Build SQL queries and develop Excel-based models to support operational decision-making.
Refresh recurring reports and translate analytical outputs into tables, charts, and summaries for stakeholders.
Use AI tools to automate workflows and maintain documentation for recurring analytics processes.
Curana Health is a national leader in value-based care, providing solutions to senior living communities and skilled nursing facilities to improve health outcomes and streamline operations. Founded in 2021, it serves over 200,000 seniors across 32 states with a team of more than 1,000 clinicians and professionals.
Design, develop, and deploy solutions utilizing the ServiceNow platform, working with a collaborative team to lead, mentor, and ensure quality delivery.
Work with customer service owners, process owners, and service delivery groups, participating in demos and meetings in a professional and courteous manner.
Serve as a subject matter expert on the ServiceNow platform with strong experience designing, developing, and deploying integrations with external third-party tools.
AHEAD builds platforms for digital business by weaving together advances in cloud infrastructure, automation, analytics, and software delivery. It prioritizes a culture of belonging where all perspectives are valued and creates spaces for empowerment and change.
Handle inbound customer inquiries across email and chat through Gorgias, our customer support platform.
Resolve issues efficiently and thoroughly, escalating to the team lead when a situation calls for it.
Maintain accurate records and follow established SOPs, while flagging anything that seems broken or improvable.
Inspiration Commerce Group (ICG) is a team of ~50 people who’ve done 6 acquisitions in 18 months and scaled from $0 to >$100M in revenue. They buy and build companies that help people find and buy the products they love.