ServiceNow is seeking an Sr. Director, Industry Solution Design & Performance to lead the cross-industry, global solution design capability spanning Technology, Telco, Manufacturing, Retail, Healthcare, Financial Services, Public Sector and others. This leader is ultimately responsible for owning voice of the customer-backed solution development . Success is defined as architecting a prioritized set of solutions across industries that drive outsized pipeline and NNACV growth within the respective industries.
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This role is ideal for someone who wants to take ownership and drive impact across product, ops, and customer strategy in a fast-moving environment. You'll partner directly with our Leadership and EPD team to help launch new client engagements, manage complex cross-functional initiatives, and help shape the future of our product. The role will evolve as our business grows and focuses on client onboarding and success, drive internal product & resource ops, and execute strategic growth initiatives.
As a Senior Pricing Strategy Manager, you will lead and advise on strategic Pricing and Packaging recommendations to drive growth for ServiceNow's innovation. Partner with Product Pricing Strategy leadership to develop monetization strategies across ServiceNowβs product portfolio. Define, track and measure product pricing KPIs, and operationalize monetization strategies, working cross-functionally across product management, operations, sales, marketing, finance, and legal.
As a Senior Pricing Strategy Manager, you will lead and advise on strategic Pricing and Packaging recommendations to drive growth for ServiceNow's innovation. Partner with Product Pricing Strategy leadership to develop monetization strategies, using qualitative and quantitative market insights, and manage key stakeholders.