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20 jobs similar to Network Operations Center Senior Associate

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US

  • Support the design and management of network infrastructure, including LAN, WLAN, SD-WAN, and SDA, across hundreds of sites globally.
  • Perform network monitoring, configuration, and provisioning for switches, routers, and wireless equipment, utilizing tools like Cisco Prime and Ekahau.
  • Develop solutions to complex problems, manage vulnerability patching, produce documentation, and escalate issues to vendors as required.

Empower AI provides AI and IT solutions to elevate the workforce and drive digital transformation for U.S. federal government agencies. Headquartered in Reston, Va., the firm has decades of experience in Health, Defense, and Civilian missions, with a recognition as a 2024 Military Friendly Employer committed to hiring active-duty and veteran employees.

US UK

  • Deploy, configure, maintain, and support LAN infrastructure across remote Global Sensor Network sites.
  • Troubleshoot complex connectivity issues involving routing, switching, VLANs, DNS, DHCP, NAT, VPNs, and IPsec tunnels.
  • Improve cybersecurity posture through secure network design, firewall policy management, segmentation, and access controls.

Slingshot Aerospace is dedicated to making space safer and more secure. They are a team of builders, thinkers, and problem-solvers who believe that the next generation of space operations will be powered by better data and smarter software.

Global

  • Assist field technicians remotely by monitoring their requests and helping with tasks such as configuring endpoints and switch ports.
  • Support dispatch and route optimization in NY, PA, CT, and NJ areas in the US.
  • Assist with all requests from the Director of Installation Services to help manage the daily operations.

Honest Networks delivers high-quality and affordable internet service as a catalyst for community growth. They are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan that values individuals with high integrity, a strong work ethic, and a passion for continuous learning.

US

  • Maintain Server Operating Systems running on physical and VM platforms.
  • Install, Upgrade, and Maintain Monitoring Application Software running on a variety of Operating Systems.
  • Deliver customer communication to the appropriate level of understanding to ensure a successful outcome.

Cayuse fosters technical solutions that meet customer needs, promotes teamwork, and prioritizes quality in deliverables. They value innovation, excellence, collaboration, adaptability, and integrity. They are an equal opportunity employer.

Poland

  • Act as the 3rd-level escalation point for complex issues in CDN and Edge Network products, diagnosing advanced problems with caching, DNS, routing, SSL/TLS, and web security.
  • Take ownership of high-severity incidents and drive resolution by collaborating with Engineering, Network, and Operations teams, and assist with root cause analysis and preventive measures.
  • Provide technical guidance and mentorship to L1 and L2 Support Engineers, maintain internal documentation, and participate in post-incident reviews and improvement initiatives.

Gcore is a global provider of infrastructure and software solutions for AI, cloud, network, and security, powering real-time communication, streaming, enterprise AI, and secure web applications. The company has a team of over 550 professionals and partners with leading technology firms like Intel and NVIDIA to build foundational infrastructure for an AI-driven world.

US

  • Answer support tickets from end users and troubleshoot issues.
  • Configure cameras for optimal performance and adjust user access.
  • Monitor network infrastructure and assist field installation teams.

Allied Universal Event Services is a leader in crowd management and event staffing, providing services at sports stadiums, concerts, festivals, and convention centers. They offer flexible part-time work and opportunities in event staff, security, and operations, fostering a welcoming, collaborative, and innovative team environment.

Global

  • Direct the upstream data team to extract, normalize, and validate legacy network configurations.
  • Analyze complex, custom-designed legacy networks and map them to standardized target-state architectural archetypes.
  • Lead targeted interviews with client SMEs to determine if complex routing or firewall configurations are driven by strict regulatory mandates.

Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. With nearly 1000 full-time professionals, Miratech has a values-driven organization and a culture of relentless performance.

$110,000–$125,000/yr
US Unlimited PTO

  • Assist in deploying enterprise network infrastructure solutions.
  • Configure and support routing, switching, wireless, firewall, and VPN technologies.
  • Troubleshoot network connectivity, routing, switching, wireless, and security-related issues.

Myriad360 delivers enterprise networking solutions. They foster inclusion and enable employees to work to the best of their ability, with an accessible and engaged executive team.

US Canada

  • Ensure compliance with company policies and regulatory requirements.
  • Maintain accurate and detailed records of all account documentation.
  • Coordinate with the VCC Support teams for remote technical support, downtime reporting.

Verra Mobility is a company that focuses on high performance and breakthrough outcomes. The company values integrity, courage, collaboration, and growth, fostering an engaging work environment.

Global

  • Create, deploy, and manage high performing servers.
  • Deliver millions of requests globally with sub-second latency.
  • Shape something from the core, without legacy infrastructure.

Entefy is working to create the fastest data syncing experience ever built. They hold their data syncing, consistency and uptime to the highest standards and are looking for someone to manage high performing servers.

$2,033–$2,033/mo
Mexico 2w PTO

  • Monitor and triage alerts across security, network, systems, and cloud environments.
  • Perform initial troubleshooting and document findings clearly.
  • Escalate incidents to SNOC Engineer II or senior teams when resolution exceeds Tier I scope.

DYOPATH is dedicated to providing stable, reliable, and secure operations. They are committed to learning, collaboration, and continuous improvement and has a supportive team environment.

Philippines

  • Provide IT assistance and training to team members, responding to technology-related requests and resolving issues.
  • Answer, evaluate, and prioritize incoming requests for assistance regarding hardware, software, networking, and other computer-related technologies.
  • Perform network troubleshooting, configure network components, and assist with maintaining network operations and user account management.

GR8 Global is a firm forged by an alliance of top 100 U.S. accounting firms with the objective of redefining the workplace while providing additional value to partners. It prioritizes a positive and inclusive culture, focusing on matching talented professionals outside the U.S. with work opportunities in audit, accounting, and finance.

US

  • Design & Implementation: Lead the technical delivery of B2B T2 level solutions, including SD-WAN, MPLS, SASE, and Carrier Grade Circuits.
  • Advanced Troubleshooting: Resolve complex routing issues involving OSPF, EIGRP, BGP, MPLS, and SDWAN.
  • Voice Engineering: Configure and troubleshoot SIP, PRI, Hosted PBX, and Fax over IP services.

AireSpring provides Cloud Communications, Managed Connectivity and Managed Security. They are family owned, have 22,000 enterprise locations worldwide and have earned more than 100 industry awards.

Global

  • Act as the 3rd-level escalation point for complex technical issues related to CDN and Edge Network products.
  • Diagnose and resolve advanced issues involving caching, DNS, routing, load balancing, SSL/TLS, and web security.
  • Take ownership of high-severity incidents (P1/P2) and drive resolution in collaboration with Engineering, Network, and Operations teams.

Gcore provides infrastructure and software solutions for AI, cloud, network, and security. They have 550+ professionals and offer a global team environment.

$156,808–$156,808/yr
Canada

  • Manage day-to-day support operations for a team of 8-10 Support Engineers.
  • Lead the onboarding, technical mentoring, and career coaching for all direct reports.
  • Partner with Support and CX Operations to refine workflows and improve internal tooling.

Tailscale is building software that makes it easy to securely interconnect people and their devices, no matter where they are. Founded in 2019 and fully distributed, they're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

$140,000–$230,000/yr
US

  • Collaborate with Engineering, Product, and Operations to manage a global fleet of tens of thousands of media players and smart speakers.
  • Build tools in Bash and Golang for fleet management and investigate network issues, collaborating with customer Network Engineers.
  • Refine observability pipelines and processes to ensure efficient monitoring and support for distributed device management.

QSIC is a technology company that reinvents in-store audio by using audio, AI, and creativity to drive growth for retailers and brands. With team members in Australia, the US, and Mexico, they power thousands of stores across three continents, reaching over 100 million shoppers monthly, and received Series B funding in 2025.

US

  • Oversee all Wi-Fi aspects of the Task Order and serve as the main point of contact for all technical issues.
  • Design, configure, and troubleshoot enterprise wireless local area networks (WLAN).
  • Produce technical design documentation, standards, and implementation guidance.

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well-planned information management environment. They embody the principle of utilizing the best of information technology to meet the business needs of Federal Government customers.

  • Provide technical support to KVH partners and their customers.
  • Monitor network health and take corrective action when needed.
  • Provide excellent technical diagnostic skills for diagnosing and resolving customer incidents.

KVH Industries provides solutions that connect, protect, and innovate for a better world. They serve a global base of customers with innovative technology.

Europe

  • Troubleshoot complex customer issues across networking, APIs, and communications products.
  • Investigate using tools like Postman, cURL, Wireshark, Linux terminal and our internal tooling.
  • Collaborate with customers, vendors, and engineering teams to resolve cases.

Telnyx is building the future of global connectivity, from architecting a global, multi-cloud IP network to bringing hyperlocal edge technology. They solve real-world problems through innovative connectivity solutions and foster an environment of continuous learning and growth for their team.

$120,000–$140,000/yr
US

  • Troubleshoot and resolve network/systems problems.
  • Design, develop, and troubleshoot systems.
  • Maintain current technical skills in network expertise.

EPlus believes technology is a people business and are driven to deliver solutions. The team values collaboration, innovation, and extraordinary results.