Seeking an experienced Calypso Technical Analyst to join our team! Responsible for end-to-end management of Calypso, performing configuration, customization, development, enhancements, health checks, and monthly releases. Will also analyze business requirements and assist with quality assurance.

Lead the technology department, driving innovation and excellence in technical operations. Manage a team, foster collaboration, and align technology initiatives with business goals. Oversee software development and maintain relationships with technology partners.

The Salesforce Administrator/Developer at Stack Overflow is a hybrid role focused on maintaining, optimizing, and enhancing the Salesforce Sales Cloud platform, and developing custom solutions to meet business needs, collaborating with stakeholders, managing configurations, and implementing technical customizations.

Provide world-class hardware and software support to customers as part of the Tier 2 support team within the Global Technical Support organization. Resolve complex customer problems, improve support across all teams, and collaborate with support engineers in multiple locations to troubleshoot complex issues. Manage tickets, build knowledge base articles, and provide product feedback to Engineering and PM teams.