Lead the strategic and operational management of Visa Direct’s knowledge management platform and related sales enablement learning initiatives, blending project management, content governance, and digital learning systems expertise to deliver scalable, user-centered solutions that support business readiness, knowledge sharing, and cross-functional collaboration.
Serve as the Admin and Subject Matter Expert (SME) for Five9 and ServiceNow, managing configurations, troubleshooting issues, and coordinating updates. Act as the lead liaison between Tier I staff and management, providing guidance and oversight. Maintain and update SOPs, knowledge base articles, and documentation for Help Desk workflows. Manage team schedules, track project documentation, and collaborate with technical teams for escalated issues.
Drive Dynamics CRM implementations through all project phases. Serve as clients' main point of contact, manage issues/risks, & ensure on-time/on-budget delivery that meets client needs. Identify sales, marketing & customer service requirements. Design and lead the system architecture process, in partnership with the Development Team, to create and define specifications. Conduct end-user training and create knowledge transfer documentation. Develop and refine CRM implementation standards and tools.
Seeking a SharePoint Developer for a long-term contract position. The role is fully remote for US Citizens only. Requires a minimum of 10 years of experience with SharePoint online development, .NET framework, and Azure applications. Experience with OneSpan electronic signature software is also required.
Join as a Senior Microsoft Dynamics 365/Power Apps Consultant for a remote cooperation. Design solutions based on initial customer requirements and execute fundamental business analysis tasks. Prepare PoC within Power Apps/Dynamics 365. Prepare Project WBS, estimations, and licensing calculations. Manage engagement delivery and prepare solution presentations.
We are seeking a skilled Microsoft Office 365 Administrator to join our IT team responsible for the configuration, management, and support of Office 365 services, including InTune, Entra, Teams, SharePoint, Compliance, and Security. This role is crucial in ensuring that security and compliance controls are implemented and monitored on an ongoing basis and supporting the deployment of devices across the organization.
We are looking for a skilled SharePoint Intranet Content Specialist to join our team on a fixed-term contract to support our SharePoint intranet environment, enhance user experience, and ensure efficient content management. In this role, you will be responsible for organizing and optimizing SharePoint intranet content to improve collaboration and knowledge sharing across the organization.
Handle tickets via phone, email, and chat, addressing IT needs related to M365 web application, domain registration and purchase, Office installation, and M365 feature usage. You will be responsible for case documentation, ensuring escalated cases receive traction and updating trackers requested by Team Leads.