The LCM serves as the client’s primary point of contact and works with all their providers such as doctors, specialists, pharmacists, social services providers, and others to make sure everyone is in agreement about the client’s needs and care. The LCM manages client cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner.

As a Cleo Specialist, you will play a crucial role in ensuring exceptional member experiences for our organization's members. Using your expertise in adult caregiving, you will support members in both 1:1 and group settings as well as consult with your colleagues on the Guide Team to provide holistic care.

The role enhances the customer education experience by providing a high level of customer service and educational opportunities. This includes post-sale remote installation and education through applications training and veterinary scanning techniques. The individual will troubleshoot ultrasound technical support issues, serve as a lab instructor at Sound’s Academy of Veterinary Imaging, and provide onsite education and installation as needed.

The RD colleague has the primary responsibility for supporting goals and objectives of the care enhancement program by providing telephonic care and resource utilization for members in an appropriate, efficient, and cost-effective manner while ensuring high quality care. The RD colleague has responsibility for the provision of member care within their scope of practice, coordinating with the Primary Care Provider (PCP), and all other members of the health care team to support appropriate total healthcare management.

At Frontera, you’ll be at the forefront of an innovative care model that leverages digital phenotyping, intelligent assessment tools, and asynchronous supervision technology to expand access and improve outcomes. You’ll lead and mentor RBTs with intention, ensuring high-quality implementation and meaningful professional development. The BCBA will operate within Local, State and Federal Regulations as well as adhere to all Frontera policies and procedures.

The CRA II is a seasoned, experienced professional in monitoring and site management. Responsibilities will be dependent upon the type and timing of the program to which the CRA II is assigned and typically include activities involving start-up and study implementation, on-site monitoring of clinical research studies as well as on-going site management. Incumbents work independently as a study team member.

Performs basic nursing skills and serves under the direction and supervision of the practice physician and/or registered nursing staff, greets and escorts patients, prepares exam rooms, assists with exams, schedules appointments, educates patients, maintains quality control logs, ensures medical equipment is in proper working condition, and assists with office administrative tasks.

As a Clinical SLP Manager, you’ll deliver services to students and school partners, support providers and school district partners in a specific region, and collaborate with clinical and operational leadership to build and improve programs. You will provide mentorship, coaching, and clinical support to providers; own the clinical relationship with school partners; and build a community for providers through engagement and professional development.

We are looking for an energetic, enthusiastic genetic counselor to provide telehealth (video or phone) genetic counseling consultations, outreach, and review of test orders for patients with a variety of indications, including hereditary cancer risk, cardiogenetics, rare disease, early cancer screening (liquid biopsy), and pharmacogenetics. The majority of consultations are geared towards a discussion of consumer-initiated testing results, but there are also some more “traditional” pre- and post-test counseling referrals.

Coordinates all aspects of the clinical site monitoring services, assessing for protocol and regulatory compliance. Responsibilities include driving investigative site and patient recruitment, conducting source data verification, assessing drug accountability, data collection, (regulatory) document collection, performing qualification, initiation, monitoring and close out visits at investigational sites in accordance with corporate, sponsor and regulatory standards.