Partner with customers to translate pre sales command plans and desired business outcomes into clear, actionable objectives.
Guide customers on how to use the GitLab platform, best practices, and common use cases to support adoption and value realization.
Act as the primary GitLab liaison for your customers, coordinating responses to questions, issues, and escalations.
GitLab is the intelligent orchestration platform for DevSecOps. They enable organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. Their high-performance culture is driven by their values and continuous knowledge exchange, enabling team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Manage projects for public sector clients, overseeing scope and timelines.
Serve as a trusted advisor, anticipating customer needs based on data.
Coordinate across teams to optimize customer service delivery.
Granicus is dedicated to transforming the Govtech industry by uniting governments and their constituents through technology. With 25 years of experience, they serve 5,500 federal, state, and local government agencies, empowering stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada.
You will handle inbound customer service calls regarding general queries, advice and progress checks.
Assist with appointment booking and payment calls.
Capture data with great attention to detail.
Teleperformance is a global outsourcing contact center with numerous UK sites, known for its strong work ethic and excellent results. They are recognized as a great place to work, offering fantastic service and career opportunities.