The Service Manager at Marmic Fire and Safety is responsible for overseeing and enhancing the company’s service operations, including the maintenance, inspection, and repair of fire protection systems and safety equipment. This role involves managing a team of service technicians, ensuring high-quality service delivery, and maintaining strong client relationships.
The Vice President of Operations (VPO) provides operational oversight to campuses in their region, improving processes and acting as a liaison between campus and Corporate. The VPO will achieve student outcomes and manage direct reports, focusing on high employee satisfaction. They will also oversee facility planning and ensure compliance with regulatory bodies.
The Escalation Specialist Supervisor will be responsible for the Escalation Specialist Department and available on a day-to-day basis to take higher level account issues and educate their team members on new company policies and changes to existing policies. The Escalation Specialist Supervisor will monitor inventory and keep track of all metrics to ensure nothing gets behind.