Manage user account and access requests including identity verification, authorization, creation, and validation.
Maintain accurate user access records, role assignments, and permissions across multiple systems.
Process routine account maintenance such as password updates, access modifications, and account changes.
Rackner provides technology and services supporting important federal missions, with expertise across cloud, DevSecOps, AI/ML, software engineering, and mission operations. It values collaboration, professional growth, and well-being, and is an equal opportunity employer.
Supports Security Authorization and Ongoing Security Authorization activities under NIST RMF.
Reviews security documentation and artifacts for ATO packages, including SSPs, PIAs, and POA&Ms.
Tracks authorization renewals and supports continuous monitoring, audits, and compliance data calls.
SkyePoint Decisions is a cybersecurity architecture, engineering, and IT services provider supporting federal government clients. As an ISO-certified small business, it fosters a collaborative culture focused on individual performance, accountability, and gratitude.
Manage user access and IT equipment requests through the IT Service Desk, including onboarding and offboarding processes.
Provide first-line technical support via Slack and maintain internal IT documentation, FAQs, and troubleshooting guides.
Track SaaS expenses, conduct software and asset inventories, and support the IT & Security Administrator as needed.
The hiring company is a technology-driven organization with a fully remote team. It values autonomy, collaboration, and minimal bureaucracy, offering a supportive and dynamic work environment.
Coordinate end-to-end business guest credential management, including onboarding, offboarding, renewals, and tracking.
Serve as the primary point of contact for guests, managers, and stakeholders, monitoring shared inboxes and resolving requests.
Maintain accurate records, assist with IT and device coordination, and support additional administrative tasks as needed.
Blueprint is a technology solutions firm that helps organizations turn complex challenges into meaningful outcomes across AI, cloud, data, product development, and emerging technology. The company fosters a culture of high standards, ownership, and collaboration, with teams across the United States.
Own IT operations, Microsoft 365 administration, and endpoint management in a fully remote, cloud-first environment.
Implement security controls across identity, SaaS, AI platforms, and backup and recovery processes while maintaining audit readiness.
Support employees as the primary IT contact, from onboarding and device setup to troubleshooting, security policy, and technology strategy.
A fully remote, cloud-first organization focused on IT operations and information security. It is a lean, hands-on company with a culture of autonomy, ownership, and direct access to leadership.
Strengthen identity security and manage security tools including Microsoft Entra ID, Defender XDR, and Sentinel.
Own vulnerability management, incident response, and third-party vendor security risk programs.
Align security program with NIST CSF 2.0, CIS Controls, and SOC 2 Type II audits.
BCC Software develops innovative software and data solutions that power critical customer communications for organizations across North America. With more than 45 years of industry leadership, they combine deep postal expertise with modern technology to help customers streamline operations and improve efficiency.
Provide first-level technical support for hardware, software, applications, and network issues.
Apply security best practices to manage access and identity requests using Active Directory and Microsoft Entra ID.
Investigate recurring problems, document incidents in ServiceNow, and drive process improvements.
This position is with a global organization focused on delivering reliable IT support and safeguarding its technology environment. The company fosters a collaborative, customer-first culture with an emphasis on security and continuous improvement.
Own the identity lifecycle with automated provisioning and deprovisioning based on RBAC/ABAC.
Manage access including Conditional Access, phishing-resistant MFA, and privileged access on a Zero Trust model.
Own directory and federation across Entra ID, SSO, SAML, OIDC, and OAuth2.
Lantern is a specialty care platform that connects people with high-quality, affordable specialty care close to home. The company operates in a regulated healthcare environment and serves over 6 million members, with a culture that is open by default and secure by design.
Serve as the first point of contact for federal application users, authenticating callers and documenting tickets with relevant information.
Assist users with navigation, troubleshooting, and resolution of common issues such as profile creation, travel requests, and expense reports.
Escalate complex tickets to Tier 2 support, assess urgency, and notify users of outages or service-impacting events.
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA, serving public sector agencies and commercial enterprises globally. Recognized as a Top Workplace, DMI fosters a culture driven by core values focused on integrity, ownership, and customer delivery.
Review, triage, and route infrastructure capacity requests through a case management system.
Validate request details, resolve routine cases, and escalate complex issues to appropriate owners.
Maintain case records, budget trackers, and prepare weekly metrics on request volumes and escalations.
Blueprint is a technology solutions firm headquartered in Bellevue, Washington, helping organizations solve complex challenges across AI, cloud, data, product development, and emerging technology. The company has teams across the US and a culture built on high standards, ownership, and mutual support.
Provide technical support and incident triage for a DoD enterprise platform as the primary point of contact.
Manage user accounts, permissions, and access across Keycloak, Jira, Confluence, and GitLab.
Collaborate with teams to ensure reliable service delivery and maintain accurate documentation and knowledge base.
This company provides technical support for a Department of Defense enterprise platform, focusing on modern software development and DevSecOps initiatives. The culture emphasizes security-focused service delivery, continuous learning, and remote collaboration.
Maintain DoD cyber workforce qualification records, monitor certification expirations, and support ongoing compliance.
Conduct periodic access reviews and coordinate account and credential lifecycle activities with security stakeholders.
Maintain security-control documentation and STIG/ACAS evidence, reporting incidents and advising engineering teams on compliance.
Rackner strengthens security and operational readiness across mission-critical federal healthcare technology. They are a team that values practical problem-solving, collaboration, professional growth, and people who take ownership of their work.
Act as the main point of contact for all Cardata employees, resolving help desk inquiries, requests, and problems.
Manage day-to-day IT operations, including systems monitoring, access control, hardware procurement, and vendor relationships.
Oversee IT security and SOC 2 compliance, and implement automations to drive efficiencies.
Cardata provides intelligent, automated software and services for vehicle reimbursement, helping companies manage vehicle programs. They are a small, driven team offering challenge, growth, and real impact across North America.
Provide Tier 1 and Tier 2 IT support and manage technical tickets from assessment to resolution.
Support managed device setup, configuration, troubleshooting, and access control management.
Escalate complex issues and maintain accurate records in alignment with security standards.
This is a diversified international business group operating across multiple industries. The company maintains a fully remote, international team with a focus on secure and efficient IT operations.
Administer Microsoft 365 services, Okta, and Active Directory for identity and access management.
Troubleshoot authentication, email, and collaboration issues while supporting user lifecycle processes.
Create technical documentation and participate in audits, access reviews, and compliance activities.
CareDx is a leading precision medicine diagnostics company advancing care in transplant, specialty oncology, and cell therapy. With a focus on innovation, the company partners with healthcare providers and patients to improve outcomes through molecular diagnostics, digital health, and AI-powered analytics.
Own Okta as the control plane for identity access management, SSO, SCIM provisioning, and RBAC.
Design and maintain automations in n8n, Okta Workflows, and the ticketing platform to streamline employee lifecycle and IT operations.
Administer endpoint security across macOS and Windows with MDM and Okta Device Trust, while owning SaaS governance and shadow IT discovery.
Medely is a high-growth series-C technology start-up providing an on-demand marketplace and workforce management tools for healthcare professionals. As a fully remote team of sharp, collaborative, and entrepreneurial individuals, they are dedicated to redefining healthcare staffing and improving patient lives.
Serve as the initial point of contact for USMEPCOM users, providing Tier 1/2 support for hardware, software, network, and account issues.
Document interactions in ServiceNow, resolve approved first-contact issues, and escalate advanced technical requests.
Recognize potential outage signals and support assigned shifts, including after-hours and surge coverage when required.
DecisionPoint Corporation is a technology services company that supports government programs, including the USMEPCOM ENLIST service desk. It emphasizes customer-focused support, accurate documentation, and collaboration across remote technical teams.
Own day-to-day administration of SaaS and cloud vendor stack with security and logging as top priorities.
Manage user access, audit logging, and security controls across platforms, ensuring compliance.
Provide IT support to employees and write scripts to automate repetitive admin tasks.
OneImaging solves inefficiencies in radiology with a concierge approach and a network of over 5,000 vetted providers across 48 states, reducing costs by 60-80%. The company helps patients and employers avoid surprise bills and deliver savings on every exam.