The Engine Technical Advisor manages customer events utilizing the Product Line Specialist (PLS) to assist them in supporting events for which they need assistance.
Develops and maintains client relationships through periodic contact.
Responsible for maintenance event triage, assessing and ensuring each situation is handled appropriately.
Monitor the overall health of the aircraft fleet and provide data-driven recommendations.
Communicate findings and fleet reliability improvement initiatives to leadership and the FAA.
Identify root causes of aircraft out of service time and improve maintenance availability.
Wheels Up is a global leader in on-demand private aviation, committed to making private air travel safe, reliable, and enjoyable. As a strategic partner of Delta Air Lines, Wheels Up boasts a diverse fleet and global network, delivering premium, personalized aviation experiences.
Contribute to practice growth and sales within the Aviation sector.
Perform project quality controls and audits, especially for high-risk projects.
Represent AECOM at industry events and maintain client check-ins.
AECOM delivers a better world through infrastructure consulting. They partner with clients to solve complex challenges with a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals.
Primary contact for pilot members and staff booking meeting space and hotel accommodations.
Assists the Supervisor of Event Planning in all aspects of planning and supporting meetings and events.
Books lodging rooms for pilots and staff; travel is required.
The Air Line Pilots Association, International (ALPA), is the largest airline pilot union in the world and the largest non-governmental aviation safety organization. They represent over 80,000 pilots at 42 U.S. and Canadian airlines and have a member-driven, staff supported culture.
Serve as the primary point of contact for basic technical support and product-related inquiries.
Provide exceptional customer service for tier 1 tickets via phone calls while maintaining a high level of professionalism and empathy.
Continuously identify opportunities to improve the customer support process.
Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. They raised $450M in their Series D funding round in March of 2025 and are on an exciting trajectory as a company.
Provide on-site service including preventive maintenance, calibration, installation, and training.
Manage inventory, trip planning, and administrative tasks related to service functions.
Troubleshoot, repair, and calibrate instruments at customer sites within the assigned region.
Anton Paar USA sells and supports Anton Paar's range of high-precision measuring instruments. They are a highly diverse, dynamic, and financially sound company that has grown every year since its start in 1986.
Provide intraoperative and non-intraoperative technical phone support to customers and field personnel.
Analyze and troubleshoot complex robotic problems using remote diagnostics over the telephone.
Drive resolution of all product performance issues until an acceptable solution is identified.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. They have transformed how care is delivered for millions of patients worldwide and are a team of engineers, clinicians, and innovators united by one purpose.
Conducting product knowledge sessions for wholesale accounts.
Packaging tournament orders with attention to detail.
KJUS amplifies golf and ski experiences through technology. They are headquartered in Boulder, Colorado, and partnered with Acushnet Company, joining brands like Titleist and FootJoy.
Install, support, troubleshoot, repair, and maintain all Intuitive products.
Fulfill all service agreements and warranty obligations and exceed customer expectations.
Provide mentoring to junior Field Service Engineers and perform regional administrative tasks.
Intuitive believes that minimally invasive care is life-enhancing care and expands the potential of physicians to heal without constraints through ingenuity and intelligent technology. They strive to foster an inclusive and diverse team, committed to making a difference, with passionate people who want to make a difference.
Cultivate strong relationships and ensure a high level of customer satisfaction
Manage distribution network in assigned territory
Powerex designs and builds oil free compressed air and vacuum systems used in environments where performance matters most. As part of Marmon and Berkshire Hathaway, Powerex offers the stability of a well-capitalized organization combined with the agility of a growing business.
Provide technical support in the form of troubleshooting on site or via phone.
Perform installation, startup, and commissioning of various products.
Test and troubleshoot system functions and train customers in operation and maintenance.
Matrix designs, manufactures, and sells innovative technological products that help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets in the United States and globally.
Ensure responsiveness and first-time resolution to customers’ requests for technical support.
Troubleshoot and solve simple to highly complex hardware and software technical issues using logical troubleshooting approach with attention to detail.
Actively listen to customers and use Salesforce to quickly capture accurate detailed notes about troubleshooting, plans of action, and site-specific information for all customer interactions.
Daktronics designs, engineers, manufactures, and supports digital LED display technology and audio systems. They have been delivering innovative solutions for 55 years and are a certified “Great Place to Work” with competitive compensation and meaningful benefits.
Travel to customer sites and perform Post Delivery Inspection on new buses.
Provide detailed reports necessary to resolve bus issues and customer concerns.
Diagnose electrical and/or mechanical defects on buses and repair as needed.
GILLIG is the leading transit bus manufacturer in the United States. They are known for an inclusive team/family-oriented culture and have been in business for over 132 years.
Apply strong critical‑thinking and problem‑solving skills to independently and proactively manage property claims, evaluate complex facts, make sound decisions within your authority, and recommend fair, well‑supported settlement values.
Deliver compassionate, timely, and solutions‑focused support during moments of loss, ensuring customers feel heard, informed, and genuinely cared for when they need us most.
Leverage and adapt emerging technologies, including AI‑driven tools and modern claims software, to streamline workflows, improve accuracy, and enhance the overall claims experience.
Arbol is a global climate risk coverage platform and FinTech company offering full-service solutions for any business looking to analyze and mitigate exposure to climate risk. Arbol's key differentiator versus traditional InsurTech or climate analytics platforms is the complete ecosystem it has built to address climate risk.
Provides ongoing third-level technical support to field engineers and troubleshoots problems on equipment.
Provides field support for new product introductions & installations.
Provides instruction on new adjustments, repairs, upgrades and troubleshooting procedures, including guidance in utilization of available sources of information.
Canon U.S.A., Inc., provides digital imaging solutions to the United States, Latin America, and the Caribbean markets. With approximately $28.5 billion in global revenue, Canon Inc. has ranked in the top-10 for U.S. patents granted for 41 consecutive years, and they are dedicated to social and environmental responsibility.
Develops new relationships and strengthens existing partnerships with dealerships, designated industry partners, High Schools and local communities.
Conducts informative and professional in-home interviews utilizing technical knowledge and skills. Maintains CRM database that will allow for thorough follow-up with potential students.
Presents to all levels of educators in high schools and other educational institutions to encourage their students to attend Universal Technical Institute.
Universal Technical Institute (UTI) has 60 years of experience and is trusted by 35+ industry-leading brands across 16 campuses. UTI cares about making a change in the lives of their employees and students, expanding their reach, and increasing their impact.
Responsible for the installation, support, troubleshooting, repair, and maintenance of all our products.
Ensure that all service agreements and warranty obligations are met and surpassed, while consistently exceeding customer expectations.
Provide technical expertise, resolving issues, and delivering outstanding support to valued customers.
Intuitive believes that minimally invasive care is life-enhancing care. They are a pioneer and market leader in robotic-assisted surgery, striving to foster an inclusive and diverse team.
Perform timely preventative maintenance of medical equipment.
Troubleshoot, service repairs and installations.
Maintain customer relationships and ensure timely communication.
GE HealthCare partners with customers, providing medical technology, devices, and care solutions. They strive for a world where healthcare has no limits and offer a collaborative and supportive culture.
Partner across the engineering team to ensure K-LOVE's programming is broadcast successfully and to the highest quality through expert installation, maintenance, operation, updates, and intricate repairs.
Serve as a primary expert in diagnosing and resolving complex technical faults on equipment and systems down to the component level, utilizing advanced analytical methods.
Maintain an expert-level understanding of FCC rules and regulations, ensuring all equipment and operations are compliant and uphold safety standards.
K-LOVE is a nonprofit, multi-platform media company with a mission to draw people closer to Christ. They own and operate the nation's two largest Christian music radio networks with over 1,000 broadcast signals across all 50 states, and employ nearly 500 team members.
Serve as the front line in our mission to provide the best possible experience for our customers.
Develop personalized implementation plans for new customers and contribute to the ongoing success of current customers.
Demonstrate outstanding customer service skills and the willingness to do what is necessary to achieve customer satisfaction with Skyward solutions.
Skyward builds software solutions for K-12 schools. We are a global company with a family feel, and we take great pride in our work, work environment, teamwork, enthusiasm, continuous improvement, and a bit of fun.