This role involves bridging the gap between business needs and possible solutions by leveraging knowledge of business operations and certain applications used by internal/external customers. The role will support Finance ticketing application called SoFinance and FSS and Banking HUB along with other Domain level SharePoint sites.
As a Senior Business Analyst, you will collaborate with product leaders and development teams to deeply understand customer problems through data-driven analysis. You will translate insights effectively, organize work, contribute to solutions that realize customer and business value, and help improve product analysis methodologies and tools.
We’re looking for an Operations Data Analyst to help drive operational excellence across our Customer Experience and Business Operations teams. In this role, you’ll analyze customer service trends, operational workflows, and key business KPIs to surface insights that will improve customer satisfaction, streamline internal processes, and inform strategic decisions. You’ll collaborate closely with teams across Customer Service, Operations, Product, and Leadership.
Help Knapsack turn product behavior and business performance data into actionable insight — enabling smarter decisions, faster learning, and clearer execution across teams. You’ll work cross-functionally with product, engineering, customer success, sales, and the executive team to help define what we measure , why it matters , and how we act on it.
We’re looking for a fast, creative, forward-thinking professional with a strong background in managing multiple projects at once, comfortable with figuring things out as you go, defaulting to action, and adapting to additional responsibilities. You'll work closely with sales, onboarding, and operations teams to manage various customer onboarding projects and initiatives.
The Associate, Operational Strategy manages (Artificial Intelligence) projects by defining the AI roadmap, driving implementations, supporting performance monitoring and providing critical data to the company's internal business partners and leaders to drive strategic and tactical decision-making. Support (Artificial Intelligence) projects that have a high level of complexity, visibility, and impact across the organization. Leads the governance process on behalf of operations.
You will work directly with the founder to own critical financial projections, support business operations, and lead strategic initiatives across finance, marketing, sales, and internal systems. You’ll gain hands-on experience in all facets of building a tech-driven company from the ground up. This is a unique opportunity for someone who wants to break into the venture capital or startup ecosystem.
Serves as an internal consultant to the business, helping define, document, and implement business process improvements. Works with stakeholders to understand requirements, assess operations, and identify opportunities. May support and/or lead process improvement projects, ensuring adherence to business, budget, and other requirements.
This position assists the manager by providing leadership and direction to assigned analysts on the ROPS special projects and analytics team and is responsible for leading and/or actively supporting the execution of strategic initiatives, process re-design, analytical report development, and special projects.
Reprise Financial is seeking an experienced Sr. Business Analyst to join our Project Management team to gather requirements, design and implement solutions in our Originations, Servicing and Accounting systems. The role is responsible for leading business process changes, identifying and tracking deliverables, testing and documenting necessary changes and engage with Compliance, IT, and Operational units for tracking and delivering audit-related activities.