- Investigate and resolve Coordination of Benefits denials by working with insurance carriers and members.
- Conduct outreach to members to collect, verify, and update insurance information, providing clear guidance on benefits.
- Maintain accurate member account records by documenting verified insurance details and coverage changes.
The company is a mission-driven healthcare organization focused on improving access to care. The size and culture are not specified, but the environment emphasizes teamwork, continuous improvement, and meaningful impact.