiatives like Zero Trust and IAM overhauls, translating a broad vision into a precise execution roadmap.
Human Interest aims to provide all workers access to retirement benefits. They are a high-growth fintech company that is financially backed by investors such as BlackRock, TPG, and SoftBank.
Serve as the CCO’s trusted thought partner, helping to see around corners and translate strategy into executable plans.
Own program management for non-sales commercial projects spanning marketing, operations, and cross-functional initiatives.
Deploy AI agents and build AI-powered workflows that meaningfully improve commercial team productivity and decision-making.
Impiricus is the first and only AI-powered HCP Engagement Engine. They ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need. Impiricus was named the #1 fastest growing company in North America in 2025.
Build and nurture productive partnerships with Centers of Excellence, HR Business Partners, employees, and managers.
Effectively prioritize and manage Tier 1 and 2 HR cases across time zones and teams to ensure SLA adherence.
Execute Global People Product-aligned processes with a focus on enhancing the employee experience.
ServiceNow, founded in 2004, provides AI-enhanced technology. It is a global market leader with over 8,100 customers, including 85% of the Fortune 500, connecting people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Serve as a primary RevOps point of contact for NAMER Sales Development Front Line Managers.
Conduct ad-hoc analyses on SDR performance data to surface actionable insights.
Identify bottlenecks in the sales development process and suggest improvements to workflows, handoffs, and qualification criteria.
Vanta helps businesses earn and prove trust by enabling companies to practice better security and prove it with ease. They have a kind and talented team, and empower companies to improve and prove their security.
Optimize prospecting efforts within Outreach, including building sequences and managing target lists.
Develop reports on sales performance and provide insights, ensuring data integrity across systems.
Collaborate with Marketing to align on target accounts and facilitate communication between teams.
Huntress, founded in 2015 by former NSA cyber operators, is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. They work closely with security teams and service providers to offer cybersecurity. that is accessible.
Design, document, and implement scalable people operations workflows and compliance processes.
Own the strategy and management of the People technology stack, including implementing a modern HRIS and AI service desk.
Build the foundation for People data governance, reporting, and analytics to provide workforce insights.
Cadence is building a remote healthcare delivery system focused on proactive, daily health monitoring for older patients to keep them healthy at home. The company is a fast-growing healthtech startup supporting tens of thousands of patients nationwide with an AI-powered clinical model.
Own and maintain the roadmap for Zendesk and related tooling across clinical, records management, member support, and provider support.
Work closely with clinical and service team Leads through workflow mapping and discovery sessions to identify bottlenecks and automation opportunities.
Evaluate and prioritize AI agent opportunities in Zendesk and other platforms, assessing feasibility, ROI, and operational risk.
Vida Health is a virtual, personalized obesity care provider that utilizes evidence-based treatment to help patients manage obesity and related conditions. Vida's team takes a whole-person approach to care, helping people lose weight, reduce stress and improve their overall health.
Lead the design, execution, and continuous improvement of operational processes across the organization.
Manage and mentor operations staff, serving as a key liaison between sales and programs teams.
Oversee tool implementation and operational infrastructure projects, proactively identifying inefficiencies.
Vocal Media is focused on developing leaders, policies, and a team culture that embraces diversity and equity to deliver high-quality services to clients and creators. They operate with a commitment to fostering a diverse staff and a healthy organizational environment.
Define and maintain the AI and workflow automation roadmap for People Operations, prioritizing use cases based on business value and feasibility.
Design, build, and deploy AI and automation solutions in partnership with People Tech and IT, ensuring they meet security, compliance, and user experience standards.
Monitor performance dashboards, lead continuous improvement of workflows, and measure impact through key metrics in collaboration with the People Insights Manager.
TKO Group Holdings is a premium sports and entertainment company that owns iconic properties like UFC and WWE. It is a large, globally-focused organization with a dynamic culture that partners with major sports rights holders through its subsidiaries.
Reporting to the CEO, you will lead Engineering, Test, IT Operations, and Deployment teams.
Working with Product Management, drive Medrio’s AI-first engineering strategy for software that customers trust.
Own Medrio’s security posture and ensure on-time renewal of ISO 27001/27701, SOC 2, HIPAA, and GDPR.
Medrio is a company that looks for smart, capable, and conscientious people to help them expand their product capabilities, grow their business, and better serve their customers. The Medrio team is made up of individuals with a wide array of skills and interests, but all have a passion for providing the best possible user experience for their customers.