Remote Customer service Jobs • CSS

As a Customer Success Engineer, you will help to support a portfolio of clients and manage the technical details of their implementation, onboarding, adoption and growth. Understand the challenges faced by your clients, guide them to define meaningful requirements, and create innovative solutions to ensure they are successful in achieving their objectives.

This role provides skilled support for customers using Moodle-based Learning Management Systems (LMS) and integrated products. The position involves substantial technical work and communication with both clients and internal teams. Duties include taking ownership, triaging, and responding to tickets within agreed service levels.