Handles inbound and outbound inquiries regarding customers requesting to downgrade or disconnect services.
Maximizes all retention and sales opportunities, resolves customer issues and ensures an optimal level of quality customer service.
Achieves and exceeds targets by resilience and demonstrating strong negotiation skills to save customers from disconnecting services.
Cogeco Inc. is a growing competitive force in the North American telecommunications and media sectors, serving 1.6 million residential and business subscribers. Cogeco constantly strives to create an environment that welcomes and nurtures all, prioritizing the health and well-being of its colleagues.
Responsible for connecting with potential clients and scheduling travel consultations. Assist in coordinating consultations between clients and travel specialists. Maintain accurate records of communications and scheduled appointments.
Destination Knot is a trusted travel services company dedicated to providing personalized planning for vacations, cruises, and getaways.
Independently develop top-quality digital products from start to finish for new and emerging startups. Create high-quality user interfaces and comprehensively manage end-to-end projects. Collaborate with inspiring startup clients.
Zypsy is a design studio founded in 2018 in San Francisco, primarily for startup founders, consisting of strategists, designers, developers, and entrepreneurs.