Seeking a dedicated and detail-oriented L1 bilingual Technician- French/English to join our IT support team. The ideal candidate will provide first-level technical support to end-users, ensuring timely resolution of hardware and software issues.

We are seeking a dedicated and detail-oriented L1 Technician to join our IT support team to provide first-level technical support to end-users, ensuring timely resolution of hardware and software issues. Responsibilities include troubleshooting, installing, and documenting support requests.

As a Technical Consultant, you will be a key member of the Degreed Professional Services team, implementing technical solutions, products, and integrations for Enterprise clients. You will act as a technical counterpart, host training sessions, consult on system configurations, and manage concurrent client projects. This role requires strong technical acumen, experience with integrations, and the ability to explain technical information.