Source Job

$106,600–$165,300/yr
North America Canada

Ensures the production reliability and scalability of customer application(s) and infrastructure services from an operations perspective. Responsible for restoring database/application services, guiding SRE and CS operations on any database-related issues. Develop automation tools to facilitate and improve day-to-day operations, like Ansible and scripting in Python/Ruby.

Postgres MySQL MariaDB Linux Python

20 jobs similar to Database Escalation Engineer - Federal

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Brazil

Responsible for the availability, performance, integrity, and security of the databases. Core responsibilities include installation, administration, operations, support, and maintenance, monitoring & upgrading of database servers to ensure availability, security, with optimal performance. Troubleshoot complex database issues in an accurate and timely manner, ensuring compliance with SLAs / OLAs.

Established in 1994, Object Edge is an award-winning digital consultancy working with leading global brands.

$129,000–$155,000/yr
US

Keeps games and internal tooling running at scale Owns architecture, scalability, observability and resilience of databases. Provides tools to enable software engineering teams to meet design requirements.

Data Reliability Engineering at Bungie is a core team of the Central Tech area that keeps our games and internal tooling running at scale.

Unlimited PTO

Manage RDBMS and NoSQL solutions to ensure database performance. Implement and manage replication chains, partitioning / sharding, backups. Assist development teams in creating, optimizing, and problem solving with RDBMS and NoSQL solutions.

Xsolla empowers game developers by providing support and resources to bring their games to life and partners with industry leaders like Valve, Twitch, and Ubisoft.

$110,400–$130,000/yr
US Unlimited PTO

  • Manage, optimize, and secure critical database environments in a high-performance, innovative technology setting.
  • Oversee both on-premises and cloud-based SQL Server and MySQL platforms, ensuring stability, reliability, and scalability.
  • Collaborate closely with Cloud Engineering, Application Development, and PMO teams to enhance system resilience and operational uptime.

This position is posted by Jobgether on behalf of a partner company.

Europe

  • Write and maintain software-defined declarative infrastructure, at scale.
  • Deploy, scale, and manage containerized applications using Kubernetes, docker, and other related tools.
  • Develop systems, web services, and automation tools that are thoroughly specified, documented, and testable.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Canada 5w PTO

Design, implement, and evolve large-scale, cloud-native infrastructure supporting MariaDB's global SaaS platform. Lead reliability and scalability initiatives, driving automation and resilience through infrastructure-as-code and GitOps practices. Proactively identify and remediate systemic reliability issues, ensuring high service availability and performance across multi-cloud environments.

MariaDB is making a big impact on the world and is the backbone of applications used everyday, including 75% of the Fortune 500 companies.

$175,000–$195,000/yr
US

Lead lifecycle management, including schema design, migrations, replication, partitioning, upgrades, and DR planning. Architect, administer, and optimize high-availability PostgreSQL clusters supporting both OLTP and OLAP workloads. Automate processes to improve availability and scalability in production environments.

WeightWatchers is a global digital health company and the #1 doctor-recommended behavioral weight health program in the world, helping millions build healthy habits.

$110,400–$130,000/yr
US Unlimited PTO

  • Ensure the reliability, performance, and security of database environments.
  • Support on-premises and cloud-based platforms, including SQL Server and MySQL on AWS.
  • Troubleshoot complex issues and drive improvements to enhance database operations.

This position is posted by Jobgether on behalf of a partner company.

India 5w PTO

  • Serve as the primary escalation point for L1/L2 support on high-impact production issues.
  • Analyze and resolve problems across endpoints (Windows, macOS, mobile devices), networking, cloud services, and critical enterprise applications.
  • Perform detailed root cause analysis and develop preventative actions.

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants, offering best-in-class capabilities and shopper experiences. Backed by leading investors and headquartered in Chicago, it is one of the fastest-growing tech companies.

Europe Unlimited PTO

  • Own and operate AWS Aurora (PostgreSQL) in a high-load production environment.
  • Design and evolve schemas for large transactional domains.
  • Analyze and optimize slow queries and production metrics.

Ruby Labs is a leading tech company that creates and operates innovative consumer products, offering opportunities across health, education, and entertainment. Their innovative teams are driving the future of consumer-led products.

US

  • Lead the implementation and deployment of database solutions at client sites.
  • Provide ongoing technical support to clients, including troubleshooting issues, resolving performance bottlenecks, and addressing system failures.
  • Engage with clients to understand their business objectives, challenges, and technical requirements.

TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. Our strong open-source community roots, innovative products and inclusive culture draw passionate and dedicated people to our company.

$120,000–$170,000/yr
US Unlimited PTO

  • Collaborate with Product, Design, Operations, and Security to deliver well-architected, scalable compute solutions.
  • Participate in technical architecture discussions with a focus on query engines, storage systems, and distributed database design.
  • Champion a culture of technical excellence and innovation, influencing engineering direction across multiple teams or domains.

dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. They have grown into the leading analytics engineering platform since 2016 and now serve over 5,400 dbt Cloud customers.

$59,547–$64,824/yr
Europe

  • Design technical solutions that meet business needs.
  • Configure and develop scripts on the ServiceNow platform in accordance with backlog user stories.
  • Process ServiceNow incidents transmitted by functional administrators (level 2 assistance).

Talan is an international consulting group specializing in technological transformation and innovation, established in 2002.

$110,400–$130,000/yr
US Unlimited PTO

  • Ensure the reliability, performance, and security of database environments.
  • Support database development, deployment, troubleshooting, and optimization.
  • Contribute to high-availability, secure, and high-performing databases.

This position is posted by Jobgether on behalf of a partner company.

Vietnam

  • Scale, tune, and operate high-throughput MariaDB environments supporting global products and services.
  • Reduce manual operational work by building automation and improving consistency across database workflows.
  • Strengthen database security through disciplined access controls, patching, upgrades, and safe operational practices.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$50,000–$57,000/yr
Global

  • Provide technical support and interact with customers daily.
  • Manage support cases from beginning to end.
  • Develop and maintain relationships with customers to help them be successful.

Tiger Data, formerly Timescale, sets the standard as the fastest PostgreSQL platform for modern workloads trusted by more than 2,000 customers.

Japan 3w PTO

  • Manage day-to-day database operations including monitoring, configuration, upgrades, scaling, backups, and data migrations.
  • Continuously improve database operations through automation, tooling, and process optimization.
  • Manage backups, replication, failover, and disaster recovery (DR) strategies to ensure business continuity.

PayPay Card Corporation provides users a FinTech service that is more accessible and convenient compared to previous credit cards and credit services, by integrating with the PayPay payment platform. They are looking for passionate people to refine their products and promote cashless payments in Japan.

  • Implement and maintain API endpoints, services, and workers.
  • Write efficient and concise SQL queries for the app and data reporting.
  • Design and build systems for maximum performance, reliability, and scalability.

ClickUp created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI.

$149,250–$246,300/yr
North America Canada

  • Drive innovative solutions, primarily around ServiceNow’s data platform, that enable next-level business impact via NowAssist and Agentic AI capabilities.
  • Build compelling solutions, demonstrations, and proof-of-concepts to showcase the transformative value of the ServiceNow platform to our customers.
  • Develop robust and innovative architectures that leverage the full potential of ServiceNow’s data platform to support data ingestion, transformation, integration, analytics, and actionable insights aligned with customer objectives.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

$114,300–$188,600/yr
North America Canada Unlimited PTO

  • Work on key strategic projects for ServiceNow, driving actionable recommendations and results.
  • Help drive the operational cadence of various businesses and functions.
  • Develop project scopes and objectives, involving all relevant stakeholders.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations for better work. The company embraces a fast-paced, collaborative, and innovative high-growth environment.