Red Hat's Services team is seeking an experienced and highly skilled support engineer or systems administrator (10-15 years experience) to join as Technical Account Manager for Telco customers covering Red Hat OpenStack and Red Hat OpenShift Container Platform. In this role, you will provide personalized, proactive technology engagement and guidance and cultivate high-value relationships with clients. You will also debug, test, and resolve issues.
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USD/year
Manage the customer adoption lifecycle for a book of named accounts, including onboarding, value realization, expansion, and turning customers into graph advocates. Lead post-sales technical value-selling efforts, positioning solutions, delivering product demos, and facilitating new feature adoption, to expand customersβ usage of GraphOS. Own program and delivery management to drive timely and high impact customer outcomes with GraphOS.