Proactively resolve production concerns and assist the management team with balancing and assigning work daily.
Use reporting resources to deliver the most up-to-date data for the CV management team.
Maintain job aids and training documents; serve as an SME for process workflows on key clients.
Cotiviti provides healthcare solutions and analytics to its clients. They focus on improving healthcare outcomes and reducing costs through data-driven insights. The company is an equal opportunity employer that values its employees and offers a comprehensive benefits package.
Process child support payments, both paper and electronic form, in the SDU system.
Pay attention to detail and accurately key data.
Work independently with little direction and work as a team member.
Systems & Methods, Inc. (SMI) develops state-of-the-art solutions for complex human service operations. SMI is a multi-state operation and administrative private company with a staff of over 650 employees throughout the United States and a culture of teamwork and dedication.
Handle inbound and outbound customer service calls, including de-escalations to the best of your abilities with our clients placing their meal order.
Address questions, and provide exceptional customer service; input order information into the appropriate client order screen.
Contact case managers via telephone, email, and/or fax when a special situation arises regarding one of their clients.
Mom's Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. They are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.
Deliver and analyze hourly, daily, weekly, and month-to-date reports, ensuring accuracy and identifying forecast deviations.
Monitor real-time staffing levels, manage intraday schedules, and initiate overtime or activity changes to meet workforce requirements.
Process real-time segment entry requests, manage agent activities with exception codes, and communicate system downtime to all stakeholders.
Qualfon provides business process outsourcing (BPO) services to help companies grow. It is a mission-driven company focused on its people, employees, and culture.
Provide administrative support to the Pre‑Contract team
Assist with quantification tasks and tender documentation
Maintain accurate records and ensure high levels of data quality
4SSG UK LIMITED is a company that values every employee and offers all staff a unique opportunity to develop within their careers. They are a friendly and supportive team.
Serves as direct contact between partner, PM, PMO office, Sales, Sales Operations and clients to coordinate all business requirements.
Works with Project Manager and Client Experience stocking team to manage product needs, availability and delivery.
Manages all aspects of the product delivery including tracking, scheduling deliveries and managing returns back to partner warehouse.
Connection calms the confusion of IT by guiding the connection between people and technology. The team is made stronger by a multitude of backgrounds, experiences, and perspectives, driving them to innovate and create technology solutions.
Build and maintain schedules that align with forecasted workload and staffing requirements.
Support schedule changes related to reforecasts and staffing changes.
Analyze schedule performance against staffing requirements and operational outcomes.
Colibri Group is a pioneer of online professional education. They serve over 1 million customers annually and employ more than 1,500 mission-aligned professionals with a rich and storied history.
Serve as the point of contact for new client referrals and guide families through the intake process.
Obtain insurance benefit information and assist families with understanding their plan details.
Collaborate with cross-functional team members to ensure optimal service delivery.
LEARN Behavioral is dedicated to nurturing children with autism and special needs to lead resilient and fulfilling lives. They specialize in evidence-based applied behavior analysis, delivering personalized treatment plans, and have 20 years of clinical insights.
Book travel arrangements including flights, transportation, and accommodations.
Prepare and reconcile expense reports, ensuring compliance with company policies.
Take meeting minutes and track action items from meetings when requested.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We have an amazing team of 25,200 people in 32 countries and our culture is people-first, inclusive, and purpose driven.
File reports to update Service Manager of concerns and overall work that has been or is needed to be done.
Work directly with our territory sales staff offering them and all end users assistance with technical support issues.
Present Field Service training on all True product lines which include commercial and residential products and service procedures to all current service providers.
They are an equal opportunity employer. They require a company-paid physical and background check upon hire.
Dive into data to analyze trends, generate insightful reports, and support forecasting activities that shape team operations.
Collaborate with cross-functional teams with a proactive and curious approach to drive smarter organizational decisions.
Grow your skills while making a tangible difference in how the company operates and serves its customers.
Walmart is a global retailer focused on helping people save money and live better by serving millions of customers. It is a large organization with a culture that values associates as individuals, offering meaningful work and growth opportunities.
Gather and analyze data related to staff allocation, workload, performance metrics, and operational processes.
Assess current staff allocation processes, workflows, and resource utilization strategies.
Develop innovative solutions and recommendations to optimize staff allocation, workload distribution, and resource management.
LEARN Behavioral focuses on creating exceptional learning experiences for children in need. They work with children with autism and other special needs, including those with learning challenges, in their homes, in the community, and in schools. The team is growing and is caring, flexible, and outcome-focused.
Provide administrative support to managers and team members.
Manage calendars, schedule meetings, and coordinate appointments.
Prepare and edit documents, reports, and presentations.
They are looking for a highly organized and detail-oriented Administrative Assistant to support daily office operations. They foster a supportive and collaborative work environment and offer opportunities for career advancement.
Responds to business phones, directs callers, schedules client appointments, and addresses voicemail messages within 24 hours.
Responds to virtual chat, directing participants to appropriate resources via referral or direct engagement.
Engages with a system-wide referral database, creating referrals for a diversity of internal and external partners.
Equus Workforce Solutions provides workforce development services in North America. They focus on the development, design, and delivery of demand-driven workforce solutions and have a dedicated and passionate team, offering extensive learning opportunities and networking programs.
Ensures completion and performs functions related to research grants and contracts.
Works with a variety of clients across all Brown University Health affiliates.
Interprets related requirements and regulations and communicates effectively.
Brown University is a leading institution for education, discovery, and global intellectual progress. Founded in 1764, it is also one of the largest employers in Rhode Island, offering an opportunity to contribute to a greater good.
Partnering with the People Services team to deliver high quality support.
Maintaining employee data in the HR system (Workday).
Maintaining confidentiality & discretion at all times.
Logitech enables individuals to have a positive global impact by providing the flexibility to work in their own way. They are an inclusive, global company that values diversity and celebrates differences.
Manage full-cycle recruiting for field and corporate positions.
Coordinate new hire onboarding and orientation activities.
Serve as a point of contact for field employees and supervisors.
MoD Safety Consultants focuses on safety, compliance, and operational excellence. They provide safety consulting services and value diversity in the workplace.
Make outgoing calls for messages received regarding new claims
Enter new claim information into the client website
ClaimsPro LP is an international programs group that handles a variety of claims including auto physical damage and property damage. They are Canada's largest privately owned provider of insurance services empowering employees with the tools and technology to provide clients with the highest quality of service.
Communicating effectively with all PassTime’s customers and end users in a professional and courteous manner.
Capacity to meet and/or exceed all PassTime service metrics, and quality levels.
Understand all processes and procedures related to PassTime products/services such as security, airtime renewal, and placing product orders.
PassTime is a leading provider of award-winning GPS Solutions, serving the automotive industry for over 25 years. With over 10,000 businesses worldwide, they prioritize expertise and understanding of customer needs, offering advanced technology and holding numerous technology patents.
Supports Medical Policy Directors (MPD) through various aspects of the New Policy processes.
Performs multi-faceted data and report analytics to provide accurate client or policy information.
Researches and examines client questions and drafts accurate responses.
Cotiviti provides payment accuracy and analytics-driven healthcare solutions. They have a large team, and cultivate an inclusive and equitable environment for all employees.