Remote Customer service Jobs · Docker

Job listings

  • Provide expert guidance on deployment and operational best practices for the Wiz platform.
  • Develop trusted advisor relationships with customer stakeholders to drive adoption and satisfaction.
  • Advocate for customer needs across departments and identify opportunities for expanding Wiz usage.

Wiz is redefining security for the AI era by enabling teams to secure cloud and AI applications with a single shared context. They are one of the fastest-growing startups, trusted by over 65% of the Fortune 100, and have a culture that values world-class talent and creative freedom.

$125,000–$130,000/yr

  • Provide Apache Airflow expertise directly to customers, solving challenging problems and optimizing configurations.
  • Learn and build expertise across software engineering disciplines including Airflow, Kubernetes, and Cloud Engineering.
  • Own the customer experience, working directly with customers to prioritize and resolve issues, and provide guidance on the path to production.

Astronomer empowers data teams to bring mission-critical software, analytics, and AI to life and is the company behind Astro, the industry-leading unified DataOps platform powered by Apache Airflow. Trusted by more than 800 of the world's leading enterprises, Astronomer lets businesses do more with their data.

  • Provide first-line technical support and guidance to customers across India, APJ, and EMEA through tickets, chat, Slack, and virtual meetings.
  • Troubleshoot and resolve complex issues across data, cloud, and distributed systems while meeting SLAs.
  • Collaborate with global engineering and product teams to influence product functionality and create documentation and training.

ClickHouse is a company behind the open-source OLAP database management system used for real-time analytics. It operates as a globally distributed remote-first organization with a collaborative culture that values curiosity, ownership, and continuous learning.