Remote Customer service Jobs · Cybersecurity

Job listings

Global Unlimited PTO

  • Build and maintain strong relationships with enterprise customers, ensuring successful onboarding and value realization.
  • Drive product utilization by aligning capabilities with customer goals and delivering strategic reviews.
  • Own renewals by monitoring customer health metrics, mitigating risks, and maintaining high satisfaction.

Teramind pioneers a predictive, AI-driven approach to safeguarding organizations' people, data, and operations. They are a global leader in user behavior analytics, insider risk management, and workforce intelligence, empowering businesses to transform data into a strategic asset.

$180,000–$225,000/yr

  • Lead and develop a team of Customer Success Managers.
  • Ensure customers operationalize NodeZero across their environments and workflows.
  • Engage directly with executive stakeholders to align on goals and long-term value.

Horizon3.ai is a cybersecurity company that enables organizations to proactively find and fix exploitable attack vectors. They are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners.

  • Establish long-term relationships within assigned accounts while developing an understanding of the client’s strategic goals.
  • Provide project leadership, coordination, and architectural guidance for the customer’s cybersecurity, Zero Trust, and Illumio product initiatives.
  • Be a customer advocate within Illumio to ensure escalations are resolved in a timely fashion.

Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. They are recognized as a Leader in the Forrester Wave™ for Microsegmentation, and they enable Zero Trust, strengthening cyber resilience.

$120,000–$140,000/yr
US Unlimited PTO

  • Build and foster relationships with customers while driving engagement, retention and expansions.
  • Act as a trusted advisor to develop success plans aligned to the business objectives and strategic priorities of the customer.
  • Proactively identify issues and coordinate with SafeBreach teams to remediate issues as they are identified.

SafeBreach is the leader in enterprise-grade exposure validation, providing brands with capabilities to understand, measure and remediate threat exposure and associated cyber risk. SafeBreachers are friendly, collaborative, and hard working with an amazing culture, and they are looking to add more awesome people to their growing team!