Provide operational leadership and oversight for Privia Health’s telephonic triage and after-hours care coordination platform.
Responsible for data-driven performance management, workflow optimization, staff scheduling, and resource planning to support safe, scalable, and cost-effective service delivery.
Oversee Health Advisors and operational support staff, ensuring adherence to protocols, communication standards, and service-level expectations.
Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care. The Privia Platform consists of scalable operations and end-to-end, cloud-based technology.
Educate HCPs on Patient Support Programs, providing tailored education to healthcare providers and their staff.
Provide Reimbursement Expertise, educating HCPs on the local payer landscape through education engagements.
Address Access Barriers, providing assistance to HCPs to compliantly troubleshoot claims at retail pharmacies.
Valeris is a fully integrated life sciences commercialization partner providing comprehensive solutions across the healthcare value chain. Formed by the merger of PharmaCord and Mercalis, they work on behalf of life sciences companies to improve the patient experience. They provide commercialization solutions to more than 500 life sciences customers and have provided access and affordability support to millions of patients.
Serve as the subject matter expert in interpreting payer agreements.
Collaborate with the Provider Network Operations team to support the build of standard operating procedures.
Maintain reconciliation trackers to measure contract performance and support audit requests.
Aledade empowers independent primary care practices to deliver better care and thrive in value-based care. They are the largest network of independent primary care in the country, creating value-based contracts across various health plans.
Update NASTAD’s prevention-focused communication platforms.
Work directly with health department staff to collect important data.
Assist in the implementation of workplan activities.
NASTAD is a leading non-partisan, non-profit association that represents public health officials who administer HIV and hepatitis programs in the U.S. Their mission is to advance the health and dignity of people living with and impacted by HIV/AIDS, viral hepatitis, and intersecting epidemics.
Work in a partially remote environment, collaborating with team members virtually each day.
Serve as a Subject Matter Expert (SME) on quality improvement measures, customer needs, and payer‑specific quality initiatives across commercial and government programs.
Conduct proactive patient outreach to identify and close quality gaps—educating patients, scheduling screenings, supporting treatment plan adherence, and improving outcomes.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers.
Own the post-onboarding education roadmap and programming calendar.
Translate data insights into targeted education plans and measurable adoption strategies.
Design cohort-based learning models (role-based, topic-based, and performance-based).
Midi is a virtual care company focused on women’s health and whole-person care, delivering high-quality care through a tech-forward platform. As they grow, Midi aims to scale post-onboarding education to maintain clinical excellence and practice consistency.
Manage project scope, schedule, resources, project documentation and reporting
Schedule client meetings and project planning activities and coordinate internal resource support
Identify and escalate project risk/roadblocks and develop risk mitigation/resolution plans
Experian is a global data and technology company, powering opportunities for people and businesses around the world. They operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments, employing a team of 23,300 people across 32 countries with corporate headquarters in Dublin, Ireland. Experian focuses on investing in people and new advanced technologies to unlock the power of data and to innovate.
Participate in end-to-end implementation activities.
Develop an understanding of Experian Health's product suite and apply best‑practice workflows.
Facilitate requirements gathering, workflow mapping, configuration reviews, and user acceptance testing.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange, they have a team of 23,300 people across 32 countries and are headquartered in Dublin, Ireland.
Develop and implement outreach strategies to prevent or manage cardiovascular disease, hypertension, and stroke.
Perform needs assessments in selected rural areas/counties.
The American Heart Association (AHA) is dedicated to fighting heart disease and stroke. AHA is a non-profit, voluntary health organization offering hands-on experience for students interested in gaining work experience.
Perform comprehensive review and oversight of medical records for Risk Adjustment compliance keeping with CMS and departmental guidelines with a 95%+ accuracy rate
Collaborates with a variety of internal and external clients, including health care executives, physicians, provider office personnel, and payer representatives from various health plans to streamline and optimize accurate diagnosis code capture.
Reviews medical records and billing history to determine if specific disease conditions were correctly billed and documented.
Capital Blue Cross promises to go the extra mile for their team and community. Employees consistently vote them one of the “Best Places to Work in PA” and they recognize that work is a part of life, not separate from it, and foster a flexible environment.