Troubleshoot and resolve technical issues across Bolt.new and StackBlitz via email, chat, and occasional video calls.
Surface bugs, product gaps, and patterns to Product and Engineering with clear, actionable context.
Create and improve self-serve resources: documentation, how-tos, and AI knowledge base content that empowers users to succeed independently.
StackBlitz is behind WebContainers, the technology that runs Node.js in the browser. They're a globally distributed, fully remote team of passionate engineers, designers, and creatives building the future of software development, with over a million developers using their blazing-fast online IDE every month.
Provide exceptional assistance to incoming tickets according to SLAs and KPIs.
Troubleshoot technical and product-related issues across multiple platforms.
Maintain a high standard of communication and investigation quality.
POWR is a leading website plugin platform used by hundreds of thousands of businesses worldwide. Our apps provide merchants with customizable, easy-to-use solutions to help them grow their businesses online. We focus on solving real problems, helping users succeed, and actively contributing to retention, reviews, and revenue growth.
Deliver consistently exceptional customer experiences to every Webflow user.
Assist customers in support queues utilizing various tools such as Zendesk, Zoom and Jira.
Document and report bugs, resolve issues, and foster collaboration within the team to ensure top-tier customer satisfaction.
Webflow is building the world’s leading AI-native Digital Experience Platform, and they're doing it as a remote-first company built on trust, transparency, and a whole lot of creativity. They empower teams to design, launch, and optimize for the web without barriers.
Use technical expertise and customer service skills to resolve questions for online merchants
Communicate clearly in writing to both technical and non-technical people
Identify patterns, recommend improvements, troubleshoot and escalate bugs to engineering
Recharge is the subscription platform for innovative brands, committed to building the future of commerce around customer retention. They are known for product innovation and focus on ease of use, with over 20,000 brands globally.