Remote Information technology Jobs · AI/ML

• Partner with customer executives to uncover pain points and demonstrate the transformative potential of the ServiceNow platform.
• Drive enterprise architecture and design engagements that align ServiceNow capabilities with strategic customer initiatives.
• Shape and communicate a compelling vision that connects customers’ business strategies with the ServiceNow enterprise AI platform.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

• Define and own the long-term technology strategy, architecture, and engineering standards across all products and platforms.
• Lead the design, build, and maintenance of cloud infrastructure, ensuring scalability, security, and reliability.
• Build, lead, and mentor a high-performing engineering team, establishing culture, processes, and performance standards.

This role will lead a technology roadmap to optimize a connected Saas systems architecture, integrations, workflows, while also helping to drive the organization’s AI strategy and roadmap. The role serves as a bridge between business units, IT Applications, IT Project Management, Data & Analytics, and Security teams—ensuring applications, data, and workflows are aligned with business goals, future-ready for scale, and infused with AI capabilities where appropriate.

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security.

The Director, AI/ML, GenAI & Intelligent Automation – Finance Technology will lead the vision, setup, and execution of AI-driven automation capabilities within the Finance Applications, Systems and Services Technology (FASST) organization. This role will establish and lead the AI/ML/IPA Center of Excellence (CoE) to drive automation strategy, innovation, governance, and delivery excellence across Finance, enabling the intelligent automation of business processes.

We are UMG, the Universal Music Group, the world’s leading music company committed to artistry, innovation and entrepreneurship.